{"id":124837,"date":"2021-11-29T10:27:18","date_gmt":"2021-11-29T18:27:18","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=124837"},"modified":"2022-10-31T10:40:40","modified_gmt":"2022-10-31T17:40:40","slug":"customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2021-2022","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2021-2022\/","title":{"rendered":"Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2021-2022"},"content":{"rendered":"\n<p>Over 3.8 million customers renewed their driver license in FY 2021-2022. Of those customers, over 1.6 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.<\/p>\n\n\n<body><figure class=\"wp-block-table is-style-regular\" tabindex=\"0\" role=\"region\"><table><thead><tr><th>Service Delivery Type<\/th><th>July-September 2021<\/th><th>October-December 2021<\/th><th>January-March 2022<\/th><th>April-June 2022<\/th><th>Total Customers<\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Field Office<\/td><td><span class=\"mobile-title\">July-September 2021<\/span>68,700<\/td><td><span class=\"mobile-title\">October-December 2021<\/span>56,709<\/td><td><span class=\"mobile-title\">January-March 2022<\/span>62,434<\/td><td><span class=\"mobile-title\">April-June 2022<\/span>72,746<\/td><td><span class=\"mobile-title\">Total Customers<\/span>260,589<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Internet<\/td><td><span class=\"mobile-title\">July-September 2021<\/span>252,491<\/td><td><span class=\"mobile-title\">October-December 2021<\/span>220,037<\/td><td><span class=\"mobile-title\">January-March 2022<\/span>258,410<\/td><td><span class=\"mobile-title\">April-June 2022<\/span>279,580<\/td><td><span class=\"mobile-title\">Total Customers<\/span>1,010,518<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Mail<\/td><td><span class=\"mobile-title\">July-September 2021<\/span>128,438<\/td><td><span class=\"mobile-title\">October-December 2021<\/span>54,600<\/td><td><span class=\"mobile-title\">January-March 2022<\/span>52,862<\/td><td><span class=\"mobile-title\">April-June 2022<\/span>110,313<\/td><td><span class=\"mobile-title\">Total Customers<\/span>336,213<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span><strong>Total<\/strong><\/td><td><span class=\"mobile-title\">July-September 2021<\/span><strong>449,629<\/strong><\/td><td><span class=\"mobile-title\">October-December 2021<\/span><strong>331,346<\/strong><\/td><td><span class=\"mobile-title\">January-March 2022<\/span><strong>373,706<\/strong><\/td><td><span class=\"mobile-title\">April-June 2022<\/span><strong>452,639<\/strong><\/td><td><span class=\"mobile-title\">Total Customers<\/span><strong>1,607,320<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"821\" height=\"382\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served.png\" alt=\"Eligible Driver License Renewal Customers Served Fiscal Year 2021-2022 Year to Date for Field Office, Internet, Mail\" class=\"wp-image-166986\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served.png 821w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served-300x140.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served-768x357.png 768w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served-18x8.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2022\/10\/Eligible-Driver-License-Renewal-Customers-Served-450x209.png 450w\" sizes=\"auto, (max-width: 821px) 100vw, 821px\" \/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Over 3.8 million customers renewed their driver license in FY 2021-2022. Of those customers, over 1.6 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew [&hellip;]<\/p>\n","protected":false},"author":2476,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-124837","page","type-page","status-publish","hentry","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2021-2022 - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2021-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2021-2022 - California DMV\" \/>\n<meta property=\"og:description\" content=\"Over 3.8 million customers renewed their driver license in FY 2021-2022. 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