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California Department of Motor Vehicles
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Phone Customer Service Comments


2. How many times, if any, did you get a busy signal?
             

3. If you were placed on hold, how long did you wait?
     

4. Did the DMV employee offer to send you forms?
 

5. I received courteous service.
     

6. I received the information I needed.
   

7. How many phone calls to the DMV did it take to obtain all the information you needed?
   

8. How was our service this time compared to prior phone calls?
     

9. Overall, how would you rate the service you received?
     


Please be aware that we are unable to complete transactions via this online customer service comments form. Please contact your nearest field office for assistance with specific DMV issues.

If you would like a reply to any of your comments, please provide your name, address and phone number.

Warning: Any information you submit is insecure and could be observed by a third party while in transit. A hardcopy (PDF) comments form is available if you prefer to submit your comments by mail or FAX.