{"id":7102,"date":"2020-04-03T10:45:46","date_gmt":"2020-04-03T17:45:46","guid":{"rendered":""},"modified":"2022-03-28T12:08:27","modified_gmt":"2022-03-28T19:08:27","slug":"vehicle-registration-renewal-customers-served-fiscal-year-2018-2019","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/vehicle-registration-renewal-customers-served-fiscal-year-2018-2019\/","title":{"rendered":"Vehicle Registration Renewal Customers Served Fiscal Year 2018-2019"},"content":{"rendered":"<body><figure class=\"wp-block-table\" tabindex=\"0\" role=\"region\"><table class=\"has-fixed-layout\"><thead><tr><th>Service Delivery Type<\/th><th>July-September 2018<\/th><th>October-December 2018<\/th><th>January-March 2019<\/th><th>April-June 2019<\/th><th>Total Customers<\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Mail<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>1,902,510<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>1,706,209<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>1,934,090<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>1,824,726<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>7,367,535<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Internet<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>2,506,935<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>2,353,831<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>2,611,392<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>2,745,194<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>10,217,352<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Field Office<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>960,243<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>998,267<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>1,084,116<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>1,103,605<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>4,146,231<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Auto Club<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>979,300<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>864,365<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>954,365<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>980,566<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>3,778,596<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Business Partner<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>630,053<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>563,191<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>663,958<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>691,801<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>2,549,003<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Self-Service Terminal<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>467,257<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>415,159<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>492,850<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>533,897<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>1,909,163<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Phone (IVR)<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>78,099<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>66,678<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>80,106<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>80,328<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>305,211<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Total<\/td><td><span class=\"mobile-title\">July-September 2018<\/span>7,524,397<br><\/td><td><span class=\"mobile-title\">October-December 2018<\/span>6,967,700<br><\/td><td><span class=\"mobile-title\">January-March 2019<\/span>7,820,877<br><\/td><td><span class=\"mobile-title\">April-June 2019<\/span>7,960,117<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>30,273,091<br><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"674\" height=\"472\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vrrenewalsq4.png\" alt=\"2018-2019 Vehicle registration renewal transactions table.\" class=\"wp-image-53758\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vrrenewalsq4.png 674w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vrrenewalsq4-300x210.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vrrenewalsq4-404x283.png 404w\" sizes=\"auto, (max-width: 674px) 100vw, 674px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service Delivery Type July-September 2018 October-December 2018 January-March 2019 April-June 2019 Total Customers Service Delivery TypeMail July-September 20181,902,510 October-December 20181,706,209 January-March 20191,934,090 April-June 20191,824,726 Total Customers7,367,535 Service Delivery TypeInternet July-September 20182,506,935 October-December 20182,353,831 January-March 20192,611,392 April-June 20192,745,194 Total Customers10,217,352 Service Delivery TypeField Office July-September 2018960,243 October-December 2018998,267 January-March 20191,084,116 April-June 20191,103,605 Total Customers4,146,231 Service Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[823],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7102","page","type-page","status-publish","hentry","category-vehicle-registration-renewal-customers-served-fiscal-year-2018-2019","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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