{"id":200162,"date":"2023-06-26T10:48:36","date_gmt":"2023-06-26T17:48:36","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=200162"},"modified":"2026-03-26T14:45:10","modified_gmt":"2026-03-26T21:45:10","slug":"mdl-faqs","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/","title":{"rendered":"mDL Q&amp;A"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"askmdl\">Need help? Ask the mDL Assistant<\/h2>\n\n\n<body><form id=\"FormAssistVA\" name=\"FormAssistVA\" method=\"get\" action=\"#\">\n \n\n    <input type=\"text\" name=\"usertext\" id=\"usertext\" class=\"input-text\" maxlength=\"100\" placeholder=\" Ask your question or Browse to select topics \">\n\n    <input type=\"submit\" value=\"  Ask  \" alt=\"Ask\" class=\"btn\" id=\"go\" name=\"nhformCBsbmt\">\n\n    <input type=\"submit\" value=\"  Browse  \" alt=\"Browse\" class=\"btn\" id=\"go\" name=\"nhformCBsbmt\">\n\n  \n\n<\/form>\n<\/body>\n\n\n<div class=\"wp-block-dmv-container shadow-box\">\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How can I use my mDL?<\/h3>\n\n\n\n<p>mDL in Apple and Google Wallets:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mDL in Apple and Google Wallets can be used for identity verification at select <a href=\"https:\/\/www.tsa.gov\/digital-id\">airports<\/a>. Additional uses forthcoming.<\/li>\n<\/ul>\n\n\n\n<p>Only available via CA DMV Wallet:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your mDL in the CA DMV Wallet can be used for age and identity verification at select <a href=\"\/portal\/ca-dmv-wallet\/truage\/\">locations<\/a> and <a href=\"https:\/\/www.tsa.gov\/digital-id\">airports<\/a> as well as to log into your MyDMV account or apply for a CA Disabled Person Parking Placard. You can also use the mDL Reader in the CA DMV Wallet to verify another mDL holder\u2019s identity in real time.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">What do I do if my mDL request is rejected?<\/h3>\n\n\n\n<p>If you have a valid (not expired or suspended) driver\u2019s license or ID card and you are not a minor, you can apply for mDL again and follow the helpful tips below on card scanning and selfie\/liveness\/video capture. If you are using other digital wallets to request an mDL and get rejected, you may request an mDL via the official CA DMV Wallet for better chances of success. You may also visit&nbsp;<a href=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/#map\" target=\"_blank\" rel=\"noreferrer noopener\">designated field offices<\/a>&nbsp;to obtain your mDL.<\/p>\n\n\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> If you have received a newly designed CA DL\/ID card (revised 9\/29\/25), you may not currently be able to use it for mDL enrollment.&nbsp; DMV will let you know when you can retry with that card. If you have a previously DMV issued card, you can scan that card to receive your mDL with reflecting a new expiration date.<strong> <\/strong>You may also visit&nbsp;a&nbsp;<a href=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/#map\" target=\"_blank\" rel=\"noreferrer noopener\">designated field office<\/a>&nbsp;to obtain your mDL.<\/span><\/p>\n\n\n\n<p>Below are some tips to help with a successful mDL enrollment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure there is no wear or damage on either side of your DL\/ID card. If the card is damaged, you will need to&nbsp;<a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a>&nbsp;before enrolling.<\/li>\n\n\n\n<li>Ensure your DL\/ID card is placed on a dark flat surface with good lighting when taking the photo.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Helpful tips for Liveness\/Video check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep your phone steady at eye level.<\/li>\n\n\n\n<li>No headwear<\/li>\n\n\n\n<li>Use plain background<\/li>\n\n\n\n<li>Use indoor with consistent and ample lighting on the face<\/li>\n\n\n\n<li>No other faces in the frame<\/li>\n\n\n\n<li>No camera effects<\/li>\n\n\n\n<li>No low power or greyscale mode<\/li>\n\n\n\n<li>If you are wearing sunglasses, take them off<\/li>\n\n\n\n<li>Eyeglasses are okay, however allow time for transitional lenses to revert to a clear state.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n<body><figure class=\"wp-block-table\" tabindex=\"0\" role=\"region\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>mDL Rejection Reasons:<\/strong><\/td><td><strong>Next Steps:<\/strong><\/td><\/tr><tr><td>Issues with image capture on card or selfie<\/td><td>You did not successfully complete one or more of the verification steps while enrolling in the mDL pilot. You may try again. Follow the tips below when completing the verification steps.<br>During the liveness verification:<br>\u2022 Keep your phone steady at eye level.<br>\u2022 Do not wear headwear.<br>\u2022 Use a plain background.<br>\u2022 Do this step indoors, with consistent and ample lighting on your face.<br>\u2022 No other faces can be in the frame.<br>\u2022 Turn off all camera effects (for example, portrait mode).<br>\u2022 Turn off low-power or greyscale modes.<br>\u2022 Eyeglasses are okay. However, transitional lenses need to be in a clear state.<br>During the card scan:<br>\u2022 Make sure there is no wear or damage on either side of your driver\u2019s license or ID card. If the card is damaged, you will need to\u00a0<a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a>\u00a0before enrolling.<br>\u2022 Ensure your driver\u2019s license or ID card is placed on a flat, dark surface with good lighting when you take the photo.<\/td><\/tr><tr><td>Too many attempts<\/td><td>You have attempted to enroll in the mDL pilot too many times within a specified timeframe. You may try again tomorrow.<\/td><\/tr><tr><td>Issue(s) with DL\/ID card scan<\/td><td>We had an issue verifying some of your data. You may retry your mDL enrollment. Make sure you use the most recent card issued to you and that it is not expired. Follow the tips below while enrolling in the mDL pilot.<br>During the liveness verification:<br>\u2022 Keep your phone steady at eye level.<br>\u2022 Do not wear headwear.<br>\u2022 Use a plain background.<br>\u2022 Do this step indoors, with consistent and ample lighting on your face.<br>\u2022 No other faces can be in the frame.<br>\u2022 Turn off all camera effects (for example, portrait mode).<br>\u2022 Turn off low-power or greyscale modes.<br>\u2022 Eyeglasses are okay. However, transitional lenses need to be in a clear state.<br>During the card scan:<br>\u2022 Make sure there is no wear or damage on either side of your driver\u2019s license or ID card. If the card is damaged, you will need to\u00a0<a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a>\u00a0before enrolling.<br>\u2022 Ensure your driver\u2019s license or ID card is placed on a flat, dark surface with good lighting when you take the photo.<br>\u2022 Do not hold your card in such a way that your hand covers data.<\/td><\/tr><tr><td>Issue(s) with DL\/ID card scan<\/td><td>You do not have a valid driver\u2019s license or ID card on record. You must have a valid\/unexpired physical driver\u2019s license or ID card to get an mDL.\u00a0<\/td><\/tr><tr><td>Too many mDLs in your wallet<\/td><td>You have requested too many mDLs at once. You must delete an active mDL to activate another one in your mobile wallet.<\/td><\/tr><tr><td>Opted out of mDL<\/td><td>You have chosen to opt out of the mDL pilot. You must visit the <a href=\"https:\/\/dmvca.my.site.com\/mDLM\">mDL portal<\/a> and opt back in to the mDL pilot to get an mDL.<\/td><\/tr><tr><td>Under 18 years old<\/td><td>You must be 18 years of age or older to request an mDL remotely.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body><\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<p><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=PPegntOgIEuAGPCweT7pzXy9mLwZUm9Nv-W8qWISmJlUNlk5N0ZEQU1ITklIN1VOMFE2VzQ0WU03Uy4u\" target=\"_blank\" rel=\"noreferrer noopener\">Give feedback on the mDL<\/a><\/p>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<div class=\"wp-block-dmv-columns content-columns colums-2-3-1-2\">\n<div class=\"wp-block-dmv-column col\">\n<h2 class=\"wp-block-heading\">Other Questions<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<p><a href=\"#apple-wallet\">mDL in Apple Wallet<\/a><br><a href=\"#google-wallet\">mDL in Google Wallet<\/a><br><a href=\"#samsung-wallet\">mDL in Samsung Wallet &#8211; BETA<\/a><br><a href=\"#dmv-wallet\">mDL in CA DMV Wallet<\/a><br><a href=\"#general\">General Topics about mDL<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"apple-wallet\"><\/p>\n<\/body>\n\n\n<h3 class=\"wp-block-heading\">mDL in Apple Wallet<\/h3>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-id-in-apple-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is ID in Apple Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-32020\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-32020\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-47763\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-47763\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>ID in Apple Wallet is a voluntary, secure, digitized version of your California driver&#8217;s license (DL) or identification card (ID) available on your iPhone and Apple Watch.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-need-in-order-to-add-my-california-drivers-license-or-state-id-to-my-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I need in order to add my California driver\u2019s license or state ID to my iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-21056\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-21056\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-37678\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-37678\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li>You must have a valid California driver\u2019s license or state ID card.<\/li>\n\n\n\n<li>iPhone XS or later, or an Apple Watch Series 4 or later, with the latest version of iOS or watchOS.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>For more information, please see\u200b the <a href=\"https:\/\/support.apple.com\/en-us\/HT212940\">Add your driver&#8217;s license or state ID to Apple Wallet<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-add-my-california-drivers-license-or-state-id-to-my-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I add my California driver\u2019s license or state ID to my iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-57194\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-57194\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-21010\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-21010\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>On your iPhone, open the Apple Wallet app.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tap the Add (+) button.<\/li>\n\n\n\n<li>Tap Driver\u2019s License or State ID and choose California.<\/li>\n\n\n\n<li>Choose whether you want to add it to your iPhone only or to both your iPhone and paired Apple Watch.<\/li>\n\n\n\n<li>Follow the onscreen instructions to scan the front and back of your driver license or state-issued ID. Use a well-lit area and a simple dark background.&nbsp; Confirm whether the information on your ID has been captured clearly.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>For more information about adding your driver&#8217;s license or state ID card to Apple Wallet, visit <a href=\"https:\/\/support.apple.com\/en-us\/HT212940\">Add your driver&#8217;s license or state ID to Apple Wallet<\/a>.<\/p>\n\n\n\n<p>After your request has been approved, you will see your California driver\u2019s license or state ID in the Apple Wallet app.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-im-not-seeing-the-option-to-add-my-california-drivers-license-or-state-id-to-iphone-and-apple-watch-to-apple-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI\u2019m not seeing the option to add my California driver\u2019s license or state ID to iPhone and Apple Watch to Apple Wallet.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-29690\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-29690\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-61823\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-61823\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li>You need an iPhone XS or newer.<\/li>\n\n\n\n<li>You need to download and install the latest version of iOS and try again.<\/li>\n\n\n\n<li>If you still don&#8217;t see the option to add your California ID to Apple Wallet on iPhone or Apple Watch, contact (800) APL\u2013CARE or (800\u2013275-2273)\u200b.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-dont-have-my-physical-california-drivers-license-or-state-id-it-was-lost-or-damaged-what-should-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI don\u2019t have my physical California driver\u2019s license or state ID (it was lost or damaged). What should I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-8274\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-8274\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-54808\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-54808\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The setup process involves capturing a photo of the front and back of your physical card. If you don&#8217;t have one, you can request a duplicate card through the <a href=\"https:\/\/www.dmv.ca.gov\/portal\/\">California Department of Motor Vehicles<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-have-my-california-drivers-license-or-state-id-on-both-my-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I have my California driver\u2019s license or state ID on both my iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-91299\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-91299\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-42408\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-42408\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Yes, you can add your driver\u2019s license or state ID on two iPhones and two paired Apple Watches at a time.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-long-does-it-take-to-add-my-california-drivers-license-or-state-id-to-my-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow long does it take to add my California driver\u2019s license or state ID to my iPhone and Apple Watch? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-84636\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-84636\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-28508\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-28508\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This process generally takes a relatively short period of time. If the California DMV needs to gather more information, you will receive a notification with next steps. In these cases it may take a little longer.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-have-received-a-notification-that-action-is-required-in-order-to-add-my-drivers-license-or-state-id-to-my-iphone-and-apple-watch-what-does-that-mean\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI have received a notification that \u201cAction is Required\u201d in order to add my driver\u2019s license or state ID to my iPhone and Apple Watch \u2013 what does that mean? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-39249\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-39249\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-67028\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-67028\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You might see this notification if the California DMV needs additional information. Once you receive this notification, you will be prompted to navigate to the California DMV website and take additional steps to add your driver&#8217;s license or state ID to your iPhone and Apple Watch.<\/p>\n\n\n\n<p>In certain cases you will be prompted to download and use the California DMV Wallet App in order to complete the process of adding your driver&#8217;s license or state ID in Apple Wallet.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-my-request-to-add-my-california-drivers-license-or-state-id-to-my-iphone-and-apple-watch-was-not-approved-what-does-that-mean\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tMy request to add my California driver\u2019s license or state ID to my iPhone and Apple Watch was not approved \u2013 what does that mean?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-12158\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-12158\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-44985\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-44985\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Try to submit the request again. When performing the facial and head movements, please make sure you are in a brightly lit room with an even background. For more information, visit <a href=\"https:\/\/support.apple.com\/en-us\/111803\">Add your driver&#8217;s license or state ID to Apple Wallet<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-am-not-able-to-physically-complete-the-movements-required-to-add-my-to-add-my-california-drivers-license-or-state-id-to-my-iphone-and-apple-watch-what-can-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI am not able to physically complete the movements required to add my to add my California driver\u2019s license or state ID to my iPhone and Apple Watch, what can I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-49160\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-49160\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-82084\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-82084\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you are physically unable to complete the gestures required to enroll in ID in Apple Wallet, please contact Apple for additional assistance in completing your enrollment. Contact (800) APL\u2013CARE or (800\u2013275-2273).<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-does-my-california-drivers-license-or-state-id-on-iphone-and-apple-watch-replace-my-physical-plastic-driver-license\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDoes my California Driver\u2019s License or State ID on iPhone and Apple Watch replace my physical, plastic driver license?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-41983\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-41983\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-43199\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-43199\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No. ID in Apple Wallet is voluntary and serves as a companion to your physical, plastic driver&#8217;s license\/identification card &#8211; it is not a replacement of the physical card, and you must continue to carry your physical driver license or state ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-where-can-i-use-id-in-apple-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhere can I use ID in Apple Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-34949\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-34949\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-1002\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-1002\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You can present your ID in Apple Wallet in person at select TSA checkpoints, and at businesses and organizations with standards compliant mobile ID readers. You can also present your ID in select apps that require identity or age verification.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-can-i-use-id-in-apple-wallet-at-the-airport\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow can I use ID in Apple Wallet at the airport?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-45002\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-45002\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-80885\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-80885\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>At this time ID in Apple Wallet is only accepted at select airport security checkpoints around the country including San Francisco International Airport (SFO), Norman Y. Mineta San Jose International Airport (SJC), Sacramento International Airport (SMF), and Los Angeles International Airport (LAX) as determined by the TSA. Please visit the <a href=\"https:\/\/www.tsa.gov\/digital-id\">TSA website<\/a> for the most up-to-date support for ID in Apple Wallet.<\/p>\n\n\n\n<p>California residents can present their ID in Apple Wallet at participating TSA airport security checkpoints by simply tapping their iPhone or Apple Watch at the identity reader. Upon tapping their iPhone or Apple Watch, customers will see a prompt on their device displaying which specific information is being requested by the TSA. Only after authorizing with Face ID or Touch ID is the requested identity information released from their device.<\/p>\n\n\n\n<p>For additional verification, the reader will then take your picture. Information is shared digitally, so residents do not need to show or hand over their device to present their ID.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-present-my-id-in-apple-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I present my ID in Apple Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90371\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90371\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-76923\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-76923\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Information is all shared digitally, so you do not need to show or hand over your iPhone or Apple Watch to present your ID.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Hold the top of your unlocked iPhone or hold the display of your Apple Watch near the identity reader.<\/li>\n\n\n\n<li>Your device screen displays the information that will be shared.<\/li>\n\n\n\n<li>Double-click the side button to present your driver\u2019s license or state-issued ID.<\/li>\n\n\n\n<li>Authenticate with the Face ID or Touch ID associated with your driver&#8217;s license or state-issued ID.<\/li>\n\n\n\n<li>A check mark appears when you successfully present your driver\u2019s license or state-issued ID.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>To watch the video: How to present your ID on iPhone and Apple Watch, visit <a href=\"https:\/\/learn.wallet.apple\/id\">https:\/\/learn.wallet.apple\/id<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-share-id-in-apple-wallet-in-an-app\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I share ID in Apple Wallet in an app? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-74307\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-74307\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-54930\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-54930\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ol class=\"wp-block-list\">\n<li>In an app or <a href=\"https:\/\/support.apple.com\/guide\/iphone\/use-app-clips-iphb3a73ec53\/ios\">app clip<\/a>, tap the Verify with Apple Wallet or Continue with Apple Wallet button.<\/li>\n\n\n\n<li>Review what information will be shared and other details:\n<ul class=\"wp-block-list\">\n<li>The information from your license or ID that the app is requesting.<\/li>\n\n\n\n<li>The information that the app will store, and how long the app plans to store that information.<\/li>\n\n\n\n<li>The reason that the app is requesting this information.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Share the requested information:\n<ul class=\"wp-block-list\">\n<li>iPhone with Face ID: Double-click the side button, then authenticate.&nbsp;<\/li>\n\n\n\n<li>iPhone with Touch ID: Hold your finger on the Home button to authenticate.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-know-my-identity-information-is-private-and-secure-when-i-add-my-california-drivers-license-or-state-id-to-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I know my identity information is private and secure when I add my California driver\u2019s license or state ID to iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-7679\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-7679\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-81983\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-81983\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Driver\u2019s licenses and state IDs which are stored directly in Apple Wallet on iPhone provide an easy, private, and secure way for California residents to present their state ID at select Transportation Security Administration (TSA) airport security checkpoints and <a href=\"https:\/\/www.tsa.gov\/travel\/frequently-asked-questions\/when-will-phased-digital-id-rollout-start-which-airportsstates\">other participating locations<\/a>.<\/p>\n\n\n\n<p>ID in Apple Wallet takes full advantage of the privacy and security built into iPhone and Apple Watch and also offers increased security and privacy benefits a physical ID card can&#8217;t match. Unlike physical ID cards, state IDs and driver licenses in Wallet present only the information needed for the interaction, and the user has the opportunity to review and authorize the information being requested before it is shared. Additionally, IDs in Apple Wallet are presented digitally through encrypted communication directly between the device and the identity reader, so users do not need to show or hand over their device. Biometric authentication using Face ID and Touch ID also helps ensure that only the person who added the ID to the device can view or present their ID or license in Wallet. \u200b<\/p>\n\n\n\n<p>For more information visit <a href=\"https:\/\/support.apple.com\/en-us\/HT213046\">IDs in Apple Wallet: privacy and security overview<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-my-id-in-apple-wallet-valid-in-other-states-or-internationally\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs my ID in Apple Wallet valid in other states or internationally?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-17852\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-17852\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-21761\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-21761\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You can present your California driver\u2019s license or state ID in Apple Wallet in person at businesses and organizations with compliant ID readers. You can also present your ID in select apps that require identity or age verification.<\/p>\n\n\n\n<p>ID in Apple Wallet is also accepted at select airport checkpoints around the country, determined by TSA. Please visit <a href=\"https:\/\/www.tsa.gov\/digital-id\">TSA.gov<\/a> for the most up to date support for State ID on iPhone and Apple Watch.<\/p>\n\n\n\n<p>Your California driver\u2019s license or state ID in Apple Wallet is a companion to your physical, plastic driver license or ID card, which you should continue to carry.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-there-a-charge-to-add-my-california-drivers-license-or-state-id-to-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs there a charge to add my California driver\u2019s license or state ID to iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-58908\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-58908\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-36609\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-36609\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>There is no cost associated with adding or using your California driver\u2019s license or state ID to iPhone and Apple Watch.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-california-keep-track-of-where-and-when-i-use-my-california-drivers-license-or-state-id-on-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan California keep track of where and when I use my California driver\u2019s license or state ID on iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-24264\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-24264\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-27581\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-27581\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, neither California nor Apple can see when or where you present your ID in Apple Wallet. Information about usage \u2014 including where, when, and what personal information you share \u2014 is encrypted and stored only on your device.<\/p>\n\n\n\n<p>For more information, visit <a href=\"https:\/\/support.apple.com\/en-us\/HT213046\">IDs in Apple Wallet: privacy and security overview<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-remove-my-california-drivers-license-or-state-id-from-my-iphone-and-apple-watch\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I remove my California driver\u2019s license or state ID from my iPhone and Apple Watch?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-18417\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-18417\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-62883\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-62883\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you wish to remove your California driver\u2019s license or state ID from your iPhone or Apple Watch, you may delete it directly from your Apple device. In the Apple Wallet app, select your driver\u2019s license or state ID.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tap the More button.<\/li>\n\n\n\n<li>Scroll down, tap Remove This Driver&#8217;s License or Remove This State ID, and confirm.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>To remove your driver\u2019s license or state-issued ID from your Apple Watch, use the Apple Watch app on your iPhone:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the My Watch tab, scroll down and tap Wallet &amp; Apple Pay.<\/li>\n\n\n\n<li>Select your driver\u2019s license or state ID and tap Remove This Driver\u2019s License.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> If you unpair your Apple Watch from your iPhone, you automatically remove your driver\u2019s license or ID from your Apple Watch.<\/span><\/p>\n\n\n\n<p>You can find more information on removing your California ID from your iPhone and Apple Watch here: <a href=\"https:\/\/support.apple.com\/en-us\/118265\">Remove your driver&#8217;s license or state ID from Apple Wallet<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-have-a-new-iphone-can-i-transfer-my-california-drivers-license-or-state-id-to-my-new-iphone\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI have a new iPhone \u2013 can I transfer my California driver\u2019s license or State ID to my new iPhone?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-84077\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-84077\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-50610\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-50610\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You will need to remove your driver\u2019s license or state ID from your Apple Wallet on your old iPhone if you want to associate your driver\u2019s license or ID with a different Apple ID, or add your driver\u2019s license or ID to a new iPhone or Apple Watch. You can then complete the setup process on your new iPhone.\u200b<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-i-misplace-or-lose-my-iphone-or-apple-watch-with-id-in-apple-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if I misplace or lose my iPhone or Apple Watch with ID in Apple Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-31597\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-31597\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-45055\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-45055\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>From another Apple device, the Find My App or a web browser logged into iCloud.com, you can remotely lock or erase your device.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-do-not-want-to-add-my-california-drivers-license-or-state-id-or-apple-watch-what-can-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI do not want to add my California driver\u2019s license or state ID or Apple Watch; what can I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-2377\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-2377\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-58898\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-58898\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>ID in Apple Wallet is voluntary. If you are not interested in adding your California driver\u2019s license or state ID to iPhone and Apple Watch, there is nothing you need to do.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-does-the-california-dmv-protect-my-drivers-license-or-state-id-information\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow does the California DMV protect my driver\u2019s license or state ID information?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-33528\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-33528\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-99334\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-99334\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The California DMV may provide Apple with information on the status of the driver\u2019s license authorization (for example, under review or accepted) so that Apple can send updates to your device and help manage your driver\u2019s license or state ID in Apple Wallet. The California DMV does not control the privacy and security of your information that may be held by Apple which is governed by the privacy policy given to you by Apple. For additional information, visit <a href=\"https:\/\/support.apple.com\/en-us\/HT213046\">IDs in Apple Wallet: privacy and security overview<\/a>.<\/p>\n\n\n\n<p>For additional information on the California DMV\u2019s privacy practices, please review the \u201cPrivacy Statement\u201d on our website at <a href=\"\/portal\/privacy-and-security\/how-your-information-is-shared\/\">How Information is Protected Or Disclosed<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-where-can-i-see-the-california-dmvs-terms-and-conditions\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhere can I see the California DMV\u2019s terms and conditions?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-98275\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-98275\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-41589\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-41589\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>DMV\u2019s mDL Terms and Conditions can be found at <a href=\"\/portal\/ca-dmv-wallet\/mdl-terms-of-use\/\">California DMV Mobile Driver\u2019s License Software Terms Of Use<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"google-wallet\"><\/p>\n<\/body>\n\n\n<h3 class=\"wp-block-heading\">mDL in Google Wallet<\/h3>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-add-my-ca-dl-id-card-to-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I add my CA DL\/ID card to Google Wallet? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-8438\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-8438\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-41297\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-41297\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>To get an mDL on your Android device, start with the Google Wallet app and your physical CA DL\/ID card:<\/p>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>\u200bOpen the Google Wallet app or download it on Google Play,<\/li>\n\n\n\n<li>Tap \u201dAdd to Wallet\u201d,<\/li>\n\n\n\n<li>Tap \u201cID Card\u201d then tap \u201cGet Started\u201d and choose your state,<\/li>\n\n\n\n<li>Follow the instructions to verify your DL\/ID card with CA DMV.<\/li>\n<\/ol>\n\n\n\n<p>Visit the <a href=\"https:\/\/support.google.com\/wallet\/answer\/12059331?hl=en&amp;ref_topic=11925502&amp;sjid=2444568288074015387-NC\">Google Help Center<\/a> to learn more.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-im-not-seeing-the-option-to-add-my-ca-dl-id-card-in-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI&#039;m not seeing the option to add my CA DL\/ID card in Google Wallet.\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-84287\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-84287\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-43419\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-43419\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Make sure that you meet the eligibility requirements listed in the <a href=\"https:\/\/support.google.com\/wallet\/answer\/12436402?visit_id=638545101265913618-2586612615&amp;p=md_req&amp;rd=1#md_req\">Google Wallet Help Center<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-im-having-trouble-scanning-the-barcode-on-the-back-of-my-ca-dl-id-card\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if I&#039;m having trouble scanning the barcode on the back of my CA DL\/ID card?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-64604\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-64604\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-49296\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-49296\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>For assistance with scanning the barcode, please follow the tips provided on the <a href=\"https:\/\/support.google.com\/wallet\/answer\/12436402?visit_id=638545101265913618-2586612615&amp;p=md_req&amp;rd=1#md_req\">Google Wallet Help Center<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-do-i-need-to-have-a-real-id-compliant-dl-id-card-to-add-my-ca-dl-id-card-to-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDo I need to have a REAL ID compliant DL\/ID card to add my CA DL\/ID card to Google Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-80908\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-80908\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-71755\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-71755\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, you are not required to have a REAL ID compliant DL\/ID card to add your CA DL\/ID card to Google Wallet.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-present-my-ca-dl-id-card-in-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I present my CA DL\/ID card in Google Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-23539\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-23539\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-27433\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-27433\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Information is all shared digitally, so you do not need to show or hand over your device to present your CA DL\/ID card in Google Wallet.<\/p>\n\n\n\n<p>Present with NFC:<\/p>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>\u200bEnsure that NFC and Bluetooth are enabled on your electronic device.<\/li>\n\n\n\n<li>Unlock and hold the top of your device near the identity reader.<\/li>\n\n\n\n<li>Your electronic device screen displays the information that will be shared.<\/li>\n\n\n\n<li>Authenticate to verify it\u2019s you.<\/li>\n\n\n\n<li>A check mark appears when you successfully present your mDL.<\/li>\n<\/ol>\n\n\n\n<p>Present with QR:<\/p>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Ensure that Bluetooth is enabled on your electronic device.<\/li>\n\n\n\n<li>Open up Google Wallet and select your driver\u2019s license or state-issued ID.<\/li>\n\n\n\n<li>Click \u201cView Code\u201d to bring up the QR code.<\/li>\n\n\n\n<li>Scan the code on the identity reader.<\/li>\n\n\n\n<li>Your electronic device screen displays the information that will be shared.<\/li>\n\n\n\n<li>Authenticate to verify it\u2019s you.<\/li>\n\n\n\n<li>A check mark appears when you successfully present your mDL.<\/li>\n<\/ol>\n\n\n\n<p>For more information click <a href=\"https:\/\/support.google.com\/wallet\/answer\/12436402?visit_id=638545101265913618-2586612615&amp;p=md_req&amp;rd=1#md_req\">here<\/a>\u200b.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-who-can-i-contact-if-i-need-help-with-my-mdl-in-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWho can I contact if I need help with my mDL in Google Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-27103\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-27103\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-55793\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-55793\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Please visit the <a href=\"https:\/\/support.google.com\/wallet\/answer\/12436402?visit_id=638545101265913618-2586612615&amp;p=md_req&amp;rd=1#md_req\">Google Wallet Help Center<\/a>\u200b.<\/p>\n\n\n\n<p><strong>Please note:<\/strong> The mDL is only available to individuals that have a current, valid California-issued DL\/ID card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-remove-my-mdl-in-google-wallet-from-my-electronic-device\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I remove my mDL in Google Wallet from my electronic device?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-84534\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-84534\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-87753\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-87753\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you wish to remove your mDL in Google Wallet from your electronic device, you may delete directly from the Google Wallet app or remotely from your Google Account.<\/p>\n\n\n\n<p>To remove your CA mDL In the Google Wallet app:<\/p>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>Select your driver&#8217;s license or state-issued ID.<\/li>\n\n\n\n<li>\u200bTap the three dots in the top right corner.<\/li>\n\n\n\n<li>Tap \u201cRemove\u201d and confirm.<\/li>\n<\/ol>\n\n\n\n<p>To remove your mDL from your Android device and the Google Wallet remotely:<\/p>\n\n\n\n<ol style=\"list-style-type:lower-alpha\" class=\"wp-block-list\">\n<li>\u200bVisit myaccount.google.com in the Personal Info tab,<\/li>\n\n\n\n<li>Scroll down to \u201cDigital ID\u201d, which shows which credentials are on your Android devices.<\/li>\n\n\n\n<li>Click \u201cManage digital ID\u201d.<\/li>\n\n\n\n<li>The page will show that there is an mDL added to your Google Wallet. However, your personal information will <strong>NOT<\/strong> be displayed and is <strong>NOT<\/strong> visible to Google.<\/li>\n\n\n\n<li>Click on the trash bin icon to remotely delete the credential from your electronic device. You will be shown a screen asking you to confirm that your mDL will be deleted from your electronic device and can be added again in the Google Wallet app.<\/li>\n\n\n\n<li>After confirmation, your mDL will be deleted from your electronic device and Google Account.<\/li>\n<\/ol>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-removed-my-mdl-in-google-wallet-from-my-electronic-device-but-i-want-to-get-it-back\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I removed my mDL in Google Wallet from my electronic device, but I want to get it back?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-44816\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-44816\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-9913\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-9913\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you previously removed your mDL from your electronic device, but would like it back, open the Google Wallet app and begin a new mDL request.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-transfer-my-current-mdl-in-google-wallet-to-a-different-electronic-device\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I transfer my current mDL in Google Wallet to a different electronic device?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-93128\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-93128\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-97239\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-97239\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>There is currently no electronic transfer option for the mDL. You must submit a new mDL request and have the request approved by the CA DMV with every new electronic device.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-i-lose-my-electronic-device-with-the-mdl-on-it\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if I lose my electronic device with the mDL on it?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-26515\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-26515\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-61131\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-61131\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>From another Android device or a web browser logged into Google.com, you may visit <a href=\"https:\/\/www.google.com\/account\/about\/?hl=en\">myaccount.google.com<\/a> to delete your mDL remotely.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-do-i-need-a-mobile-or-physical-boarding-pass-to-board-a-plane-if-i-have-my-mdl-in-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDo I need a mobile or physical boarding pass to board a plane if I have my mDL in Google Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-4107\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-4107\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-22173\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-22173\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Yes, you should always carry the mobile or physical copy of the boarding pass with your mDL in Google Wallet. For additional verification, a TSA\u200b agent can ask to see your mobile or physical boarding pass. In some instances, customers may still need to undergo enhanced screening, even if you have an mDL<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-am-not-able-to-physically-complete-the-gestures-required-to-enroll-in-mdl-on-google-wallet-what-can-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI am not able to physically complete the gestures required to enroll in mDL on Google Wallet. What can I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-92442\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-92442\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-27576\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-27576\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you are physically unable to complete the gestures required to enroll in mDL, please <a href=\"https:\/\/support.google.com\/wallet\/answer\/12436402?visit_id=638545101265913618-2586612615&amp;p=md_req&amp;rd=1#md_req\">contact<\/a> us\u200b for additional assistance in completing your enrollment.\u200b<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"samsung-wallet\"><\/p>\n<\/body>\n\n\n<h3 class=\"wp-block-heading\">mDL in Samsung Wallet &#8211; BETA<\/h3>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-need-to-use-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I need to use the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-61886\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-61886\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-5340\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-5340\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>To use\u202fthe mDL in Samsung Wallet, you must have:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A physical and valid California DL\/ID card.&nbsp;&nbsp;<\/li>\n\n\n\n<li>A <a href=\"https:\/\/account.samsung.com\/iam\/oauth2\/authorize?response_type=code&amp;client_id=kv5di1wr19&amp;locale=en-US&amp;countryCode=US&amp;redirect_uri=https:%2F%2Fwww.samsung.com%2Faemapi%2Fv6%2Fdata-login%2FafterLogin.us.json&amp;state=GLB91ucwlp4ttm&amp;goBackURL=https:%2F%2Fwww.samsung.com%2Fus%2Faccount%2Fsignin%2F&amp;scope=\" target=\"_blank\" rel=\"noreferrer noopener\">Samsung account<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Your device must have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Android 12 or higher.<\/li>\n\n\n\n<li>Samsung Wallet installed.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-add-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I add the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-30870\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-30870\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-65718\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-65718\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open the Samsung Wallet app<a>.<\/a><\/li>\n\n\n\n<li>In the Quick Access tab, tap the &#8220;+&#8221; icon (top-right), then select Digital IDs &gt; Driver\u2019s License\/State ID.<\/li>\n\n\n\n<li>Take photos of the front and back of your California DL\/ID, then tap Next.<\/li>\n\n\n\n<li>Read and accept the terms and conditions, then tap Next.<\/li>\n\n\n\n<li>Follow the instructions to do a Face Scan.<\/li>\n\n\n\n<li>Tap Submit, then authenticate using your fingerprint or PIN. This method will be linked to your mDL so only you can access it.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Once finished, you will get a push notification on your status.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-which-devices-can-i-add-the-california-mdl-in-samsung-wallet-to\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhich devices can I add the California mDL in Samsung Wallet to?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-47900\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-47900\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-41834\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-41834\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Galaxy devices (running on Android 12 or higher):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Galaxy S Series &#8211; S20 or later<\/li>\n\n\n\n<li>Galaxy Z Series &#8211; Z Flip 5G, Z Fold 5G, Z Flip 2, and Fold 2 or later<\/li>\n\n\n\n<li>Galaxy A Series &#8211; A53, A54<\/li>\n<\/ul>\n\n\n\n<p><strong><br><\/strong>For additional details, visit <a href=\"https:\/\/www.samsung.com\/us\/apps\/samsung-wallet\/faq\/#mobile-drivers-license\" target=\"_blank\" rel=\"noreferrer noopener\">Samsung Wallet Frequently Asked Questions<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-do-not-have-my-physical-dl-id-card-what-should-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI do not have my physical DL\/ID card &#8211; what should I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90832\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90832\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-10288\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-10288\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The verification process involves taking a photo of the front and back of your physical card. If you do not have one, you can <a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/online-duplicate-driver-license-request\/\">request a replacement DL\/ID<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-ca-dmv-wallet-app-the-same-as-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs CA DMV Wallet App the same as California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-68030\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-68030\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-42163\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-42163\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, they are different. Both the CA DMV Wallet app and Samsung Wallet can be used at TSA security checkpoints; however, the CA DMV Wallet mDL also creates an electronic version of the DL\/ID card that can be presented as proof of identity within the state. It can also be used to sign in and access the DMV\u2019s online services. Learn more about the <a href=\"\/portal\/ca-dmv-wallet\/\">CA DMV Wallet app<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-my-request-for-the-california-mdl-was-rejected-what-does-that-mean\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tMy request for the California mDL was rejected \u2013 what does that mean?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-41170\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-41170\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-84751\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-84751\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>It could mean that identity verification failed. You can try again using these tips.<\/p>\n\n\n\n<p>When taking a photo of your DL\/ID card:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure there is no wear or damage on either side of your DL\/ID card. If the card is damaged, you will need to&nbsp;<a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a>&nbsp;before enrolling.<\/li>\n\n\n\n<li>Ensure it is placed on a dark, flat surface with good lighting.<\/li>\n<\/ul>\n\n\n\n<p>When face scanning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stand in front of a plain background.<\/li>\n\n\n\n<li>Make sure there is good lighting.<\/li>\n\n\n\n<li>Keep your phone steady at eye level.<\/li>\n\n\n\n<li>Do not wear headwear or sunglasses.<\/li>\n\n\n\n<li>Make sure there are no other faces in the frame.<\/li>\n\n\n\n<li>Turn off all camera effects and filters.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>For additional questions, contact <a href=\"https:\/\/www.samsung.com\/us\/support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Samsung Customer support<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-does-the-mdl-replace-my-physical-dl-id-card\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDoes the mDL replace my physical DL\/ID card?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-2393\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-2393\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-55672\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-55672\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The mDL is<strong> not<\/strong> a replacement for the physical card. You must continue to carry your physical DL\/ID with you.&nbsp;<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-do-i-need-a-real-id-to-add-my-california-mdl-to-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDo I need a REAL ID to add my California mDL to Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-71121\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-71121\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-24499\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-24499\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>A REAL ID is <strong>not<\/strong> required to add your DL\/ID card to your Samsung Wallet.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-use-the-california-mdl-in-samsung-wallet-at-tsa-checkpoints\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I use the California mDL in Samsung Wallet at TSA checkpoints?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-16057\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-16057\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-95172\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-95172\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You can present your mDL at participating airport TSA checkpoints using two methods:<\/p>\n\n\n\n<p><strong>Near Field Communication (NFC)<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tap your phone near the NFC reader.<\/li>\n\n\n\n<li>Your phone will display the requested information by the TSA digital identity reader.<\/li>\n\n\n\n<li>Authenticate by fingerprint or PIN to confirm.<\/li>\n<\/ol>\n\n\n\n<p><strong>QR code<\/strong>&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Samsung Wallet app.<\/li>\n\n\n\n<li>From the Quick Access tab, tap on your California mDL.<\/li>\n\n\n\n<li>Authenticate to view the card details.<\/li>\n\n\n\n<li>Tap &#8220;View QR Code&#8221; to generate the code.<\/li>\n\n\n\n<li>Scan this QR code on the TSA reader. Your phone will display the requested information.<\/li>\n\n\n\n<li>Authenticate by fingerprint or PIN to confirm.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong>Currently, a&nbsp;California mDL&nbsp;can only be used at select airports in participating states. The <a href=\"https:\/\/www.tsa.gov\/digital-id\" target=\"_blank\" rel=\"noreferrer noopener\">TSA Digital ID<\/a> site has the latest information on TSA acceptance. You must continue to carry your physical DL\/ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-does-law-enforcement-accept-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDoes Law enforcement accept the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90013\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90013\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-8444\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-8444\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Law enforcement currently does not accept&nbsp;the California mDL. You must continue to carry your physical DL\/ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-know-if-the-california-mdl-in-samsung-wallet-is-secure\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I know if the California mDL in Samsung Wallet is secure?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-63744\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-63744\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-78320\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-78320\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your identity is verified by matching your data and photo with California DMV records. Once approved, your mDL is securely stored on your device and protected by hardware and software. It can only be accessed with your authentication, keeping it safe even if your phone is lost or stolen.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-the-california-mdl-in-samsung-wallet-valid-in-other-states-or-internationally\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs the California mDL in Samsung Wallet valid in other states or internationally?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-86897\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-86897\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-57747\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-57747\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The California mDL in Samsung Wallet follows international standards and works with compatible readers to verify identity. Since it\u2019s a new technology, it should be used alongside your physical DL\/ID\u2014not as a replacement. You must continue to carry your physical DL\/ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-there-a-charge-to-use-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs there a charge to use the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-67624\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-67624\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-7784\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-7784\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-does-the-california-mdl-in-samsung-wallet-do-with-my-data\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat does the California mDL in Samsung Wallet do with my data?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90058\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90058\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-39518\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-39518\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The California mDL&nbsp;in Samsung Wallet doesn&#8217;t collect, track, or store information about who you show your mDL to.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-who-can-i-contact-if-i-need-help-with-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWho can I contact if I need help with the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-87017\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-87017\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-34281\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-34281\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>For additional questions, contact <a href=\"https:\/\/www.samsung.com\/us\/support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Samsung Customer support<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-remove-the-california-mdl-in-samsung-wallet-from-my-device\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I remove the California mDL in Samsung Wallet from my device?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-74016\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-74016\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-49315\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-49315\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You can remove it from the Samsung Wallet app:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>From the Quick access tab, tap on your&nbsp;California mDL.<\/li>\n\n\n\n<li>Verify your identity either by fingerprint or PIN.<\/li>\n\n\n\n<li>Tap the 3 dots on the top-right of the ID card details, then tap Delete.<\/li>\n<\/ol>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-removed-the-california-mdl-in-samsung-wallet-from-my-device-but-how-do-i-get-it-back\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI removed the California mDL in Samsung Wallet from my device but how do I get it back?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-83157\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-83157\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-37102\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-37102\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Open the Samsung Wallet app and begin a new mDL&nbsp;request.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-have-a-new-phone-can-i-transfer-the-california-mdl-in-samsung-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI have a new phone \u2013 can I transfer the California mDL in Samsung Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-28962\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-28962\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-6392\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-6392\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, the mDL&nbsp;cannot be transferred to another device.<\/p>\n\n\n\n<p>If you add your mDL to a new device using the same Samsung Account, you&#8217;ll be prompted to delete it from your old phone.<\/p>\n\n\n\n<p>If you&#8217;re using a different Samsung Account, you&#8217;ll need to delete the mDL from your old phone. See \u201cHow do I remove the California mDL in Samsung Wallet from my device?\u201d for instructions.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-i-lose-my-device-with-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if I lose my device with my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-72465\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-72465\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-3180\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-3180\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You can log in to <a href=\"https:\/\/smartthingsfind.samsung.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">SmartThings Find<\/a>, select your mobile device, and tap either &#8220;Erase data&#8221; to reset or &#8220;Lock&#8221; to temporarily disable your mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-i-do-not-want-the-mdl-what-can-i-do\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tI do not want the mDL. What can I do?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-85206\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-85206\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-89077\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-89077\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Continue using your physical DL\/ID card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-why-does-my-mdl-display-unknown-as-my-hair-color\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhy does my mDL display \u201cUnknown\u201d\u00a0as my hair color?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-44279\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-44279\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-77016\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-77016\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This known and temporary error, which is exclusive to those who have auburn hair color listed on their physical driver\u2019s license or identification card, is being addressed and will be corrected soon.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"dmv-wallet\"><\/p>\n<\/body>\n\n\n<h3 class=\"wp-block-heading\">mDL in CA DMV Wallet<\/h3>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-the-ca-dmv-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is the CA DMV Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-7932\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-7932\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-61740\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-61740\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The CA DMV Wallet is an app on your electronic device that contains your mDL, TruAge tokens, digital credentials to login to DMV online and in the future, your vehicle registration, insurance, ownership information occupational license ID, disabled person parking placard ID and other DMV digital credentials.&nbsp;<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-where-do-i-locate-my-mdl-on-the-ca-dmv-wallet-app\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhere do I locate my mDL on the CA DMV Wallet App?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-19235\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-19235\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-32067\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-32067\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Open the CA DMV Wallet App. On the \u201cHome\u201d tab, click on the button that says, \u201cShare my mDL\u201d.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-where-is-my-mdl-stored\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhere is my mDL stored?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-22476\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-22476\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-9696\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-9696\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your mDL is stored in the CA DMV Wallet app (available at the <a href=\"https:\/\/apps.apple.com\/app\/ca-dmv-wallet\/id6449002508\">Apple App Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=gov.ca.dmv.wallet\">Google Play<\/a>).<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-share-my-age-using-truage\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is \u201cShare My Age Using TruAge\u201d?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-91572\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-91572\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-27330\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-27330\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This feature is an alternate and secure way to verify your age at participating convenience and retail stores across the US.&nbsp;<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-a-liveness-scan\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is a Liveness Scan?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-52003\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-52003\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-30306\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-30306\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>A Liveness Scan utilizes a unique controlled illumination that cannot be replicated to capture your face scan.&nbsp; A sequence of lights is projected onto your face during the image capture to confirm you are a real person.&nbsp; This technology conforms to W3C standards for safe flash rates for people with photosensitivity epilepsy.&nbsp;<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-set-up-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I set up mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-33919\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-33919\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-36314\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-36314\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>To join online, follow the <a href=\"\/portal\/ca-dmv-wallet\/\">How to Enroll<\/a> instructions or <a href=\"https:\/\/youtu.be\/lNnypT2OKWk\">watch the video guide<\/a>.<\/p>\n\n\n\n<p>For in-person enrollment, <a href=\"\/portal\/mydmv\">create a MyDMV account<\/a>, download CA DMV Wallet, and <a href=\"\/portal\/ca-dmv-wallet\/mdl-faqs#map\">visit a DMV office<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-use-my-mdl-at-tsa\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I use my mDL at TSA?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-76668\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-76668\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-29742\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-29742\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>When it\u2019s your turn, open your CA DMV Wallet and click on \u201cShare my mDL.\u201d A QR code will appear, scan this code as instructed by the security officer. Press \u201cAccept\u201d on your screen to share your information.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"delete\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-delete-my-mdl-from-ca-dmv-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I delete my mDL from CA DMV Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-17876\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-17876\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-79579\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-79579\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Follow the steps below to delete your mDL.<\/p>\n\n\n\n<p>You have two options to delete your mDL: 1. Delete your mDL from your CA DMV Wallet or 2. Delete the CA DMV Wallet app from your electronic device.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delete the mDL from CA DMV Wallet:<\/li>\n\n\n\n<li>In your CA DMV Wallet, tap the \u201cWallet\u201d icon to bring up your mDL.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"579\" height=\"121\" src=\"\/portal\/uploads\/2023\/04\/mdl_wallet_select.png\" alt=\"M D L banner with icons for home, wallet, activity log, and profile. Activity log is on the center-left of the bar and is highlighted in a box.\" class=\"wp-image-190437\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2023\/04\/mdl_wallet_select.png 579w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2023\/04\/mdl_wallet_select-300x63.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2023\/04\/mdl_wallet_select-18x4.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2023\/04\/mdl_wallet_select-450x94.png 450w\" sizes=\"auto, (max-width: 579px) 100vw, 579px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Tap on the blue tile with your picture.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"493\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home.png\" alt=\"\" class=\"wp-image-229589\" style=\"width:185px;height:auto\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home.png 235w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home-143x300.png 143w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home-6x12.png 6w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home-135x283.png 135w\" sizes=\"auto, (max-width: 235px) 100vw, 235px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Then tap the \u201cTrash Can\u201d icon on the bottom left.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"607\" height=\"213\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Trash-1.png\" alt=\"\" class=\"wp-image-229595\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Trash-1.png 607w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Trash-1-300x105.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Trash-1-18x6.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Trash-1-450x158.png 450w\" sizes=\"auto, (max-width: 607px) 100vw, 607px\" \/><\/figure>\n<\/div>\n\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> If you have multiple mDLs displayed on the wallet tab, you must delete all of them. Repeat the above process to do so.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Or<\/strong> <\/p>\n\n\n\n<p>Delete CA DMV Wallet from your current electronic device.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-the-ca-dmv-wallet-app-fails-to-open\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if the CA DMV Wallet App fails to open?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-57639\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-57639\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-3304\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-3304\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Please try again later. If problem continues, <a href=\"\/portal\/chat-bot\/\">ask for help online<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-i-am-trying-to-provision-my-mdl-and-the-ca-dmv-wallet-app-closes\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if I am trying to provision my mDL and the CA DMV Wallet app closes?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-12634\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-12634\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-90599\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-90599\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your electronic device must run on iOS 14 or newer or Android 9 or newer to be compatible with this app. If your operating system version is supported, confirm that your electronic device has the most updated software version.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For Apple users, go to Settings &gt; General &gt; Software Update. The screen shows the currently installed version of iOS and whether an update is available.<\/li>\n\n\n\n<li>For Android users, go to Settings &gt; System &gt; Software Update (or System Update) &gt; You&#8217;ll find your update status. Follow any steps on the screen.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-get-the-system-unavailable-error-message\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I get the \u201csystem unavailable\u201d error message?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-71018\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-71018\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-90972\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-90972\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Please try again later. If problem continues, please <a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=PPegntOgIEuAGPCweT7pzXy9mLwZUm9Nv-W8qWISmJlUMldMQllUODA5MEsyTVBHNUJJM0UxMUNRUy4u\">provide feedback<\/a> or <a href=\"\/portal\/chat-bot\/\">ask for help online<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-why-is-my-mdl-no-longer-displaying-in-my-ca-dmv-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhy is my mDL no longer displaying in my CA DMV Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90896\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90896\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-35466\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-35466\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You may have accidently deleted the mDL or uninstalled and reinstalled the CA DMV Wallet App, which will result in the deletion of your existing mDL.&nbsp; If this occurs, you will be required to go through the enrollment process again.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"refresh-needed\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-received-the-refresh-needed-message\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I received the \u201cRefresh Needed\u201d message?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-92340\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-92340\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-97545\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-97545\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your mDL needs to be updated\/refreshed periodically for the best experience and to receive the most up-to-date information. Tap the \u201cRefresh My mDL\u201d button below your photo, then follow the instructions. If the refresh is not completed, you will not be able to use your mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-select-refresh-my-mdl-and-i-get-an-error-message\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I select \u201cRefresh My mDL\u201d and I get an error message?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90113\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90113\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-90181\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-90181\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> You may receive an error message during high volume periods. If you receive this message, try again later or follow the steps below:<\/span><\/p>\n\n\n\n<p>You must delete your mDL from your wallet and go through the enrollment process again. Follow the steps below to delete your mDL.<\/p>\n\n\n\n<p>You have two options to delete your mDL: 1. Delete your mDL from your CA DMV Wallet or 2. Delete the CA DMV Wallet app from your electronic device.<\/p>\n\n\n\n<p>1. Delete the mDL from CA DMV Wallet:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In your CA DMV Wallet, tap the \u201cWallet\u201d icon to bring up your mDL.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"425\" height=\"91\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-wallet-icon.png\" alt=\"screenshot of CA DMV Wallet: wallet icon \" class=\"wp-image-239018\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-wallet-icon.png 425w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-wallet-icon-300x64.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-wallet-icon-18x4.png 18w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tap on the blue tile with your picture.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"201\" height=\"416\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-blue-tile.png\" alt=\"screenshot of CA DMV Wallet: blue tile with picture\" class=\"wp-image-239021\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-blue-tile.png 201w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-blue-tile-145x300.png 145w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-blue-tile-6x12.png 6w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-blue-tile-137x283.png 137w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Then tap the \u201cTrash Can\u201d icon on the bottom left.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"395\" height=\"140\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-trash-icon.png\" alt=\"screenshot of CA DMV Wallet: trash can icon\" class=\"wp-image-239024\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-trash-icon.png 395w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-trash-icon-300x106.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/05\/mdl-trash-icon-18x6.png 18w\" sizes=\"auto, (max-width: 395px) 100vw, 395px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>OR<\/strong><\/p>\n\n\n\n<p>2. Delete CA DMV Wallet app from your electronic device.<\/p>\n\n\n\n<p>NOTE: If you have multiple mDLs displayed on the wallet tab, you must delete all of them. Repeat the above process to do so.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"abandoned\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-my-mdl-states-abandoned\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if my mDL states \u201cAbandoned\u201d?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-65926\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-65926\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-48810\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-48810\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you receive a notification that your mDL is abandoned, this may have been caused by not opening your CA DMV Wallet app to receive updates. To re-obtain your mDL, you must first delete the abandoned mDL from your wallet and then complete the mDL provisioning process again.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-i-receive-a-dioerror-bad-response-the-request-returned-an-invalid-status-code-of-403-message\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if I receive a \u201cDioError [bad response]: The request returned an invalid status code of 403\u201d message?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-69345\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-69345\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-99991\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-99991\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This means there is a connection error. Please try using the mDL later.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"newfeatures\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-when-i-open-my-ca-dmv-wallet-app-it-states-new-features-are-now-available-update-your-app-to-start-using-them-how-do-i-do-that\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhen I open my CA DMV Wallet app, it states \u201cNew features are now available. Update your app to start using them!\u201d How do I do that?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-34195\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-34195\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-88584\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-88584\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>To receive the latest security features and to update your mDL on an Apple device, click on the \u201cTap here to update\u201d link which will take you to the CA DMV Wallet App within the Apple App Store and select \u201cUpdate.\u201d<\/p>\n\n\n\n<p>To receive the latest security features and to update your mDL on an Android device, click on the \u201cTap here to update\u201d link which will take you to the CA DMV Wallet App within the Google Play Store and select \u201cUpdate.\u201d<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-requested-cancellation-or-deprovisioning-of-my-mdl-and-now-i-cannot-get-a-new-mdl-in-my-ca-dmv-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I requested cancellation or deprovisioning of my mDL and now I cannot get a new mDL in my CA DMV Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-38402\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-38402\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-96542\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-96542\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>To get a new mDL in your CA DMV Wallet, you will first need to delete the mDL that is already in your wallet. Once you have deleted that mDL from your wallet, you can restart the process of getting a new one.<\/p>\n\n\n\n<p>You have two options to delete your mDL:<\/p>\n\n\n\n<p>1. Delete the mDL from CA DMV Wallet:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In your CA DMV Wallet, tap the \u201cWallet\u201d icon to bring up your mDL.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"214\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-1024x214.png\" alt=\"A screenshot of the &quot;Wallet&quot; icon in the CA DMV Wallet app.\" class=\"wp-image-246155\" style=\"width:511px;height:auto\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-1024x214.png 1024w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-300x63.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-768x160.png 768w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-18x4.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon-450x94.png 450w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-wallet-icon.png 1327w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tap on the blue tile with your picture.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"493\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-blue-tile.png\" alt=\"A screenshot of the blue tile with picture in the CA DMV Wallet app.\" class=\"wp-image-246158\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-blue-tile.png 235w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-blue-tile-143x300.png 143w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-blue-tile-6x12.png 6w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-blue-tile-135x283.png 135w\" sizes=\"auto, (max-width: 235px) 100vw, 235px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Then tap the \u201cTrash Can\u201d icon on the bottom left.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"266\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-trash-icon.png\" alt=\"A screenshot of the &quot;Trash Can&quot; icon in the CA DMV Wallet app.\" class=\"wp-image-246161\" style=\"width:540px;height:auto\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-trash-icon.png 759w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-trash-icon-300x105.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-trash-icon-18x6.png 18w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/07\/mdl-trash-icon-450x158.png 450w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-left\"><strong>OR<\/strong><\/p>\n\n\n\n<p>2. Delete CA DMV Wallet from your electronic device.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-the-ca-dmv-wallet-secure\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs the CA DMV Wallet secure?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-95665\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-95665\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-96002\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-96002\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>CA DMV Wallet uses your electronic device&#8217;s FaceID, TouchID, or PIN to securely tie your mDL to your electronic device. mDL will only share necessary info, while a physical card will share your name, photo, birthdate, and address all at once.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-you-keep-my-dmv-wallet-safe-and-private\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do you keep my DMV Wallet safe and private?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-42795\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-42795\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-63468\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-63468\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The DMV Wallet was built to work with the security built-in to your electronic device, like Face ID, fingerprint, pin code, etc. If you do not use a security method to open your electronic device, the DMV Wallet app will ask you to add one and won\u2019t allow you to continue using the app until you do. Any information you enter into your DMV Wallet stays on your electronic device and is encrypted, meaning no one, including the DMV, other state agencies, or the phone manufacturer, can read it without your consent. When you are required to show your mDL, the person viewing it will scan a unique QR code.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-does-ca-dmv-wallet-do-with-my-data\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat does CA DMV Wallet do with my data?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-8668\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-8668\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-62046\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-62046\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>CA DMV Wallet does not permanently store your personal data, except for your phone number and an encrypted photo of your DL\/ID card. Read our <a href=\"\/portal\/ca-dmv-wallet\/mdl-privacy-policy\/\">privacy policy<\/a> for more information.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"general\"><\/p>\n<\/body>\n\n\n<h3 class=\"wp-block-heading\">General Topics on mDL<\/h3>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-a-mobile-drivers-license-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is a mobile driver\u2019s license (mDL)?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-35784\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-35784\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-68727\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-68727\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The mDL is a digital driver\u2019s license or identification card (DL\/ID) on your electronic device. DMV is currently testing the mDL at select&nbsp;<a href=\"\/portal\/ca-dmv-wallet\/truage\/\">locations<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.tsa.gov\/digital-id\">airports<\/a>&nbsp;as part of the&nbsp;<a href=\"https:\/\/leginfo.legislature.ca.gov\/faces\/billTextClient.xhtml?bill_id=202320240AB125&amp;search_keywords=mobile%23%23%23driver%27s%23%23%23license\">mDL pilot<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-does-the-mdl-replace-my-physical-dl-id\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDoes the mDL replace my physical DL\/ID?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-56336\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-56336\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-97732\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-97732\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No. As part of the mDL pilot, you still need to have your physical card with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-there-a-charge-to-download-and-use-the-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs there a charge to download and use the mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-68316\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-68316\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-65600\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-65600\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No. The mDL is free of cost to the DMV customers under the pilot program.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-add-the-mdl-to-my-apple-or-google-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I add the mDL to my Apple or Google Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-24041\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-24041\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-9594\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-9594\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Yes, mDL is now available in both the Apple and Google Wallets.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-add-my-mdl-to-my-existing-phone-wallet-instead\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I add my mDL to my existing phone Wallet instead?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-67779\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-67779\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-46693\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-46693\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>mDL in both Apple and Google Wallets are now available.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-when-is-this-pilot-effective\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhen is this pilot effective?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-90997\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-90997\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-63854\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-63854\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The Pilot is currently active through June 30, 2026.&nbsp; For more information visit our website.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-receive-the-at-this-time-dmv-has-reached-the-number-of-participants-allotted-in-this-program-message\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I receive the \u201cAt this time, DMV has reached the number of participants allotted in this program.\u201d message?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-67750\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-67750\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-89090\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-89090\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The mDL pilot program is limited up to 15% of DMV DL holders. When this limit is reached this message indicates that you will not be able to join until the pilot population is expanded or the program is opened to the public without restrictions on the number of participants to the program.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-which-california-airports-accept-the-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhich California airports accept the mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-6635\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-6635\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-62136\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-62136\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The following airports accept the mDL at TSA checkpoints: <\/p>\n\n\n\n<div class=\"wp-block-dmv-columns content-columns colums-1-2-1-2\">\n<div class=\"wp-block-dmv-column col\"><iframe src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=1WQQOnkjUrlmLjMDdp3Z6BzbFGzm2JB0&amp;ehbc=2E312F&amp;noprof=1\" width=\"640\" height=\"480\"><\/iframe>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\"><figure class=\"wp-block-table\" role=\"region\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">Airport Name<\/th><th class=\"has-text-align-center\" data-align=\"center\">Code<\/th><th class=\"has-text-align-center\" data-align=\"center\">City<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Arcata-Eureka Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>ACV<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Arcata\/Eureka<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Meadows Field Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>BFL<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Bakersfield<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Hollywood Burbank Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>BUR<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Burbank<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Del Norte County Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>CEC<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Crescent City<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Los Angeles International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>LAX<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Los Angeles<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Long Beach Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>LGB<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Long Beach<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Oakland International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>OAK<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Oakland<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Ontario International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>ONT<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Ontario<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Palm Springs International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>PSP<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Palm Springs<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Redding Municipal Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>RDD<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Redding<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>San Diego International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SAN<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>San Diego<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>San Luis County Regional Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SBP<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>San Luis Obispo<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>San Francisco International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SFO<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>San Francisco<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Mineta San Jose International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SJC<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>San Jose<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>Sacramento International Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SMF<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Sacramento<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Airport Name<\/span>John Wayne Airport &#8211; Orange County Airport<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">Code<\/span>SNA<\/td><td class=\"has-text-align-center\" data-align=\"center\"><span class=\"mobile-title\">City<\/span>Santa Ana<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-an-mdl-reader-and-who-should-use-it\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is an mDL Reader and who should use it?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-60334\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-60334\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-98310\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-98310\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The mDL Reader is used to verify another\u2019s identity in real time by using another mDL via QR code functionality. It is used by law enforcement agencies and business entities who offer age restricted products, access to age restricted events, and for banks, secure facilities, airlines, rental companies, and government entities.  Visit <a href=\"\/portal\/ca-dmv-wallet\/mdl-for-business\">mDL for Business<\/a> for more information.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\n\n\t<a href=\"https:\/\/youtube.com\/watch?v=q6V6o1mW8Ps\" class=\"lty-playbtn lty__playbtn \" title=\"Play video, mDL Reader for Business and Public Services\">\n\t\t<span class=\"lty__context mb-30 ml-30 mr-30\">\n\t\t\t<span class=\"lty__button-icon\">\n\t\t\t\t\n\t<svg class=\"icon icon-play-btn\" height=\"36\" width=\"36\" aria-hidden=\"false\">\n\t\t<title id=\"title-play-youtube-video-14553\">Play YouTube Video<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-play-btn\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"lty__media-title\" aria-hidden=\"true\">\n\t\t\t\t\tmDL Reader for Business and Public Services\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"lty__media-duration\" aria-hidden=\"true\">\n\t\t\t\t\t2:37\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t<\/a>\n\n\n<\/div><\/figure>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"unknown-reader\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-does-unknown-reader-mean\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat does \u201cUnknown Reader\u201d mean?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-46962\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-46962\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-13772\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-13772\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>When you share your mDL with a verifier, the app checks if the verifying party (the \u201creader\u201d) is a trusted organization. If you see a warning about an \u201cUnknown Reader,\u201d it means the organization requesting your information is not on the CA DMV\u2019s Trusted Verifiers list. You should use caution and ensure you trust the verifying party before sharing any personal information.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-can-a-verifier-become-a-known-trusted-verifier\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow can a verifier become a known (trusted) verifier?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-50959\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-50959\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-49098\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-49098\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Organizations or verifiers must be reviewed and approved by the California DMV to be added to our Trusted Verifiers list. If you represent a verifying organization and want to be recognized as a trusted reader, please email us at&nbsp;<a href=\"mailto:DMV_Mobile_DLID@dmv.ca.gov\">DMV_Mobile_DLID@dmv.ca.gov<\/a>&nbsp;for more information on the requirements and approval process.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-is-an-mdl-reader-used\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow is an mDL Reader used?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-36325\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-36325\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-6350\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-6350\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>CA DMV\u2019s mDL Reader can be used to scan mDL QR codes that are presented by another mDL holder.  The person verifying the information will receive confirmation that the mDL holder is over a certain age or in some cases, can view the mDL holder\u2019s personal identifying information.  It is up to the mDL holder to share or not to share their information with the party who requests it. Visit <a href=\"\/portal\/ca-dmv-wallet\/mdl-for-business\">mDL for Business<\/a> for more information.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n\n\n\t<a href=\"https:\/\/youtube.com\/watch?v=q6V6o1mW8Ps\" class=\"lty-playbtn lty__playbtn \" title=\"Play video, mDL Reader for Business and Public Services\">\n\t\t<span class=\"lty__context mb-30 ml-30 mr-30\">\n\t\t\t<span class=\"lty__button-icon\">\n\t\t\t\t\n\t<svg class=\"icon icon-play-btn\" height=\"36\" width=\"36\" aria-hidden=\"false\">\n\t\t<title id=\"title-play-youtube-video-66989\">Play YouTube Video<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-play-btn\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"lty__media-title\" aria-hidden=\"true\">\n\t\t\t\t\tmDL Reader for Business and Public Services\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"lty__media-duration\" aria-hidden=\"true\">\n\t\t\t\t\t2:37\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t<\/a>\n\n\n<\/div><\/figure>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n<body><p id=\"privacy-safety-security\"><\/p>\n<\/body>\n\n\n<h4 class=\"wp-block-heading\">Privacy, Safety, and Security<\/h4>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-someone-use-a-photo-to-register-for-mdl-in-my-name\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan someone use a photo to register for mDL in my name?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-55594\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-55594\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-80617\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-80617\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No. CA DMV Wallet has built in &#8220;liveness detection&#8221; to protect you from this type of identity theft. When taking your selfie, you are prompted follow the instructions on your screen to complete this liveness check. This confirms that you are a live person and not a photograph.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-received-an-email-stating-that-dmv-records-show-that-an-unsuccessful-attempt-was-made-to-get-an-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I received an email stating that DMV records show that an unsuccessful attempt was made to get an mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-18053\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-18053\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-86611\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-86611\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>For assistance with your MyDMV account, <a href=\"\/portal\/customer-service\/report-an-issue-or-complaint\/dmv-technical-support\/\">ask for help online<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-is-an-iaca-root-certificate\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat is an \u201cIACA Root Certificate?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-4121\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-4121\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-83627\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-83627\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The Issuing Authority Certificate Authority (IACA) certificate is the root of trust used to verify that an identity document was created by a valid issuer, such as the CA Department of Motor Vehicles.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-get-cas-iaca-root-certificate\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I get CA\u2019s IACA Root Certificate?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-29678\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-29678\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-78806\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-78806\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Download <a href=\"https:\/\/trust.dmv.ca.gov\/certificates\/ca-dmv-iaca-root-ca-crt.cer?_gl=1*wqdznp*_gcl_au*MTU3MzA3OTk0LjE2OTY4Nzk2NTY.\">CA\u2019s IACA Root Certificate<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Setup and Use<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">How to Set Up a Mobile Driver\u2019s License<\/h5>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-enroll-both-my-dl-and-id-card-on-the-same-electronic-device\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I enroll both my DL and ID card on the same electronic device?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-61727\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-61727\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-80636\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-80636\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, you must choose between either your DL or ID card for an mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-if-i-am-under-18-years-old-do-i-need-to-visit-a-dmv-office-to-enroll-in-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIf I am under 18 years old, do I need to visit a DMV office to enroll in mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-77672\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-77672\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-20403\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-20403\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Yes. <a href=\"#map\">Find an office<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"not-acceptable\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-kind-of-dl-id-cards-can-be-used-to-get-an-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat kind of DL\/ID cards can be used to get an mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-49239\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-49239\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-70921\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-70921\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>All valid California DL\/ID cards may be used for mDL, except for the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Commercial Learner&#8217;s Permit<\/li>\n\n\n\n<li>Instruction Permit (Learner&#8217;s Permit)<\/li>\n\n\n\n<li>Salesperson License<\/li>\n\n\n\n<li>Temporary Driver&#8217;s License<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-does-dmv-verify-my-identity-when-i-enroll-for-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow does DMV verify my identity when I enroll for my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-22408\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-22408\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-21891\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-21891\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Once the front and back of your DL\/ID card is scanned, and a selfie is taken DMV verifies your identity by verifying your data and photo against the DMV records.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-my-mdl-is-pending-approval\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if my mDL is pending approval?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-95178\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-95178\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-16447\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-16447\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p id=\"unable\">It may take up to three business days to process your mDL. Please be on the lookout for notifications on your electronic device and the email associated with your DMV online account.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"rejected\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-my-mdl-is-rejected\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if my mDL is rejected?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-81149\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-81149\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-76492\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-76492\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>If you have a valid (not expired or suspended) driver\u2019s license or ID card and you are not a minor, you can apply for mDL again and follow the helpful tips below on card scanning and selfie\/liveness\/video capture. If you are using other digital wallets to request an mDL and get rejected, you may request an mDL via the official CA DMV Wallet for better chances of success. You may also visit&nbsp;<a href=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/#map\" target=\"_blank\" rel=\"noreferrer noopener\">designated field offices<\/a>&nbsp;to obtain your mDL.<\/p>\n\n\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> If you have received a newly designed CA DL\/ID card (revised 9\/27\/25), you may not currently be able to use it for mDL enrollment.&nbsp; DMV will let you know when you can retry with that card. However, you may visit&nbsp;a&nbsp;<a href=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/#map\" target=\"_blank\" rel=\"noreferrer noopener\">designated field office<\/a>&nbsp;to obtain your mDL.<\/span><br>Below are some tips to help with a successful mDL enrollment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure there is no wear or damage on either side of your DL\/ID card. If the card is damaged, you will need to&nbsp;<a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a>&nbsp;before enrolling.<\/li>\n\n\n\n<li>Ensure your DL\/ID card is placed on a dark flat surface with good lighting when taking the photo.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Helpful tips for Liveness\/Video check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep your phone steady at eye level.<\/li>\n\n\n\n<li>No headwear<\/li>\n\n\n\n<li>Use plain background<\/li>\n\n\n\n<li>Use indoor with consistent and ample lighting on the face<\/li>\n\n\n\n<li>No other faces in the frame<\/li>\n\n\n\n<li>No camera effects<\/li>\n\n\n\n<li>No low power or greyscale mode<\/li>\n\n\n\n<li>If you are wearing sunglasses, take them off<\/li>\n\n\n\n<li>Eyeglasses are okay, however allow time for transitional lenses to revert to a clear state.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">How to Use a Mobile Driver\u2019s License<\/h5>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-is-the-mdl-valid-in-other-states\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIs the mDL valid in other states?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-61052\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-61052\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-53618\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-53618\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This depends on the state. Keep your physical DL\/ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-use-my-mdl-when-law-enforcement-requests-my-dl-id\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I use my mDL when law enforcement requests my DL\/ID?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-88184\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-88184\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-71764\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-71764\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No. Law requires you show your physical DL\/ID to law enforcement.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-use-my-mdl-at-businesses-or-organizations-that-need-a-dl-id\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I use my mDL at businesses or organizations that need a DL\/ID?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-61491\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-61491\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-4790\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-4790\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Some locations accept mDL, but others may not be aware of the program. DMV recommends keeping your physical DL\/ID with you.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"transfer\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-does-my-mdl-automatically-transfer-if-i-get-a-new-electronic-device-or-change-electronic-devices\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tDoes my mDL automatically transfer if I get a new electronic device or change electronic devices?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-52845\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-52845\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-25969\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-25969\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>No, if the CA DMV Wallet automatically installs on your new electronic device, you will need to delete the CA DMV Wallet from your electronic device and then Download and install the CA DMV Wallet app from the App store to re-enroll.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-why-doesnt-my-mdl-display-my-address-class-endorsements-real-id-veteran-and-or-organ-donor-status\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhy doesn\u2019t my mDL display my address, class\/endorsements, REAL ID, Veteran and\/or Organ Donor status?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-28794\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-28794\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-52046\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-52046\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>The mDL is a secure way for you to control which personal identifying information you wish to share and with whom you share it. Only certain verifying entities, such as law enforcement, should request you to share information beyond your age. If you choose to share your information beyond your age, the mDL reader will display your address\/class\/endorsements\/restrictions\/REAL ID\/Federal Limits Apply\/Veteran\/Organ Donor status.<\/p>\n\n\n\n<p>You should never show a verifying party your mDL on your electronic device. Only allow a verifying party to electronically verify your information (i.e., by presenting a QR code to scan or tapping your electronic device to a touchless point-of-sale device).<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-can-i-change-the-email-address-i-used-to-register-mydmv-account-with\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow can I change the email address I used to register MyDMV account with? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-69293\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-69293\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-86337\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-86337\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Please review our <a href=\"\/portal\/customer-service\/report-an-issue-or-complaint\/dmv-technical-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technical Support &#8211; California DMV<\/a> link<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-change-the-photo-on-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I change the photo on my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-92307\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-92307\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-58642\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-58642\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your mDL utilizes the photo displayed on your most recent DL\/ID card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"using-mdl\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-can-i-use-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow can I use my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-94161\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-94161\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-43359\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-43359\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>mDL in Apple and Google Wallets:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mDL in Apple and Google Wallets can be used for identity verification at select <a href=\"https:\/\/www.tsa.gov\/digital-id\">airports<\/a>. Additional uses forthcoming.<\/li>\n<\/ul>\n\n\n\n<p>Only available via CA DMV Wallet:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your mDL in the CA DMV Wallet can be used for age and identity verification at select <a href=\"\/portal\/ca-dmv-wallet\/truage\/\">locations<\/a> and <a href=\"https:\/\/www.tsa.gov\/digital-id\">airports<\/a> as well as to log into your MyDMV account or apply for a CA Disabled Person Parking Placard. You can also use the mDL Reader in the CA DMV Wallet to verify another mDL holder\u2019s identity in real time.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"refresh\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-does-refresh-needed-mean\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat does \u201cRefresh Needed\u201d mean?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-60023\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-60023\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-20615\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-20615\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your mDL needs to be updated periodically to get the best experience. You might be asked to refresh your mDL more often to receive the most up-to-date information.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-i-do-not-refresh-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if I do not refresh my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-11287\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-11287\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-60415\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-60415\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>You will not be able to use your mDL until the refresh is completed.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-how-do-i-manually-refresh-an-mdl-in-the-ca-dmv-wallet\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tHow do I manually refresh an mDL in the CA DMV Wallet?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-50383\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-50383\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-48073\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-48073\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Follow the steps below to manually refresh your mDL in your CA DMV Wallet:<\/p>\n\n\n\n<p>1. From your mDL \u201c<strong>Home<\/strong>\u201d screen,&nbsp;select&nbsp;<strong>\u201cShare My mDL\u201d<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"295\" height=\"65\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/share_my_mDL.png\" alt=\"CA DMV Wallet Home screen's &quot;Share My mDL&quot; button, with an icon of a person's headshot on the left and a right-facing arrow on the far right.\" class=\"wp-image-280136\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/share_my_mDL.png 295w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/share_my_mDL-18x4.png 18w\" sizes=\"auto, (max-width: 295px) 100vw, 295px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>2. On the QR code screen in the lower right hand corner, select the \u201cRefresh\u201d icon (circle arrow).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"357\" height=\"121\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/refresh_icon_circle_arrow.png\" alt=\"CA DMV Wallet's refresh icon circle arrow highlighted with a red outline to indicate its location in the app interface.\" class=\"wp-image-280139\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/refresh_icon_circle_arrow.png 357w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/refresh_icon_circle_arrow-300x102.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/refresh_icon_circle_arrow-18x6.png 18w\" sizes=\"auto, (max-width: 357px) 100vw, 357px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>3. Once \u201cProcessing your request\u2026\u201d is complete, select \u201c<strong>Accept<\/strong>\u201d to add your mDL to your CA DMV Wallet.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"377\" height=\"67\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/accept_button.png\" alt=\"CA DMV Wallet's Accept button.\" class=\"wp-image-280142\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/accept_button.png 377w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/accept_button-300x53.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2025\/05\/accept_button-18x3.png 18w\" sizes=\"auto, (max-width: 377px) 100vw, 377px\" \/><\/figure>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Troubleshooting During Setup<\/h5>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-i-am-experiencing-issues-when-logging-into-my-mydmv-account\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if I am experiencing issues when logging into my MyDMV account?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-60572\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-60572\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-48029\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-48029\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>For assistance with your MyDMV account, <a href=\"\/portal\/customer-service\/report-an-issue-or-complaint\/dmv-technical-support\/\">ask for help online<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"scan\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-my-mdl-cannot-be-processed-due-to-the-quality-of-my-dl-id\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if my mDL cannot be processed due to the quality of my DL\/ID?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-5533\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-5533\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-34581\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-34581\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Make sure there is no wear or damage on either side of your DL\/ID. If the card is damaged, you will need to <a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a> before enrolling. Ensure your DL\/ID card is placed on a dark flat surface with good lighting when taking its photo.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-the-mdl-app-is-unable-to-read-the-back-of-my-california-dl-id-card\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if the mDL app is unable to read the back of my California DL\/ID card?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-33364\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-33364\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-39658\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-39658\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Make sure there is no wear or damage on either side of your DL\/ID. If the card is damaged, you will need to <a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">request a replacement<\/a> before enrolling.<\/p>\n\n\n\n<p>When taking the photo, ensure you have placed your DL\/ID card on a dark, flat surface with good lighting \u2013 but position the card to avoid any glare. All four corners of the card must show, and nothing can cover it, including your fingers. Avoid holding the card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-do-i-do-if-the-photo-i-provided-for-mdl-cannot-be-verified\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat do I do if the photo I provided for mDL cannot be verified?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-81948\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-81948\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-32022\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-32022\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your selfie did not match the photo on file with DMV. If your appearance is drastically different from your DL, you may need to <a href=\"\/portal\/driver-licenses-identification-cards\/dl-id-online-app-edl-44\/\">update your photo at a DMV office<\/a> before you enroll in mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<body><p id=\"not-acceptable\"><\/p>\n<\/body>\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-can-i-do-if-my-mdl-request-cannot-be-processed-due-to-poor-image-quality\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat can I do if my mDL request cannot be processed due to poor image quality? \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-44864\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-44864\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-78378\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-78378\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>This could be the result of a poor selfie or selfie capture issue.<\/p>\n\n\n\n<p>Tips that will help with taking a selfie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you are wearing sunglasses, take them off.<\/li>\n\n\n\n<li>Eyeglasses are okay, however allow time for transitional lenses to revert to a clear state.<\/li>\n\n\n\n<li>Take the selfie in a well-lit area, in front of a neutral or plain backdrop such as a single-color wall.<\/li>\n\n\n\n<li>Hold the phone approximately 16 inches from your face (just below arm&#8217;s length).<\/li>\n\n\n\n<li>Keep your phone steady at eye level.<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-the-information-i-provided-does-not-match-dmv-records\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if the information I provided does not match DMV records?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-53078\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-53078\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-31666\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-31666\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Double check your information was entered correctly and try again. If you have updated your details recently \u2013 like changing your name or address \u2013 you will need to <a href=\"\/portal\/driver-licenses-identification-cards\/updating-information-on-your-driver-license-or-identification-dl-id-card\/\">update your DMV record<\/a> first.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-why-wont-the-screen-move-down-so-i-can-go-to-the-next-page\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhy won&#039;t the screen move down so I can go to the next page?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-41681\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-41681\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-94003\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-94003\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>It is possible the text size or zoom settings on your electronic device may need to be adjusted to display the screens correctly. If you are not able to view the entire screen and it looks like there is additional text further down on the screen, go to your electronic devices settings and adjust the text size and\/or display zoom to the default setting.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-should-i-do-if-an-error-message-try-again-appears-when-scanning-my-face\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat should I do if an error message \u201dTry Again\u201d appears when scanning my face?      \n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-17689\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-17689\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-4544\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-4544\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Start the liveness check process over again and follow these tips to help you succeed with your liveness check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No headwear<\/li>\n\n\n\n<li>Eyeglasses are okay, however allow time for transitional lenses to revert to a clear state<\/li>\n\n\n\n<li>Use plain background<\/li>\n\n\n\n<li>Use indoors with consistent and ample lighting on the face<\/li>\n\n\n\n<li>No other faces in the frame<\/li>\n\n\n\n<li>No camera effects<\/li>\n\n\n\n<li>No low power or greyscale mode<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Troubleshooting Other Issues<\/h5>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-who-do-i-contact-if-i-need-help-with-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWho do I contact if I need help with mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-82210\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-82210\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-32439\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-32439\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p> <a href=\"\/portal\/chat-bot\/\">Ask for help online<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-can-i-get-help-with-mdl-at-a-dmv-office\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tCan I get help with mDL at a DMV office?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-63669\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-63669\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-14936\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-14936\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>These DMV offices can help you with mDL in person. <a href=\"#map\">View as map<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-dmv-columns content-columns colums-1-3-1-3-1-3\">\n<div class=\"wp-block-dmv-column col\">\n<p><strong>Northern California<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/concord\/\">Concord<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/corte-madera\/\">Corte Madera<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/daly-city\/\">Daly City<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/folsom\/\">Folsom<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/fremont\/\">Fremont<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/hayward\/\">Hayward<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/los-gatos\/\">Los Gatos<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/oakland\/\">Oakland<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/redwood-city\/\">Redwood City<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/roseville\/\">Roseville<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/san-francisco\/\">San Francisco<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-jose-driver-license-processing-center-dl-only\/\">San Jose DLPC<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-mateo\/\">San Mateo<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/sacramento-south\/\">South Sacramento<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-columns content-columns colums-1-3-1-3-1-3\">\n<div class=\"wp-block-dmv-column col\">\n<p><strong>Central California<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/clovis\/\">Clovis<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-columns content-columns colums-1-3-1-3-1-3\">\n<div class=\"wp-block-dmv-column col\">\n<p><strong>Southern California<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/bellflower\/\">Bellflower<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/chula-vista\/\">Chula Vista<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/culver-city\/\">Culver City<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/el-cajon\/\">El Cajon<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/fullerton\/\">Fullerton<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/glendale\/\">Glendale<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/hawthorne\/\">Hawthorne<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/hollywood\/\">Hollywood Cole<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/los-angeles\/\">LA Hope St.<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/lancaster\/\">Lancaster<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/long-beach\/\">Long Beach<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/norco\/\">Norco<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/oceanside\/\">Oceanside<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/pasadena\/\">Pasadena<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/pomona\/\">Pomona<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/poway\/\">Poway<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/rancho-cucamonga\/\">Rancho Cucamonga<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-clemente\/\">San Clemente<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-diego-clairemont\/\">San Diego Clairemont<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-diego\/\">San Diego Normal St.<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/san-marcos\/\">San Marcos Rancho<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/santa-ana\/\">Santa Ana<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-column col\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/portal\/field-office\/santa-monica\/\">Santa Monica<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/simi-valley\/\">Simi Valley<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/temecula\/\">Temecula<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/thousand-oaks\/\">Thousand Oaks<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/torrance\/\">Torrance<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/van-nuys\/\">Van Nuys<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/west-covina\/\">West Covina<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/westminster\/\">Westminster<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/whittier\/\">Whittier<\/a><\/li>\n\n\n\n<li><a href=\"\/portal\/field-office\/winnetka\/\">Winnetka<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Lost, expired, and suspended DMV card<\/h5>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-i-lost-my-dl-id\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if I lost my DL\/ID?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-84450\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-84450\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-40431\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-40431\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>A replacement card will be required to enroll in mDL. If you are already enrolled, your mDL will remain on your electronic device and you can continue to use it, however, you must still <a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">apply for a replacement DL\/ID<\/a> and continue to carry your physical DL\/ID card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-i-lose-my-dl-id-card-and-i-already-have-an-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if I lose my DL\/ID card and I already have an mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-73054\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-73054\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-18119\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-18119\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Your mDL will remain on your electronic device and you can continue to use it. <a href=\"\/portal\/driver-licenses-identification-cards\/replace-your-driver-license-or-identification-dl-id-card\/\">Apply for a replacement DL\/ID<\/a>.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-my-dl-id-is-expired\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if my DL\/ID is expired?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-77377\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-77377\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-15099\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-15099\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>An unexpired physical card is required. If your card is expired, <a href=\"\/portal\/driver-licenses-identification-cards\/driver-license-id-card-online-renewal\/\">renew it online<\/a> and then enroll in mDL once you receive your new card.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-my-dl-id-expires-when-i-have-an-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if my DL\/ID expires when I have an mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-4050\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-4050\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-75755\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-75755\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p><a href=\"\/portal\/driver-licenses-identification-cards\/driver-license-id-card-online-renewal\/\">Renew your DL\/ID<\/a>. When you receive your new card, re-enroll in mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-my-license-is-suspended\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if my license is suspended?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-65786\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-65786\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-61518\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-61518\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p><a href=\"\/portal\/driver-licenses-identification-cards\/dl-id-online-app-edl-44\/\">Apply for a California ID card<\/a>. Once you receive the physical card, enroll in mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-what-if-my-license-is-suspended-when-i-already-have-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tWhat if my license is suspended when I already have mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-28678\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-28678\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-5090\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-5090\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p><a href=\"\/portal\/driver-licenses-identification-cards\/dl-id-online-app-edl-44\/\">Apply for a California ID card<\/a>. Once you receive the physical card, re-enroll in mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"accordion-block js-accordion-block\" id=\"acc-if-i-renew-my-dl-id-card-prior-to-it-expiring-will-my-new-expiration-date-automatically-update-to-my-mdl\">\n\t<button class=\"accordion-block__header\" type=\"button\">\n\t\tIf I renew my DL\/ID card prior to it expiring, will my new expiration date automatically update to my mDL?\n\t\t<span class=\"accordion-block__icon\">\n\t\t\t\n\t<svg class=\"icon icon-plus\" height=\"14\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-expand-accordion-plus-11188\" role=\"img\">\n\t\t<title id=\"title-expand-accordion-plus-11188\">Expand Accordion Plus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-plus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t\t\n\t<svg class=\"icon icon-minus\" height=\"2\" width=\"14\" aria-hidden=\"false\" aria-labelledby=\"title-collapse-accordion-minus-50441\" role=\"img\">\n\t\t<title id=\"title-collapse-accordion-minus-50441\">Collapse Accordion Minus<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/dist\/svg\/svg-sprite.svg?ver=1776199661#icon-minus\"><\/use>\n\t\t\t<\/svg>\n\n\t\t\t<\/span>\n\t<\/button>\n\t<div class=\"accordion-block__content\">\n\t\t\n\n<p>Yes, changes to your driver\u2019s license record will be updated to your mDL.&nbsp;You will receive a notification asking you to refresh your mDL.&nbsp;Follow the prompts to update your mDL.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"map\">Other Ways to Get Help<\/h2>\n\n\n\n<p>Some DMV offices can help you with mDL in person. Please see the map below. <span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> Not all offices currently support mDL.<\/span><\/p>\n\n\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<?xml encoding=\"utf-8\" ?><html><head><script type=\"module\" src=\"https:\/\/analytics.dmv.ca.gov\/javascripts\/api\/tableau.embedding.3.latest.min.js\"><\/script>\n\n<tableau-viz id=\"tableau-viz\" src=\"https:\/\/analytics.dmv.ca.gov\/t\/TableauProduction01\/views\/DMVOffices-FormDLUse\/Dashboard1\" width=\"100%\" height=\"410\" hide-tabs toolbar=\"bottom\"><\/tableau-viz>\n<\/head><\/html>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need help? Ask the mDL Assistant Give feedback on the mDL mDL in Apple Wallet mDL in Google Wallet mDL in Samsung Wallet &#8211; BETA mDL in CA DMV Wallet General Topics on mDL Privacy, Safety, and Security Setup and Use How to Set Up a Mobile Driver\u2019s License How to Use a Mobile Driver\u2019s [&hellip;]<\/p>\n","protected":false},"author":2527,"featured_media":0,"parent":195444,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"#F5FBFB","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[],"tags":[],"dmv_task":[10],"dmv_functional_page_type":[69],"dmv_content_type":[],"class_list":["post-200162","page","type-page","status-publish","hentry","dmv_task-licensing","dmv_functional_page_type-instructional"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>mDL Q&amp;A - California DMV<\/title>\n<meta name=\"description\" content=\"Get answers to Frequently Asked Questions (FAQs) about the CA DMV Wallet, where and how to use the mDL, privacy and security, and troubleshooting tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"mDL Q&amp;A - California DMV\" \/>\n<meta property=\"og:description\" content=\"Get answers to Frequently Asked Questions (FAQs) about the CA DMV Wallet, where and how to use the mDL, privacy and security, and troubleshooting tips.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dmv.ca.gov\/portal\/ca-dmv-wallet\/mdl-faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"California DMV\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CADMV\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T21:45:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2024\/03\/MyDMV_Wallet_Mobile_Home.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ca_dmv\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"37 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/\",\"url\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/\",\"name\":\"mDL Q&amp;A - California DMV\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/uploads\\\/2024\\\/03\\\/MyDMV_Wallet_Mobile_Home.png\",\"datePublished\":\"2023-06-26T17:48:36+00:00\",\"dateModified\":\"2026-03-26T21:45:10+00:00\",\"description\":\"Get answers to Frequently Asked Questions (FAQs) about the CA DMV Wallet, where and how to use the mDL, privacy and security, and troubleshooting tips.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/uploads\\\/2024\\\/03\\\/MyDMV_Wallet_Mobile_Home.png\",\"contentUrl\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/uploads\\\/2024\\\/03\\\/MyDMV_Wallet_Mobile_Home.png\",\"width\":235,\"height\":493},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dmv.ca.gov\\\/portal\\\/ca-dmv-wallet\\\/mdl-faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CA DMV Wallet &#038; 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