{"id":118009,"date":"2021-10-05T13:01:01","date_gmt":"2021-10-05T20:01:01","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=118009"},"modified":"2026-03-23T14:42:24","modified_gmt":"2026-03-23T21:42:24","slug":"awards-and-recognitions-2020","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2020\/","title":{"rendered":"Awards and Recognitions 2020"},"content":{"rendered":"\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<section class=\"featured-tiles-block full-width full-width--slant\">\n\n\t<div class=\"container container--full\">\n\t\t\n\n\t<div class=\"content-tile\">\n\t\t<div class=\"content-tile__info\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h3>DIGITAL TRANSFORMATION <\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><br><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"108\" class=\"wp-image-118012\" style=\"width: 100px\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/GTM.png\" alt=\"gt Lgoo\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/GTM.png 75w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/GTM-8x12.png 8w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><br><strong>Qmatic Queuing System \u2013 Best Mobile<\/strong><br><em>Government Technology Magazine<\/em><br>Appointments can be scheduled online, and customers can queue virtually using their phones.<br><br><br><img loading=\"lazy\" decoding=\"async\" width=\"303\" height=\"443\" class=\"wp-image-118015\" style=\"width: 100px\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png\" alt=\"2020 AAMVA Awards Program Fostering a Tradition of Excellence American Association of Motor Vehicle Administrators\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png 303w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-205x300.png 205w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-8x12.png 8w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-194x283.png 194w\" sizes=\"auto, (max-width: 303px) 100vw, 303px\" \/><br><strong>DMV 2 U \u2013 Customer Convenience<\/strong><br><em>AAMVA<\/em><br>On-site REAL ID processing services provides a more convenient option to select organizations.<br><br><br><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"438\" class=\"wp-image-118000\" style=\"width: 150px\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards.png\" alt=\"GOVX Government Experience Awards Logo\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards.png 840w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards-300x156.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards-768x400.png 768w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards-18x9.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/Govxawards-450x235.png 450w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><br><strong>DMV Modernization During the COVID-19 Pandemic- Government Experience Awards<\/strong><br><em>Center for Digital Government<\/em><br>Automated workflow delivers enhanced digital user experience during the COVID-19 pandemic.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"content-tile__ctas\">\n\t\t\t\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<div class=\"content-tile\">\n\t\t<div class=\"content-tile__info\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h3>CUSTOMER ENGAGEMENT<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><br><img loading=\"lazy\" decoding=\"async\" width=\"303\" height=\"443\" class=\"wp-image-118015\" style=\"width: 100px\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png\" alt=\"2020 AAMVA Awards Program Fostering a Tradition of Excellence American Association of Motor Vehicle Administrators\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png 303w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-205x300.png 205w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-8x12.png 8w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-194x283.png 194w\" sizes=\"auto, (max-width: 303px) 100vw, 303px\" \/><br><strong>Operation Excellence Media Kit<\/strong><br><em>AAMVA<\/em><br>Information packet provides media with tools to inform Californians about half-day training session to improve REAL ID customer service.<br><br><strong>REAL ID: Print or Digital Advertising<\/strong><br><em>AAMVA<\/em><br>Eye-catching advertising reminds air travelers about new federal requirements to fly within the United States.<br><br><strong>New REAL ID Emblem: Logo<\/strong><br><em>AAMVA<\/em><br>Redesigned REAL ID logo with bear and star assists customers in recognizing REAL ID compliant cards.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"content-tile__ctas\">\n\t\t\t\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\n\n\t<div class=\"content-tile\">\n\t\t<div class=\"content-tile__info\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h3>TEAM MEMBER ENGAGEMENT<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><br><img loading=\"lazy\" decoding=\"async\" width=\"303\" height=\"443\" class=\"wp-image-118015\" style=\"width: 100px\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png\" alt=\"2020 AAMVA Awards Program Fostering a Tradition of Excellence American Association of Motor Vehicle Administrators\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020.png 303w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-205x300.png 205w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-8x12.png 8w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/AAMVAAwardsProgram2020-194x283.png 194w\" sizes=\"auto, (max-width: 303px) 100vw, 303px\" \/><br><strong>Tragedy in Paradise &#8211; Feature Story<\/strong><br><em>AAMVA<\/em><br>Internal publication shares how the DMV rebuilt its office after devastating wildfires.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"content-tile__ctas\">\n\t\t\t\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\n\t<\/div>\n\n<\/section>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2025\/\" type=\"page\" id=\"281723\">Awards and Recognitions 2025<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2024\/\" type=\"page\" id=\"249827\">Awards and Recognitions 2024<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2023\/\" type=\"page\" id=\"195899\">Awards and Recognitions 2023<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2022\/\" type=\"page\" id=\"184914\">Awards and Recognitions 2022<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2021\/\" type=\"page\" id=\"117970\">Awards and Recognitions 2021<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.dmv.ca.gov\/portal\/about-the-california-department-of-motor-vehicles\/awards-and-recognitions-2019\/\" type=\"page\" id=\"118021\">Awards and Recognitions 2019<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Awards and Recognitions 2025 Awards and Recognitions 2024 Awards and Recognitions 2023 Awards and Recognitions 2022 Awards and Recognitions 2021 Awards and Recognitions 2019<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":2735,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[],"tags":[],"dmv_task":[358],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-118009","page","type-page","status-publish","hentry","dmv_task-n-a","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Awards and Recognitions 2020 - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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