{"id":88882,"date":"2021-01-11T16:51:36","date_gmt":"2021-01-12T00:51:36","guid":{"rendered":""},"modified":"2022-03-29T15:09:53","modified_gmt":"2022-03-29T22:09:53","slug":"vehicle-registration-renewal-customers-served-fiscal-year-2020-2021","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/dmv-research-reports\/department-of-motor-vehicles-dmv-performance-reports\/vehicle-registration-renewal-customers-served-fiscal-year-2020-2021\/","title":{"rendered":"Vehicle Registration Renewal Customers Served Fiscal Year 2020-2021"},"content":{"rendered":"<body><figure class=\"wp-block-table\" tabindex=\"0\" role=\"region\"><table class=\"has-fixed-layout\"><thead><tr><th><strong><span class=\"has-inline-color has-white-color\">Service Delivery Type<\/span><\/strong><\/th><th><strong><span class=\"has-inline-color has-white-color\">July-September 2020<\/span><\/strong><\/th><th><strong><span class=\"has-inline-color has-white-color\">October-December 2020<\/span><\/strong><\/th><th><strong><span class=\"has-inline-color has-white-color\">January-March 2021<\/span><\/strong><\/th><th><strong><span class=\"has-inline-color has-white-color\">April-June 2021<\/span><\/strong><\/th><th><strong><span class=\"has-inline-color has-white-color\">Total Customers<\/span><\/strong><\/th><\/tr><\/thead><tbody><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Mail<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>585,294<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>636,112<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>1,624,959<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>1,573,906<\/td><td><span class=\"mobile-title\">Total Customers<\/span>6,768,571<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Internet<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>3,175,900<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>2,741,457<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>3,154,831<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>3,115,262<\/td><td><span class=\"mobile-title\">Total Customers<\/span>12,187,450<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Field Office<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>1,896,389<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>1,673,317<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>676,732<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>675,300<\/td><td><span class=\"mobile-title\">Total Customers<\/span>2,573,438<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Auto Club<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>820,204<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>791,871<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>820,441<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>855,872<\/td><td><span class=\"mobile-title\">Total Customers<\/span>3,288,388<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Business Partner<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>890,346<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>753,803<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>853,971<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>809,547<\/td><td><span class=\"mobile-title\">Total Customers<\/span>3,307,667<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Self-Service Terminal<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>625,096<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>595,181<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>706,358<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>733,326<\/td><td><span class=\"mobile-title\">Total Customers<\/span>2,659,961<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Phone (IVR)<\/td><td><span class=\"mobile-title\">July-September 2020<\/span>67,748<\/td><td><span class=\"mobile-title\">October-December 2020<\/span>49,755<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>55,094<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>50,977<\/td><td><span class=\"mobile-title\">Total Customers<\/span>223,574<\/td><\/tr><tr><td><span class=\"mobile-title\">Service Delivery Type<\/span>Total<\/td><td><span class=\"mobile-title\">July-September 2020<\/span><strong>8,060,977<\/strong><\/td><td><span class=\"mobile-title\">October-December 2020<\/span>7,241,496<\/td><td><span class=\"mobile-title\">January-March 2021<\/span>7,892,386<\/td><td><span class=\"mobile-title\">April-June 2021<\/span>7,817,190<\/td><td><span class=\"mobile-title\">Total Customers<\/span><strong>31,009,049<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/body>\n\n\n<div class=\"wp-block-dmv-spacer-block spacer-box\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"711\" height=\"554\" src=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/VR_Renewal_Customers_Served-1.png\" alt=\"2020 - 2021 vehicle registration renewal customers served\" class=\"wp-image-118153\" srcset=\"https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/VR_Renewal_Customers_Served-1.png 711w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/VR_Renewal_Customers_Served-1-300x234.png 300w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/VR_Renewal_Customers_Served-1-15x12.png 15w, https:\/\/www.dmv.ca.gov\/portal\/uploads\/2021\/10\/VR_Renewal_Customers_Served-1-363x283.png 363w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Service Delivery Type July-September 2020 October-December 2020 January-March 2021 April-June 2021 Total Customers Service Delivery TypeMail July-September 2020585,294 October-December 2020636,112 January-March 20211,624,959 April-June 20211,573,906 Total Customers6,768,571 Service Delivery TypeInternet July-September 20203,175,900 October-December 20202,741,457 January-March 20213,154,831 April-June 20213,115,262 Total Customers12,187,450 Service Delivery TypeField Office July-September 20201,896,389 October-December 20201,673,317 January-March 2021676,732 April-June 2021675,300 Total Customers2,573,438 Service Delivery [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":1678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"footnotes":""},"categories":[],"tags":[],"dmv_task":[11],"dmv_functional_page_type":[64],"dmv_content_type":[],"class_list":["post-88882","page","type-page","status-publish","hentry","dmv_task-educational","dmv_functional_page_type-informational"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vehicle Registration Renewal Customers Served Fiscal Year 2020-2021 - California DMV<\/title>\n<meta name=\"description\" content=\"Service Delivery TypeJuly-September 2020October-December 2020January-March 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