{"id":7126,"date":"2020-04-03T12:36:13","date_gmt":"2020-04-03T19:36:13","guid":{"rendered":""},"modified":"2020-06-05T07:46:35","modified_gmt":"2020-06-05T14:46:35","slug":"vehicle-registration-renewal-customers-served-fiscal-year-2016-2017","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/vehicle-registration-renewal-customers-served-fiscal-year-2016-2017\/","title":{"rendered":"Vehicle Registration Renewal Customers Served Fiscal Year 2016-2017"},"content":{"rendered":"<body><figure class=\"wp-block-table\" tabindex=\"0\" role=\"region\"><table class=\"has-fixed-layout\"><thead><tr><th>Service Delivery Type<\/th><th>July-September 2016<\/th><th>October-December 2016<\/th><th>January-March 2017<\/th><th>April-June 2017<\/th><th>Total Customers<\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Mail<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>2,245,823<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>2,070,828<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>2,313,324<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>2,340,938<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>8,970,913<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Internet<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>2,326,645<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>2,000,875<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>2,344,032<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>2,401,056<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>9,075,608<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Field Office<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>1,283,165<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>1,177,030<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>1,266,626<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>1,247,405<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>4,974,226<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Auto Club<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>897,868<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>726,514<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>887,850<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>921,339<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>3,433,571<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Business Partner<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>478,423<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>451,254<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>552,964<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>575,089<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>2,057,730<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Self-Service Terminal<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>320,827<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>287,012<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>350,019<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>373,468<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>1,331,326<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Phone (IVR)<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>79,607<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>61,173<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>72,727<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>69,690<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>283,197<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Total<\/td><td><span class=\"mobile-title\">July-September 2016<\/span>7,632,358<br><\/td><td><span class=\"mobile-title\">October-December 2016<\/span>6,774,686<br><\/td><td><span class=\"mobile-title\">January-March 2017<\/span>7,787,542<br><\/td><td><span class=\"mobile-title\">April-June 2017<\/span>7,928,985<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>30,123,571<br><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"707\" height=\"486\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vr_2016_2017.jpg\" alt=\"Vehicle registration renewal customers served fiscal year 2016-2017 chart.\" class=\"wp-image-53770\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vr_2016_2017.jpg 707w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vr_2016_2017-300x206.jpg 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/vr_2016_2017-412x283.jpg 412w\" sizes=\"auto, (max-width: 707px) 100vw, 707px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service Delivery Type July-September 2016 October-December 2016 January-March 2017 April-June 2017 Total Customers Service Delivery TypeMail July-September 20162,245,823 October-December 20162,070,828 January-March 20172,313,324 April-June 20172,340,938 Total Customers8,970,913 Service Delivery TypeInternet July-September 20162,326,645 October-December 20162,000,875 January-March 20172,344,032 April-June 20172,401,056 Total Customers9,075,608 Service Delivery TypeField Office July-September 20161,283,165 October-December 20161,177,030 January-March 20171,266,626 April-June 20171,247,405 Total Customers4,974,226 Service Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[829],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7126","page","type-page","status-publish","hentry","category-vehicle-registration-renewal-customers-served-fiscal-year-2016-2017","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO 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