Chula Vista DMV Office to Close for Three Months for Extensive Renovations

Sacramento-The Chula Vista office of the California Department of Motor Vehicles (DMV) located at 30 North Glover will temporarily close for 3 months beginning October 8, 2005 for extensive renovations to modernize the public facility. That includes painting the interior and exterior and installing new flooring and modular furniture. The easiest way to accommodate this work is to close the facility completely for the duration of the project. The newly renovated DMV building will reopen for business in January of 2006.

DMV officials say the 27-year old office has never had any sort of renovation or major repairs since it opened in 1979. The Chula Vista facility is one of several offices slated for maintenance, repairs and/or renovation work during 2005. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure repairs or for equipment installation. Funds for the Chula Vista project were allocated two years ago.

The Chula Vista office employs 46 full-time and 6 part-time employees who handle over 287,000 transactions each year. During the renovation, technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the closure.

DMV officials say they will carefully monitor the workload of surrounding offices on a day-by-day basis and move technicians as needed to provide the best-possible customer service during the closure. The offices where Chula Vista DMV customers will be steered are:

San Ysidro, 3702 Del Sol Boulevard, 10 miles away;

San Diego-Normal, 3960 Normal Street, 10 miles away;

San Diego-Clairemont, 4375 Derrick Drive, 16 miles away; and

El Cajon, 1450 Graves Avenue, 19 miles away

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of options currently available to them including mail, Internet and telephone, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait-times.

Most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card. The DMV Website may be accessed at www.dmv.ca.gov. Personalized license plates, boat registration, scheduling for DMV appointments, refund requests, and checking on driving school licensing can also be handled electronically.

If a face-to-face transaction is necessary, appointments are always encouraged---either by using our voice activated phone system at 1-800-921-1117 or the Internet. Customers can also use the phone system to renew and pay for their vehicle registrations. Both options are available 24 hours a day, 7 days a week.