Vehicle Registration Renewal Customers Served Fiscal Year 2019-2020

Service Delivery TypeJuly-September 2019October-December 2019January-March 2020April-June 2020Total Customers
Mail1,820,0471,723,232
1,766,378
1,514,772
6,824,429
Internet2,637,7052,127,925
2,526,440
3,636,593
10,928,663
Field Office1,056,3801,065,231
996,442729,289
3,847,342
Auto Club973,295890,654
868,519
428,592
3,161,060
Business Partner630,790579,536
698,934
861,648
2,770,908
Self-Service Terminal556,081518,505
620,515
605,256
2,300,357
Phone (IVR)80,31172,645
82,177
93,544
328,677
Total7,754,6096,977,7287,559,4057,869,694
30,161,436
Total of Vehicle registration renewal customers served from field office, to phones in the third quarter of the fiscal year 2019-2020 year to date shown in a visual graph.