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How To: Find Your Financial Institution (HTVR 25)

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How To: Find Your Financial Institution (HTVR 25)

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Financial Institution Listing

The Financial Institution Listing is an alphabetized list of banks, credit unions, and financial/lending institutions that may have gone out of business, merged, were acquired by another financial institution, or changed its name. This listing was developed to help you find the legal owner/lienholder shown on your vehicle or vessel record. The Financial Institution Listing is located on the Department of Motor Vehicles (DMV) website at www.dmv.ca.gov.

Name starts with a number | Letter A | Letter B | Letter C | Letter D | Letter E | Letter F | Letter G | Letter H | Letter I | Letter J | Letter K | Letter L | Letter M | Letter N | Letter O | Letter P | Letter Q | Letter R | Letter S | Letter T | Letter U | Letter V | Letter W | X | Letter Y | Letter Z

Other Resources for Locating a Legal Owner/Lienholder

  • Check the Electronic Lien and Title (ELT) program webpage on the DMV website for lienholder information and current address.
  • Review your loan documents, which may include your financial institution's main corporate office information.
  • Reference your telephone company's directory assistance, yellow pages, or Internet yellow pages.
  • Search the Internet:

      —Visit the National Information Center website at www.ffiec.gov.
      —Visit the California Department of Business Oversight website at: www.dbo.ca.gov/Licensees/search_directory.asp.
      —Visit the Federal Deposit Insurance Corporation (FDIC) Failed Bank List website at www.fdic.gov/bank/individual/failed/banklist.html.

What The Financial Institution Listing Contains:

  • The bank, credit union, or financial/lending institution's name.
  • A possible successor (acquiring financial institution).
  • The financial institution's address (if available).
  • The financial institution's telephone number (if available).

When Contacting a Financial Institution, Have the Following Available:

  • The loan or account number.
  • Social security number (SSN) or name of the borrower.
  • The name of the registered owner of the vehicle.
  • The vehicle or vessel’s make, model, and vehicle identification number (VIN) or hull identification number (HIN).

Frequently Asked Questions

1. What is the Financial Institution Listing?

It is an alphabetized list of banks, credit unions, and financial/lending institutions that have gone out of business, merged, were acquired by another institution, or changed their name. The listing contains merger and acquisition information for banks, credit unions, and financial/lending institutions, and the successor’s last known address and telephone number, if available.

2. What information do I need before contacting a financial institution?

You will need the loan or account number, SSN or name of the borrower, and the vehicle or vessel’s make, model, and VIN or HIN.

3. How can the Financial Institution Listing help me to locate the legal owner shown on my vehicle's record?

The listing will show current status of a financial institution’s (legal owner) known information. It may show the legal owner’s successor when it was merged or acquired by another financial institution. The listing may also show the financial institution as "Closed" or "No Information Available." If the listing indicates "Closed" or "No Information Available," see Question 4.

4. What if the listing shows the financial institution as "Closed" or "No Information Available?"

 If the listing shows the financial institution as "Closed" or "No Information Available," follow these steps:

  • Provide evidence of your attempt to obtain a release by sending a certified letter requesting the release to the legal owner’s address shown on your vehicle/vessel registration.
  • Submit the unopened, returned certified letter or postal receipt to DMV after 30 days with no response from the lienholder.
  • Complete Section G of a Statement of Facts (REG 256) form outlining the steps taken to obtain a release from the legal owner. State how, when, and from whom the vehicle/vessel was acquired, that it is free of liens, and how the current value was determined. If appraised, the appraisal must accompany the REG 256.    
  • Include a motor vehicle bond purchased for the current retail (fair market) value of the vehicle.

     —The bond must be purchased from a business currently licensed to do business in California. Consult the Bonds Surety and Fidelity section of your local telephone directory.
     —The purchaser (Principal) must sign the bond.

  • Keep a copy of all documents for your records.
  • Submit all completed documents listed by mail to:

Department of Motor Vehicles
Registration Operations Division,  MS D273
PO Box 942869
Sacramento, CA 94269-0001

DMV will contact you within 4–6 weeks.

5. What if the legal owner is not shown on the Financial Institution Listing?

Refer to the Other Resources for Locating a Legal Owner/Lienholder section. 

6. What if the listing shows the legal owner with a successor?

This means that the legal owner/lienholder merged or was acquired by another financial institution. Contact the financial institution listed to request a notarized lien release.

7. What if the financial institution has no record of the account?

  • Request a notarized statement on the financial institution’s letterhead stating that they have no record and no interest in the vehicle or vessel.
  • Include a motor vehicle bond purchased for the current retail (fair market) value of the vehicle.

     —The bond must be purchased from a business currently licensed to do business in California. Consult the Bonds Surety and Fidelity section of your local telephone directory.
     —The purchaser (Principal) must sign this bond.       

8. What if the financial institution listed cannot issue a notarized lien release or a statement?

Follow the steps listed for Question 4.

 

HTVR 25 (REV. 3/2017)

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