Vehicle Registration Renewal Customers Served Fiscal Year 2020-2021

Service Delivery TypeJuly-September 2020October-December 2020January-March 2021April-June 2021Total Customers
Mail585,294636,1121,624,9591,573,9066,768,571
Internet3,175,9002,741,4573,154,8313,115,26212,187,450
Field Office1,896,3891,673,317676,732675,3002,573,438
Auto Club820,204791,871820,441855,8723,288,388
Business Partner890,346753,803853,971809,5473,307,667
Self-Service Terminal625,096595,181706,358733,3262,659,961
Phone (IVR)67,74849,75555,09450,977223,574
Total8,060,9777,241,4967,892,3867,817,19031,009,049
2020 - 2021 vehicle registration renewal customers served