{"id":1638,"date":"2020-03-09T11:17:53","date_gmt":"2020-03-09T18:17:53","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/department-of-motor-vehicles-strategic-plan-2016-2021\/"},"modified":"2026-03-23T15:03:28","modified_gmt":"2026-03-23T22:03:28","slug":"department-of-motor-vehicles-strategic-plan","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/es\/about-the-california-department-of-motor-vehicles\/department-of-motor-vehicles-strategic-plan\/","title":{"rendered":"Department of Motor Vehicles Strategic Plan: 2021-2026"},"content":{"rendered":"<div class=\"wp-block-dmv-container shadow-box\">\n<p class=\"has-text-align-right\"><a href=\"https:\/\/www.dmv.ca.gov\/portal\/es\/file\/strategic-plan-pdf\/\">Printable Version (PDF)<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our Mission<\/h2>\n\n\n\n<p>We proudly serve the public by licensing drivers, registering vehicles, securing identities, and regulating the motor vehicle industry in pursuit of public safety.<\/p>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Our Vision<\/h2>\n\n\n\n<p>Deliver an outstanding experience to all our customers, powered by our people and technology.<\/p>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Our Core Values<\/h2>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><strong>S<\/strong><\/mark> &#8211; SERVICE &#8211; Striving for Customer-Centric Service<\/p>\n\n\n\n<p><strong>T<\/strong> &#8211; TRUST &#8211; Earning Trust<\/p>\n\n\n\n<p><strong>R<\/strong> &#8211; RESPECT &#8211; Upholding Respect<\/p>\n\n\n\n<p><strong>I<\/strong> &#8211; INNOVATION &#8211; Pushing for Innovation<\/p>\n\n\n\n<p><strong>D<\/strong> &#8211; DEVELOPMENT &#8211; Prioritizing our People Development<\/p>\n\n\n\n<p><strong>E<\/strong> &#8211; EXCELLENCE &#8211; Delivering Excellence<\/p>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DMV Objectives<\/h2>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-workforce-foster-the-workforce-and-culture-of-innovation-to-make-dmv-a-leader-in-talent-attraction-and-retention\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWORKFORCE: Foster the workforce and culture of innovation to make DMV a leader in talent attraction and retention.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-82136\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-82136\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-12968\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-12968\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The DMV is home to more than 9,000 dedicated public servants and we focus on investing in our workforce. This means attracting and retaining talent, enhancing our team members\u2019 capacity across the organization, and providing modern training and technology.<\/p>\n\n\n\n<p>We are creating a more inclusive organization that our people are proud to call their place of work.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-digital-services-deliver-simpler-faster-ways-to-fulfill-customer-needs-through-expanded-digital-services\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDIGITAL SERVICES: Deliver simpler, faster ways to fulfill customer needs through expanded digital services.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-6764\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-6764\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-4950\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-4950\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>As technology evolves, our customer&#8217;s expectations and preferences change. Today\u2019s customers expect instantaneous service and information.<\/p>\n\n\n\n<p>We continue to enhance our digital service channels, which will improve our customer self-service options. This will reduce wait times, allowing our team members to be more customer-focused when completing more complex tasks.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-technology-data-create-flexible-secure-technology-systems-to-enable-innovation-and-continuous-improvement\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tTECHNOLOGY &amp; DATA: Create flexible, secure technology systems to enable innovation and continuous improvement.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-79954\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-79954\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-57010\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-57010\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Technology is always changing and can quickly become obsolete. New technologies support real-time information access and sharing across multitple platforms, but can also increase the threats to our customers\u2019 information.<\/p>\n\n\n\n<p>As we transition to more modern and intuitive platforms to meet our customers\u2019 needs, we must also protect their information.<\/p>\n\n\n\n<p>DMV continues to develop its strategic approach to data, and data in governance, improving our privacy and security practices as we adopt new technologies.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-operational-efficiency-embed-measurable-efficiency-in-every-aspect-of-the-organization\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tOPERATIONAL EFFICIENCY: Embed measurable efficiency in every aspect of the organization.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-92799\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-92799\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-47537\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-47537\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>As we adopt new technology and processes, we want to ensure these innovations are efficient and equiping our employees to exceed our performance goals.<\/p>\n\n\n\n<p>We will continue to improve the tools and systems used to measure and manage performance. This data will provide insights into our organizational performance.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-customers-become-californias-leading-customer-centric-public-sector-organization\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCUSTOMERS: Become California\u2019s leading customer-centric public sector organization.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-13353\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-13353\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-96523\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-96523\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>We provide services to the most populous and diverse state in the country and are the face of the government for Californians. We offer a variety of critical services across 170 offices across the state and are striving to understand our customers\u2019 needs. This allows us to build trust in our integral government services, making our customers\u2019 experience as simple as possible.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DMV Statistics<\/h2>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-big-is-the-dmv\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow Big is the DMV?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-83467\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-83467\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-49271\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-49271\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>Locations:<\/strong><span> 227<\/span> <span>facilities<\/span><\/li>\n\n\n\n<li><strong>Employees:<\/strong> 9,691<\/li>\n\n\n\n<li><strong>Registered Vehicles:<\/strong> 35,656,590<\/li>\n\n\n\n<li><strong>DL\/ID&nbsp;Cards:<\/strong> 30,951,398<\/li>\n\n\n\n<li><strong>Total Transactions:<\/strong> 74,372,303<\/li>\n\n\n\n<li><strong>Auto Clubs: <\/strong>173<\/li>\n\n\n\n<li><strong>Business Partner Sites: <\/strong>6,646<\/li>\n<\/ul>\n\n\n\n<p>As of January 1, 2023. Numbers include all transactions from all service channels.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-where-does-the-money-go\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhere Does the Money Go?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-21526\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-21526\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-68738\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-68738\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>Local Government (cities\/counties):<\/strong><span> 34.5%<\/span> <\/li>\n\n\n\n<li><strong>California Highway Patrol (CHP):<\/strong> 19.0%<\/li>\n\n\n\n<li><strong>DMV:<\/strong> 11.3%<\/li>\n\n\n\n<li><strong>State Highways (CalTrans):<\/strong> 25.1%<\/li>\n\n\n\n<li><strong>California Air Resources Board (CARB): <\/strong>2.3%<\/li>\n\n\n\n<li><strong>General Fund: <\/strong>0.5%<\/li>\n\n\n\n<li><strong>Environmental Agencies:<\/strong> 0.5%<\/li>\n\n\n\n<li><strong>Department of Justice (DOJ): <\/strong>0.2%<\/li>\n\n\n\n<li><strong>Other State Agencies:<\/strong> 4.2%<\/li>\n<\/ul>\n\n\n\n<p>*<em>Based on <em>2020\/2021<\/em> fees. Fees are subject to law changes. California Vehicle Code, California Harbors and Navigation Code, California Civil Code, California Government *Source: 2021-2022 Governor\u2019s Budget. Fees are subject to law changes. California Vehicle Code, California Harbors and Navigation Code, California Civil Code, California Government Code, California Health and Safety Code, California Code of Civil Procedures, and California Revenue and Taxation Code sections noted for reference.<\/em><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DMV Functions<\/h2>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-our-core-functions\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tOur Core Functions\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-74584\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-74584\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-63638\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-63638\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>Driver&#8217;s License and Identification (DL\/ID)&nbsp;Card Program<\/strong><br>Test and issue DLs to qualified drivers, provide ID services to the public, and verify the identity of DL\/ID&nbsp;card holders.<\/li>\n\n\n\n<li><strong>Vehicle Titling and Registration Program<\/strong><br>Issues titles and register automobiles, trailers, and vessels, and commercial vehicles used for both interstate and intrastate commerce.<\/li>\n\n\n\n<li><strong>Driver Safety Program<\/strong><br>Promotes traffic safety by monitoring and evaluating the driving performance of licensed drivers.<\/li>\n\n\n\n<li><strong>Licensing of the Motor Vehicle Industry<\/strong><br>License and regulate the occupations and businesses related to the manufacture, transport, sale, and disposal of vehicles.<\/li>\n\n\n\n<li><strong><strong><strong>Autonomous Vehicle Regulation<\/strong><\/strong><br><\/strong>Responsible for developing regulations and policies regarding the testing, operation, and deployment of autonomous vehicles in California.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-our-support-functions\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tOur Support Functions\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-81638\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-81638\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-13826\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-13826\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><strong>Administrative Services<\/strong><br>Responsible for budgetary and fiscal management, contract and procurement processes, human resources management, facilities and properties management.<\/li>\n\n\n\n<li><strong>Revenue Collection Distribution<\/strong><br>Collects and tracks over $12 billion in revenue annually which is distributed to other state agencies, local government, and California\u2019s General Fund.<\/li>\n\n\n\n<li><strong>Information Technology (IT) Services<\/strong><br>Provides programming, installation, and maintenance for DMV\u2019s IT systems, ensuring information system privacy and security.<\/li>\n\n\n\n<li><strong>Enforcement Services<\/strong><br>Conducts auditing, monitoring, inspecting, and investigative services on all entities related to our core programs.<\/li>\n\n\n\n<li><strong>Enterprise <strong>Governance<\/strong><\/strong><br>Provides oversight of the enterprise through strategic planning, project governance, risk management, and process improvement.<\/li>\n\n\n\n<li><strong>Policy<\/strong><br>Responsible for setting policy and procedures for licensing, registration, and information release. Responsible for translating those policies and procedures into key industry oversight and driving critical policy-related programs like Motor Voter and Autonomous Vehicles.<\/li>\n\n\n\n<li><strong><strong>Operations<\/strong><\/strong><br>Responsible for operational and production work at DMV headquarters. Responsible for handling driver license and identification card requests, processing vehicle and vessel registrations and titling requests, supporting field offices and contact centers, providing document services, supporting industry programs, and fulfilling information requests..<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2735,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"#FDF8F1","dmv_top_illustration":"one_way_street_sign.svg","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[203],"tags":[2985,2982,2994,2976,2973,3006,2970,2991,3000,2979,2997,3003,2988],"dmv_task":[68],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-1638","page","type-page","status-publish","hentry","category-strategic-plan","tag-core-functions","tag-core-values","tag-customers","tag-digital-services","tag-dmv-goals","tag-how-big-is-dmv","tag-mission","tag-operational-efficiency","tag-support-functions","tag-technology-and-data","tag-vision","tag-where-does-the-money-go","tag-workforce","dmv_task-disclosure","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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