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Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2014 - 2015

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Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2014 - 2015

Over 5.2 million customers renewed their driver license in FY 2014-2015. Of those customers, over three million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.
CUSTOMERS ELIGIBLE TO RENEW THEIR LICENSE VIA ALTERNATIVE SERVICES
SERVICE DELIVERY
TYPE
July-September
2014
October-December
2014
January-March
2015
April-June
2015
Total
Customers
Mail 340,854 299,430 323,555 290,102 1,253,941
Internet 249,130 249,331 298,443 259,454 1,056,358
Field Office 182,000 173,806 151,041 162,831 669,678
Phone 21,445 15,521 17,059 15,956 69,981
Total 793,429 738,088 790,098 728,343 3,049,958

 
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