Caution: Unofficial Websites Charging for DMV Services
The California Department of Motor Vehicles (DMV) is warning the public about websites that are charging customers to complete the electronic driver license and ID card application, for DMV appointments and for other online transactions. The department received reports of websites charging customers a fee to complete the new online driver license application. The DMV’s Investigations Division is investigating these websites for any violation of consumer protection laws.
As a reminder, the official website of the California Department of Motor Vehicles (DMV) is www.dmv.ca.gov. To avoid paying unnecessary fees, only conduct online transactions on this official website.
Users should be aware that there are many unofficial DMV websites that attempt to represent the DMV and/or contain similar information. Some of these websites will contain links that direct users to the official site, however, that does not mean that the page is sanctioned or the company has any agreement or affiliation with the California DMV.
Additionally, some unofficial websites will charge fees to complete the new online driver license application and for DMV appointments. Please be cautious about providing personal information when using any unofficial website and remember, the California DMV does not charge additional fees for using online services.
Internet search engines may not always list the official DMV website as the top result. Please check the URL of the site you are visiting to determine if is part of the official California DMV website – www.dmv.ca.gov.
If you believe to have encountered a fraudulent website, email DMV’s Investigations Division at ReportFraud@dmv.ca.gov
Please note: The DMV has thousands of Registration Service Business Partners authorized to conduct vehicle registration transactions and charge a fee. To find more information on our business partners, visit the Business Partner Locator page.