DMV-Hidden

Web Content Viewer

Actions
Loading...
DMV-Hidden

Self-Service Terminals Expand to More DMV Field Offices

Actions
Loading...

Contact:  Office of Public Affairs
2415 First Avenue 
Sacramento, CA 95818
(916) 657–6437 | dmvpublicaffairs@dmv.ca.gov

Follow DMV Facebook Twitter  YouTube

FOR IMMEDIATE RELEASE
February 12, 2015
 

Self-Service Terminals Expand to More DMV Field Offices
Three Million Registration Renewals using Touch Screen Terminals

Sacramento – The California Department of Motor Vehicles (DMV) announced today that there are now 50 DMV field offices with Self-Service Terminals (SSTs). An additional 15 DMV field offices recently received the blue and yellow terminals.

“This machine helps customers who don't have access to the Internet or need their registration tags immediately" said DMV Director Jean Shiomoto. "Our customers will receive their new registration and sticker within minutes without an appointment."

The SSTs are designed for customers to get vehicle registration cards and tags instantly. Customer need to bring in the renewal notice DMV sends in the mail or their current registration card. The easy to use touch screen monitor accepts payments by cash, electronic check, credit, or debit card. The SST is as easy to use as an ATM and is available in English and Spanish. To see how the terminal works, check it out here: http://www.youtube.com/watch?v=FUssdwd3f-k
Picture of Self Service Terminal.
15 DMV field offices that recently received SSTs:
 
Bakersfield SW Hawthorne Oxnard
Fontana Lodi Porterville
Fresno Madera Stockton
Fresno North Merced Ventura
Hanford Napa Yuba City

The full list of the 50 DMV field offices with SSTs is available on DMV’s website: http://www.dmv.ca.gov/portal/dmv/detail/fo/fo_sst.

The first SST was installed at the South Sacramento field office in October 2010 and by January 2015 customers using SSTs had renewed three million registrations.
 
The SST is just one way customers can renew their registration, they can also go online at www.dmv.ca.gov, mail it in, or by phone at 1-800-777-0133.
 

Registration Renewals made from July 2013 to June 2014

Mail: 30% Online: 29.5%
Field Office: 20% Auto Club: 11.3%
Business Partners: 5.1% SST: 3.1%
Phone: 1%  
Total Number of Registration Renewals: 28,117,927

 

Complementary Content