{"id":7072,"date":"2020-04-03T10:27:41","date_gmt":"2020-04-03T17:27:41","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/?page_id=7072"},"modified":"2020-06-05T07:43:14","modified_gmt":"2020-06-05T14:43:14","slug":"customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2012-2013","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2012-2013\/","title":{"rendered":"Customers Eligible to Renew Their License Via Alternative Services Fiscal Year 2012-2013"},"content":{"rendered":"\n
\n
\n

Over 4.7 million customers renewed their driver license in FY 2012-2013. Of those customers, over 2.7 million were eligible to renew via an alternative service channel. The chart below provides a breakdown of the method used by these eligible customers to renew their driver license. Field Office totals reflect those customers who chose to renew their driver license in a field office, even though they were eligible to renew using an alternative service channel.<\/p>\n<\/div>\n\n\n\n

\n
\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n
Service Delivery Type<\/th>July-September 2012<\/th>October-December 2012<\/th>January-March 2013<\/th>April-June 2013<\/th>Total Customers<\/th><\/tr><\/thead>
Service Delivery Type<\/span>Mail<\/td>July-September 2012<\/span>318,035<\/td>October-December 2012<\/span>272,060<\/td>January-March 2013<\/span>337,142<\/td>April-June 2013<\/span>312,169<\/td>Total Customers<\/span>1,239,406<\/td><\/tr>
Service Delivery Type<\/span>Internet<\/td>July-September 2012<\/span>189,963<\/td>October-December 2012<\/span>180,095<\/td>January-March 2013<\/span>207,754<\/td>April-June 2013<\/span>208,143<\/td>Total Customers<\/span>785,955<\/td><\/tr>
Service Delivery Type<\/span>Field Office<\/td>July-September 2012<\/span>161,039<\/td>October-December 2012<\/span>148,626<\/td>January-March 2013<\/span>155,925<\/td>April-June 2013<\/span>157,095<\/td>Total Customers<\/span>622,685<\/td><\/tr>
Service Delivery Type<\/span>Phone<\/td>July-September 2012<\/span>17,999<\/td>October-December 2012<\/span>14,278<\/td>January-March 2013<\/span>17,498<\/td>April-June 2013<\/span>18,371<\/td>Total Customers<\/span>68,146<\/td><\/tr>
Service Delivery Type<\/span>Total<\/td>July-September 2012<\/span>687,036<\/strong><\/td>October-December 2012<\/span>615,059<\/strong><\/td>January-March 2013<\/span>718,319<\/strong><\/td>April-June 2013<\/span>695,778<\/td>Total Customers<\/span>2,716,192<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n
<\/div>\n\n\n\n
\"Customers<\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"

Service Delivery Type July-September 2012 October-December 2012 January-March 2013 April-June 2013 Total Customers Service Delivery TypeMail July-September 2012318,035 October-December 2012272,060 January-March 2013337,142 April-June 2013312,169 Total Customers1,239,406 Service Delivery TypeInternet July-September 2012189,963 October-December 2012180,095 January-March 2013207,754 April-June 2013208,143 Total Customers785,955 Service Delivery TypeField Office July-September 2012161,039 October-December 2012148,626 January-March 2013155,925 April-June 2013157,095 Total Customers622,685 Service Delivery […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[709],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7072","page","type-page","status-publish","hentry","category-customers-eligible-to-renew-their-license-via-alternative-services-fiscal-year-2012-2013","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"\nCustomers Eligible to Renew Their License Via Alternative Services Fiscal Year 2012-2013 - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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