{"id":7090,"date":"2020-04-03T10:40:05","date_gmt":"2020-04-03T17:40:05","guid":{"rendered":""},"modified":"2020-09-02T12:33:14","modified_gmt":"2020-09-02T19:33:14","slug":"vehicle-registration-renewal-customers-served-fiscal-year-2019-2020","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/vehicle-registration-renewal-customers-served-fiscal-year-2019-2020\/","title":{"rendered":"Vehicle Registration Renewal Customers Served Fiscal Year 2019-2020"},"content":{"rendered":"
Service Delivery Type<\/th>July-September 2019<\/th>October-December 2019<\/th>January-March 2020<\/th>April-June 2020<\/th>Total Customers<\/th><\/tr><\/thead>
Service Delivery Type<\/span>Mail<\/td>July-September 2019<\/span>1,820,047<\/td>October-December 2019<\/span>1,723,232
<\/td>		January-March 2020<\/span>1,766,378
<\/td>		April-June 2020<\/span>1,514,772
<\/td>		Total Customers<\/span>6,824,429<\/td><\/tr>
Service Delivery Type<\/span>Internet<\/td>July-September 2019<\/span>2,637,705<\/td>October-December 2019<\/span>2,127,925
<\/td>		January-March 2020<\/span>2,526,440
<\/td>		April-June 2020<\/span>3,636,593
<\/td>		Total Customers<\/span>10,928,663<\/td><\/tr>
Service Delivery Type<\/span>Field Office<\/td>July-September 2019<\/span>1,056,380<\/td>October-December 2019<\/span>1,065,231
<\/td>		January-March 2020<\/span>996,442<\/td>April-June 2020<\/span>729,289
<\/td>		Total Customers<\/span>3,847,342<\/td><\/tr>
Service Delivery Type<\/span>Auto Club<\/td>July-September 2019<\/span>973,295<\/td>October-December 2019<\/span>890,654
<\/td>		January-March 2020<\/span>868,519
<\/td>		April-June 2020<\/span>428,592
<\/td>		Total Customers<\/span>3,161,060<\/td><\/tr>
Service Delivery Type<\/span>Business Partner<\/td>July-September 2019<\/span>630,790<\/td>October-December 2019<\/span>579,536
<\/td>		January-March 2020<\/span>698,934
<\/td>		April-June 2020<\/span>861,648
<\/td>		Total Customers<\/span>2,770,908<\/td><\/tr>
Service Delivery Type<\/span>Self-Service Terminal<\/td>July-September 2019<\/span>556,081<\/td>October-December 2019<\/span>518,505
<\/td>		January-March 2020<\/span>620,515
<\/td>		April-June 2020<\/span>605,256
<\/td>		Total Customers<\/span>2,300,357<\/td><\/tr>
Service Delivery Type<\/span>Phone (IVR)<\/td>July-September 2019<\/span>80,311<\/td>October-December 2019<\/span>72,645
<\/td>		January-March 2020<\/span>82,177
<\/td>		April-June 2020<\/span>93,544
<\/td>		Total Customers<\/span>328,677<\/td><\/tr>
Service Delivery Type<\/span>Total<\/td>July-September 2019<\/span>7,754,609<\/td>October-December 2019<\/span>6,977,728<\/td>January-March 2020<\/span>7,559,405<\/td>April-June 2020<\/span>7,869,694
<\/td>		Total Customers<\/span>30,161,436<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n
<\/div>\n\n\n\n
\"Total<\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"

Service Delivery Type July-September 2019 October-December 2019 January-March 2020 April-June 2020 Total Customers Service Delivery TypeMail July-September 20191,820,047 October-December 20191,723,232 January-March 20201,766,378 April-June 20201,514,772 Total Customers6,824,429 Service Delivery TypeInternet July-September 20192,637,705 October-December 20192,127,925 January-March 20202,526,440 April-June 20203,636,593 Total Customers10,928,663 Service Delivery TypeField Office July-September 20191,056,380 October-December 20191,065,231 January-March 2020996,442 April-June 2020729,289 Total Customers3,847,342 Service Delivery […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[820],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7090","page","type-page","status-publish","hentry","category-vehicle-registration-renewal-customers-served-fiscal-year-2019-2020","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"\nVehicle Registration Renewal Customers Served Fiscal Year 2019-2020 - California DMV<\/title>\n<meta name=\"description\" content=\"Service Delivery TypeJuly-September 2019October-December 2019January-March 2020April-June 2020Total 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