{"id":265604,"date":"2025-01-06T09:36:13","date_gmt":"2025-01-06T17:36:13","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=265604"},"modified":"2025-01-06T09:36:17","modified_gmt":"2025-01-06T17:36:17","slug":"more-dmv-customers-to-complete-business-online-only","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/es\/news-and-media\/more-dmv-customers-to-complete-business-online-only\/","title":{"rendered":"More DMV Customers to Complete Business Online Only"},"content":{"rendered":"<p class=\"has-text-align-left\">Contact: \u00a0Office of Public Affairs<br>2415 First Avenue<br>Sacramento, CA 95818<br>(916) 657\u20136437 |\u00a0<a href=\"mailto:dmvpublicaffairs@dmv.ca.gov\">dmvpublicaffairs@dmv.ca.gov<\/a><\/p>\n\n\n\n<p><strong>PARA PUBLICACI\u00d3N INMEDIATA<br>January 6, 2024<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Convenient method helps make payments easy for industry customers to avoid additional fees or penalties<\/em><\/h2>\n\n\n\n<p><strong>Sacramento<\/strong> \u2013 The California Department of Motor Vehicles today announced that industry business customers, including registration services and vehicle dealerships, currently \u201cposting fees\u201d (a type of payment-only transaction) at an Industry Business Center (IBC) or other DMV office will instead be required to use the DMV\u2019s Vehicle Industry Services online channel.<\/p>\n\n\n\n<p>Posting fees online was first offered to industry customers in October 2023. Positive results and feedback from customers led to the decision to make the online payments mandatory for industry customers that otherwise use an IBC or other DMV office.<\/p>\n\n\n\n<p>The posting of fees, or payments, online through the DMV Virtual Field Office is available 24\/7, is quick and convenient, and saves a trip to the office. Approximately 5,000 posting fee transactions are currently made in-person each month at DMV offices.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWe have been working for several years to improve the customer experience through digitizing our services,\u201d said DMV Director Steve Gordon. \u201cThis is one more way we are bringing our services to people where they are, when they want.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>Industry customers can avoid penalties and administrative service fees by posting fees online for recent vehicle sales. In addition to posting fees, industry customers can submit dismantled vehicle applications and new report of sale for trailers and off-highway vehicles applications. Customers are no longer limited to completing business during the DMV\u2019s regular business hours.<\/p>\n\n\n\n<p>El DMV ha tomado varias medidas para ofrecer m\u00e1s servicios digitales. La mayor\u00eda de los tr\u00e1mites del DMV no requieren una visita a la oficina, incluidas algunas transacciones simples de autoservicio que ya no est\u00e1n disponibles en las oficinas. El DMV invita a los clientes a utilizar los\u00a0<a href=\"\/portal\/es\/dmv-online\/\"><a href=\"https:\/\/www.dmv.ca.gov\/portal\/es\/dmv-online\/\">servicios en l\u00ednea<\/a><\/a>\u00a0y otros medios de servicio para completar transacciones, como pueden ser renovaciones elegibles de licencias de manejo y registro de veh\u00edculos. Los clientes tambi\u00e9n pueden usar el\u00a0<a href=\"\/portal\/es\/make-an-appointment\/service-advisor\/\"><a href=\"https:\/\/www.dmv.ca.gov\/portal\/es\/?s=\">Asesor de Servicios<\/a><\/a>\u00a0en el sitio web del DMV para conocer sus opciones y completar tr\u00e1mites del DMV.<\/p>\n\n\n\n<p>Para recibir notificaciones el\u00e9ctronicas sobre renovaciones de registro de veh\u00edculos y licencias de manejo, los clientes pueden optar por este servicio al crear una cuenta segura en l\u00ednea y registr\u00e1ndose en\u00a0<a href=\"\/portal\/es\/\"><a href=\"https:\/\/www.dmv.ca.gov\/portal\/es\/\">dmv.ca.gov<\/a><\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center\">###<\/p>\n\n\n\n<p class=\"has-text-align-center translation-block\">Sign up to receive the latest DMV News Alerts:&nbsp;<a href=\"https:\/\/www.dmv.ca.gov\/portal\/es\/dmv-news-alerts\/\" target=\"_blank\" rel=\"noreferrer noopener\">DMV NEWS ALERTS \u2013 California DMV<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>FOR IMMEDIATE RELEASEJanuary 6, 2024 Convenient method helps make payments easy for industry customers to avoid additional fees or penalties Sacramento \u2013 The California Department of Motor Vehicles today announced that industry business customers, including registration services and vehicle dealerships, currently \u201cposting fees\u201d (a type of payment-only transaction) at an Industry Business Center (IBC) or [&hellip;]<\/p>\n","protected":false},"author":2571,"featured_media":0,"parent":1542,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[1627],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[3],"dmv_content_type":[],"class_list":["post-265604","page","type-page","status-publish","hentry","category-news-media","dmv_task-educational","dmv_functional_page_type-press-release"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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