{"id":117970,"date":"2021-10-05T12:58:36","date_gmt":"2021-10-05T19:58:36","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=117970"},"modified":"2026-03-23T14:42:19","modified_gmt":"2026-03-23T21:42:19","slug":"awards-and-recognitions-2021","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2021\/","title":{"rendered":"Awards and Recognitions 2021"},"content":{"rendered":"\n
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DIGITAL TRANSFORMATION <\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t


\"\"
California DMV Website Redesign<\/strong>
AAMVA<\/em>
A user-friendly website makes it easier to find information and complete online transactions.


\"GOVX
Virtual Field Office: State Government Experience<\/strong>
Center for Digital Government<\/em>
An office visit is no longer required to complete many transactions offered online.


\"\"
Digital Mailroom: Innovative Use of Technology<\/strong>
AAMVA<\/em>
Artificial Intelligence technology allows customers to submit documentation online.


\"\"
REAL ID Automated Document Verification – Best Application Serving an Agency\u2019s Business Needs: Best of California<\/strong>
Center for Digital Government<\/em>
Artificial intelligence technology allows timelier electronic REAL ID application and document verification.


\"Official
Paper Reduction via Augmented Digital Experience – Best Workforce\/Workplace Initiative: Best of California
<\/strong>Center for Digital Government<\/em>
Chrome tablets allow customers to review finished driver\u2019s license and identification card applications while in field offices.


\"GOVX
<\/em>In-Office Knowledge Test Alternatives \u2013 AI-Based Knowledge Test Proctoring and eLearning: Government Experience Awards<\/strong>
Government Technology Magazine<\/em>
Automated Touchscreen Terminals in our field offices provides customers a more convenient testing experience.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

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CUSTOMER ENGAGEMENT<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t


\"2021
Steps to Protect Health & Safety of Customers and Employees: News Release<\/strong>
AAMVA<\/em>
Media receives important COVID-19 protocols and information to share with Californians.

Social Media: COVID-19 Response<\/strong>
AAMVA<\/em>
Comprehensive information campaign keeps Californians informed about COVID-19 related impacts to services and programs.

Rules of the Road Video Tutorials: Internally Produced Videos<\/strong>
AAMVA<\/em>
Tutorial video series helps prepare first-time drivers to take their driving knowledge exam.

REAL ID LAX News Conference: Media Event<\/strong>
AAMVA<\/em>
The DMV teams up with Los Angeles World Airports and Transportation Security Administration to inform Californians about REAL ID through media event.

REAL ID: Media Kit for LAX News Conference<\/strong>
AAMVA<\/em>
A comprehensive information packet intended to provide clear and accurate information to Californians.

We Are the DMV: Public Service Announcement<\/strong>
AAMVA<\/em>
The DMV recognizes team members who keep California\u2019s transportation and economy moving.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

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\"\"<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\n\t\t\t\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\t<\/div>\n\n<\/section>\n\n\n\n

Awards and Recognitions 2025<\/a><\/p>\n\n\n\n

Awards and Recognitions 2024<\/a><\/p>\n\n\n\n

Awards and Recognitions 2023<\/a><\/p>\n\n\n\n

Awards and Recognitions 2022<\/a><\/p>\n\n\n\n

Awards and Recognitions 2020<\/a><\/p>\n\n\n\n

Awards and Recognitions 2019<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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