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Vehicle Registration Renewal Customers Served Fiscal Year 2012-2013

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Vehicle Registration Renewal Customers Served Fiscal Year 2012-2013

VEHICLE REGISTRATION RENEWAL CUSTOMERS SERVED
SERVICE DELIVERY TYPE JUL-SEP 2012 OCT-DEC 2012 JAN-MAR 2013 APR-JUN 2013 YTD TOTAL
Mail 2,377,683 2,068,688 2,284,664 2,313,057 9,044,092
Internet 1,750,345 1,568,323 1,798,196 1,860,456 6,977,320
Field Office 1,462,604 1,379,722 1,303,944 1,430,985 5,577,255
Auto Club 779,839 693,301 767,422 790,593 3,031,155
Business Partner Automation 258,747 249,706 331,739 338,877 1,179,069
Self Service Terminals (SST) 181,068 166,878 191,991 198,691 738,628
Headquarters 100,387 89,840 107,615 108,490 406,332
Phone 58,203 58,704 53,008 54,448 224,363
Total 6,968,876 6,275,162 6,838,579 7,095,597 27,178,214

Graph dipicting the Vehicle Registration Renewal Customers Served Fiscal Year 2012-2013 Totals

 

Please Note: This chart reflects data for the top four ways customers choose to renew their vehicle registration. Please refer to the table above for DMV's other service delivery types.

 
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