{"id":7009,"date":"2020-04-03T10:12:11","date_gmt":"2020-04-03T17:12:11","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=7009"},"modified":"2021-01-11T17:01:01","modified_gmt":"2021-01-12T01:01:01","slug":"customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2016-2017","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2016-2017\/","title":{"rendered":"Customers Eligible To Renew Their License Via Alternative Services Fiscal Year 2016-2017"},"content":{"rendered":"\n
\n
\n

Over 3.3 million customers renewed their driver license in FY 2016-2017. Of those customers, over 1.95 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.<\/p>\n<\/div>\n\n\n\n

\n
\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n
Service Delivery Type<\/th>July-September 2016<\/th>October-December 2016<\/th>January-March 2017<\/th>April-June 2017<\/th>Total Customers<\/th><\/tr><\/thead>
Service Delivery Type<\/span>Mail<\/td>July-September 2016<\/span>138,609<\/td>October-December 2016<\/span>125,178<\/td>January-March 2017<\/span>127,366<\/td>April-June 2017<\/span>200,324<\/td>Total Customers<\/span>591,477<\/td><\/tr>
Service Delivery Type<\/span>Internet<\/td>July-September 2016<\/span>148,101<\/td>October-December 2016<\/span>175,975<\/td>January-March 2017<\/span>200,415<\/td>April-June 2017<\/span>249,486<\/td>Total Customers<\/span>773,977<\/td><\/tr>
Service Delivery Type<\/span>Field Office<\/td>July-September 2016<\/span>205,429<\/td>October-December 2016<\/span>123,268<\/td>January-March 2017<\/span>126,461<\/td>April-June 2017<\/span>134,673<\/td>Total Customers<\/span>589,831<\/td><\/tr>
Service Delivery Type<\/span>Total<\/td>July-September 2016<\/span>492,139<\/strong><\/td>October-December 2016<\/span>424,421<\/strong><\/td>January-March 2017<\/span>454,242<\/strong><\/td>April-June 2017<\/span>584,483<\/td>Total Customers<\/span>1,955,285
<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n
<\/div>\n\n\n\n
\"This<\/figure><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Service Delivery Type July-September 2016 October-December 2016 January-March 2017 April-June 2017 Total Customers Service Delivery TypeMail July-September 2016138,609 October-December 2016125,178 January-March 2017127,366 April-June 2017200,324 Total Customers591,477 Service Delivery TypeInternet July-September 2016148,101 October-December 2016175,975 January-March 2017200,415 April-June 2017249,486 Total Customers773,977 Service Delivery TypeField Office July-September 2016205,429 October-December 2016123,268 January-March 2017126,461 April-June 2017134,673 Total Customers589,831 Service Delivery […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[622],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7009","page","type-page","status-publish","hentry","category-customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2016-2017","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"\nCustomers Eligible To Renew Their License Via Alternative Services Fiscal Year 2016-2017 - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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