New Year, New Hours - DMV Expands Traditional Hours, Realigns Saturday Service

California Department of Motor Vehicles Media Relations Office 2415 First Avenue, Sacramento, CA 95818 Contact: Bob Martinez, Steve Haskins, Armando Botello, Mike Miller

December 19, 2005

Sacramento - The start of the new year means the end of a confusing business schedule at the Department of Motor Vehicles (DMV). All DMV offices statewide will now be open for business 8:00 a.m.-5:00 p.m., Monday, Tuesday, Thursday and Friday, and 9:00 a.m.-5:00 p.m. on Wednesday. Additionally, 53 locations will offer service on the third Saturday of each month from 8:00 a.m.-12:00 p.m.

“Gov. Schwarzenegger is committed to improving customer service,” said Business, Transportation & Housing Agency Secretary Sunne Wright McPeak. “We listened to our customers and are providing them with additional options for increased convenience.”

When DMV previously offered Saturday service, the decision was made to close on Mondays so that the total number of business days per week would remain unchanged. But Monday closures resulted in more than doubling the wait time for customers the following Tuesday.

“Changing the business hours was a practical decision,” said DMV Chief Deputy Director Ken Miyao. “This new schedule is easier to understand and allows us to offer the best of both worlds, weekend service and regular weekday hours.”

High-tech innovations like electronic line-management software and ATM/debit card readers add to a long list of services that empower DMV customers with additional choices and convenience. Customers can go online to make appointments, calculate fees, and renew their licenses and vehicle registrations, among many other services.

The list of field offices that will offer Saturday service after January 1 is as follows:

Northern and Central Valley	Greater San Francisco Bay Area	Greater Los Angeles Area
Bakersfield	Daly City	Compton
Bakersfield - Southwest	Oakland Coliseum	Fullerton
Clovis	Pittsburg	Glendale
Folsom	Pleasanton	Hollywood
Fresno	Redwood City	Inglewood
Merced	San Francisco	Laguna Hills
Modesto	San Jose	Los Angeles
Roseville	Santa Clara	Santa Monica
Sacramento	Santa Rosa	Van Nuys
South Sacramento	Santa Teresa	Torrance
Stockton	Vallejo	Westminster
Yuba City	Walnut Creek

Greater Central Coast	Greater San Diego Area	Greater Inland Empire
Salinas	Chula Vista	Lancaster
San Luis Obispo	El Centro	Rancho Cucamonga
Santa Barbara	Oceanside	Redlands
Santa Maria	San Diego	Riverside
Simi Valley	San Diego – Claremont	San Bernardino
Thousand Oaks		West Covina
Ventura

For a list of other services and specific branch hours, visit the DMV Web site: www.dmv.ca.gov.

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