{"id":13876,"date":"2020-04-15T15:25:56","date_gmt":"2020-04-15T22:25:56","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/removing-a-notice-of-release-of-liability-nrl-from-a-record\/"},"modified":"2024-08-26T16:24:08","modified_gmt":"2024-08-26T23:24:08","slug":"removing-a-notice-of-release-of-liability-nrl-from-a-record","status":"publish","type":"dmv_handbook","link":"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/removing-a-notice-of-release-of-liability-nrl-from-a-record\/","title":{"rendered":"10.145 Removing a Notice of Release of Liability (NRL) From a Record"},"content":{"rendered":"\n<p>Renewal notices are&nbsp;<strong>not<\/strong>&nbsp;generated when the vehicle record contains a Notice of Transfer and Release of Liability (NRL).<\/p>\n\n\n\n<p><strong>The following procedure must be used<\/strong>&nbsp;to delete NRL information from the record:<\/p>\n\n\n<body><figure class=\"wp-block-table\"><table><thead><tr><th>If<\/th><th>Then<\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">If<\/span>The buyer\u2019s name matches the name of the registered owner of record (usually because the NRL updated after the transfer)<\/td><td><span class=\"mobile-title\">Then<\/span>Print a copy of the vehicle record.<br><br>Dateline stamp and write \u201cdelete Subrecord J\u201d on the printout.<br><br>Forward the printout to the Data Entry Unit at MS D190 in DMV headquarters with the miscellaneous work.<\/td><\/tr><tr><td><span class=\"mobile-title\">If<\/span>The buyer\u2019s name does not match the name of the registered owner of record (for example: the sale was canceled\/voided)<\/td><td><span class=\"mobile-title\">Then<\/span>Verify that the customer and registered owner (as shown on the vehicle record) are the same person.<br><br>Have the customer complete a\u00a0<a href=\"https:\/\/www.dmv.ca.gov\/portal\/file\/statement-of-facts-reg-256-pdf\/\">REG 256 (PDF)<\/a>\u00a0with:<br>-The license plate number.<br>-The vehicle identification number (VIN).<br>-Section G completed stating the vehicle has not been sold and that they are the registered owner and in physical possession of the vehicle.<br>-Section H completed with the full printed name and signature of the customer.<br><br>Print a copy of the vehicle record.<br><br>Dateline stamp and write \u201cdelete Subrecord J\u201d on the printout.<br><br>Forward the printout and REG 256 to the Involuntary Transfer Section (ITS) at MS D273 in DMV headquarters with the miscellaneous work.<\/td><\/tr><tr><td><span class=\"mobile-title\">If<\/span>A telephone inquiry is received for either of the situations described above<\/td><td><span class=\"mobile-title\">Then<\/span>Mail a REG 256 to the customer and instruct them to complete the REG 256 as listed above.<br><br>Instruct the customer to mail the completed REG 256 to:<br>DMV<br>Registration Processing Unit MS C271<br>2415 First Ave.<br>Sacramento, CA 95818<\/td><\/tr><tr><td><span class=\"mobile-title\">If<\/span>If the customer states that they do not own the vehicle and is receiving towing or parking\/toll violation charges<\/td><td><span class=\"mobile-title\">Then<\/span>Have them complete a\u00a0<a href=\"https:\/\/www.dmv.ca.gov\/portal\/file\/record-of-complaint-form-inv-172a-pdf\/\">Record of Complaint Form (INV 172A) (PDF)<\/a>.<br>Fax the completed INV 172A to ITS at (916) 657-5909.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n<p><\/p>\n","protected":false},"featured_media":0,"parent":13789,"menu_order":30,"template":"","dmv_task":[11],"dmv_functional_page_type":[64],"dmv_handbook_category":[907,595],"class_list":["post-13876","dmv_handbook","type-dmv_handbook","status-publish","hentry","dmv_task-educational","dmv_functional_page_type-informational","dmv_handbook_category-renewals","dmv_handbook_category-vehicle-industry-reg-procedures-manual"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10.145 Removing a Notice of Release of Liability (NRL) From a Record - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/removing-a-notice-of-release-of-liability-nrl-from-a-record\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10.145 Removing a Notice of Release of Liability (NRL) From a Record - California DMV\" \/>\n<meta property=\"og:description\" content=\"Renewal notices are&nbsp;not&nbsp;generated when the vehicle record contains a Notice of Transfer and Release of Liability (NRL). 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