Fullerton Field Office To Reopen After Extensive Nine Month Renovation

DMV Media Relations
2415 First Avenue, Sacramento, CA 95818

Tel: (916) 657-6437
Fax: (916) 657-8262

February 8, 2006

Sacramento - Just in time for Valentine’s Day, the Department of Motor Vehicles’ Fullerton office will reopen for business February 14, after a nine-month makeover that will give the building a new lease on life for decades to come.

Leaky pipes, stained ceilings, clogged drains and asbestos plaster have been removed and replaced inside the 32-year old building at 900 West Valencia Street. New lighting, flooring and ceilings have been installed to create a brighter interior that incorporates more energy efficiency. Worn-out interior furniture has also been updated, creating improved access for disabled customers.

“This is yet another step toward fulfilling Gov. Schwarzenegger’s vision of a 21st century customer-oriented government,” said DMV Chief Deputy Director Ken Miyao. “This investment will pay off for years to come for both DMV and the community.”

Although the office was closed to the public during the renovations, DMV employees continued to provide driver license services to customers by operating out of a temporary office in the parking lot. Customers with other business were referred to nearby offices in Whittier, Bellflower and Westminster, among others.

“This reopening is really great news for the people of Fullerton and all of southern California,” said Miyao. “We know how important our offices are to the well-being of a community, and we understand the inconvenience involved when we have to close one of them down. Getting this facility up and running again will make a big difference to thousands of people. We’re glad to be back in business.”

In addition to the building improvements, Fullerton will also become one of 134 offices statewide outfitted with the DMV-Q system, which electronically manages the flow of customers and eliminates lines in favor of comfortable seating. Customers will also be able to use ATM/debit cards to complete transactions in the office. The total price tag for the project was $1.6 million.

The improvements in the Fullerton office are part of a long list of high-tech customer service innovations at DMV that empower Californians. Now customers can go online to make DMV appointments, calculate fees, renew their licenses and vehicle registrations, and order special interest license plates, among many other services.

More information about the Fullerton office and other DMV services can be found at our
Web site: www.dmv.ca.gov.