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Vehicle Registration Renewal Customers Served Fiscal Year 2018-2019

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Vehicle Registration Renewal Customers Served Fiscal Year 2018-2019

VEHICLE REGISTRATION RENEWAL CUSTOMERS SERVED
SERVICE DELIVERY
TYPE
July-September
2018
October-December
2018
January-March
2019
April-June
2019
Total
Customers
Mail 1,902,510
1,706,209
1,934,090
1,824,726
7,367,535
Internet 2,506,935
2,353,831
2,611,392
2,745,194
10,217,352
Field Office 960,243
998,267
1,084,116
1,103,605
4,146,231
Auto Club 979,300
864,365
954,365
980,566
3,778,596
Business Partner 630,053
563,191
663,958
691,801
2,549,003
Self-Service Terminal 467,257
415,159
492,850
533,897
1,909,163
Phone (IVR) 78,099
66,678
80,106
80,328
305,211
Total 7,524,397
6,967,700
7,820,877
7,960,117
30,273,091

This table shows vehicle registration renewal transactions for the three quarters of the fiscal year 2018-2019, broken down by service delivery types.


 
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