Fontana DMV Office Closed for Four Week Renovation

DMV Media Relations
2415 First Avenue, Sacramento, CA 95818
Tel: (916) 657-6437
Fax: (916) 657-8262

January 27, 2006

Sacramento—The Fontana office of the California Department of Motor Vehicles located at 16499 Merrill Avenue will be closed for four weeks beginning Monday, February 6, 2006, for renovations including painting the interior, putting down new flooring and installing modular furniture. The easiest way to accommodate the modernization project is to close the office completely for the duration of the project. The Fontana office is scheduled to reopen for business on March 6, 2006, at 8:00 a.m.

DMV officials say the 31-year old office has not undergone any kind of major renovation work since it opened in 1975. The Fontana facility is one of several offices slated for maintenance, repairs and/or renovation work during 2006. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure repairs or for equipment installation. 

The Fontana office employs 26 full-time and 19 part-time employees who handle over 250,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the closure.

During the closure, Fontana DMV customers will be directed to neighboring offices in:

  • San Bernardino, 1310 N. Waterman Avenue, 16 miles away
  • Redlands, 1659 West Lugonia Avenue, 15 miles away, and
  • Rancho Cucamonga, 8678 Archibald Avenue, 12 miles away

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times!

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card.

The DMV Website may be accessed at Personalized license plates, boat registration, scheduling for DMV appointments, refund requests and checking on driving school licensing can also be handled electronically.

But if a face-to-face transaction is necessary, appointments are always encouraged---either by using our new voice-activated phone system at 1-800-921-1117 or the Internet. Customers can use the new phone system to renew and pay for their vehicle registrations as well. Both the Internet and interactive phone options are available 24 hours a day, 7 days a week.