Over 6 million customers renewed their driver’s license in FY 2020-2021.
Of those customers, over 3.4 million were eligible to renew via an
alternative service channel. The chart below provides a breakdown of
the method used by these eligible customers to renew their driver’s
license. Field Office totals reflect those customers who chose to renew
their driver’s license in a field office, even though they were eligible to
renew using an alternative service channel.
|Service Delivery Type||July-September 2020||October-December 2020||January-March 2021||April-June 2021||Total Customers|