Commercial Requester Information Handbook
Information Services Branch
In support of Department andDivision goals, it is the missionof the Information ServicesBranch to provide informationand support to internal and ex-ternal customers and:
- Protect privacy by ensuringrecord security.
- Ensure service is provided ina courteous, secure, expedi-tious, and understandablemanner.
- Utilize technological im-provements to provide infor-mation in an efficient, costeffective manner.
- Operate with a bias for ac-tion, continuously improvinginformation products, ser-vices, and sales consistentwith the Departments mis-sion and customer needs.
- Provide first class serviceand build a positive image indealing with InformationServices clients.
Maximize the talents and ef-forts of skilled staff andactively encourage their pro-fessional development.