{"id":7183,"date":"2020-04-06T06:44:21","date_gmt":"2020-04-06T13:44:21","guid":{"rendered":""},"modified":"2022-03-28T12:03:50","modified_gmt":"2022-03-28T19:03:50","slug":"vehicle-registration-renewal-customers-served-fiscal-year-2015-2016","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/vehicle-registration-renewal-customers-served-fiscal-year-2015-2016\/","title":{"rendered":"Vehicle Registration Renewal Customers Served Fiscal Year 2015-2016"},"content":{"rendered":"<body><figure class=\"wp-block-table\" tabindex=\"0\" role=\"region\"><table class=\"has-fixed-layout\"><thead><tr><th>Service Delivery Type<\/th><th>July-September 2015<\/th><th>October-December 2015<\/th><th>January-March 2016<\/th><th>April-June 2016<\/th><th>Total Customers<\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Mail<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>2,214,623<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>1,917,161<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>2,070,816<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>2,394,222<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>8,596,822<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Internet<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>2,130,749<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>1,888,386<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>2,112,813<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>2,357,644<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>8,489,592<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Field Office<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>1,291,049<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>1,238,509<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>1,301,530<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>1,345,611<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>5,176,699<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Auto Club<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>852,513<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>760,714<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>838,574<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>891,069<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>3,342,870<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Business Partner<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>408,815<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>383,272<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>480,525<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>501,953<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>1,774,565<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Self-Service Terminal<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>288,524<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>251,276<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>291,184<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>315,993<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>1,146,977<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Phone (IVR)<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>67,394<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>53,309<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>49,707<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>88,949<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>259,359<br><\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Total<\/td><td><span class=\"mobile-title\">July-September 2015<\/span>7,253,667<br><\/td><td><span class=\"mobile-title\">October-December 2015<\/span>6,492,927<br><\/td><td><span class=\"mobile-title\">January-March 2016<\/span>7,145,149<br><\/td><td><span class=\"mobile-title\">April-June 2016<\/span>7,895,441<br><\/td><td><span class=\"mobile-title\">Total Customers<\/span>28,786,884<br><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"398\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/VRgraph.jpg\" alt=\"2015-2016 Vehicle registration renewal transactions service delivery table\" class=\"wp-image-53662\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/VRgraph.jpg 594w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/VRgraph-300x201.jpg 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2020\/06\/VRgraph-422x283.jpg 422w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service Delivery Type July-September 2015 October-December 2015 January-March 2016 April-June 2016 Total Customers Service Delivery TypeMail July-September 20152,214,623 October-December 20151,917,161 January-March 20162,070,816 April-June 20162,394,222 Total Customers8,596,822 Service Delivery TypeInternet July-September 20152,130,749 October-December 20151,888,386 January-March 20162,112,813 April-June 20162,357,644 Total Customers8,489,592 Service Delivery TypeField Office July-September 20151,291,049 October-December 20151,238,509 January-March 20161,301,530 April-June 20161,345,611 Total Customers5,176,699 Service Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[1099],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-7183","page","type-page","status-publish","hentry","category-vehicle-registration-renewal-customers-served-fiscal-year-2015-2016","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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