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Investigations

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Report Fraud

The DMV Investigations Division protects the programs and interests of the department and public through active fraud/counterfeit detection, investigation, audit and enforcement services. The Investigations Division diligently enforces laws, rules, and regulations that apply to new and used vehicle dealers, brokers, dismantlers, registrations services, vehicle verifiers, misuse of Disabled Person Parking Placard/Plates, driving schools or traffic violator schools, and other vehicle-related businesses.

If you would like to file a consumer complaint against any of the above-listed groups, please submit a Record of Complaint Form (INV 172A).

Disabled Person Parking Placard Abuse

DMV Investigations proactively carries out Disabled Person Parking Placard (DPPP) enforcement operations throughout the year in an effort to reduce the impact that Disabled Placard fraud has on the mobility of those with disabilities.

California Vehicle Code Section 4461(b) (c) prohibits anyone from lending their placard or knowingly allowing the use of their placard by anyone. In addition, a person shall not display a disabled person placard that was not issued to him or her or that has been canceled or revoked.

How to Report Disabled Person Parking Placard Abuse:

Please complete the online complaint form to report suspected misuse of a Disabled Person Parking Placard or plate.

You can also submit a Record of Complaint Form (INV 172A) to your nearest DMV Investigations Office.

See Investigations Offices Locations and Hours to contact your local DMV Investigations Office.

View all the Disabled Person Parking Placard outreach and educational materials.

Unlicensed Vehicle Dismantlers

It is illegal for any person to act as a vehicle dismantler without having an established place of business, meet specific requirements, and have a current valid license or temporary permit issued by the DMV.  

Unlicensed dismantling happens when the vehicle is stripped for parts without the required environmental protections.  

Assembly Bill 1858 requires the DMV to collaborate with representatives from the Board of Equalization (BOE), The California Environmental Protection Agency (CalEPA), the Department of Toxic Substances Control (DTSC), the State Water Resources Control Board (SWRBC), the Department of Resources Recycling and Recovery (CalRecycle), and the State Air Resources Board (ARB), to investigate the illegal activities of unlicensed and unregulated vehicle dismantling, potential tax evasion and environmental damage caused by the activity.

How to Report Illegal Dismantler Activity:

Unlicensed vehicle dismantling can happen anywhere. Anyone who suspects a person or business may be dismantling vehicles without the proper license or permit, should complete the online complaint form.

See Investigations Offices Locations and Hours to contact your local DMV Investigations Office.

Find out more about unlicensed vehicle dismantlers, and view outreach and educational materials.

 

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