San Mateo DMV Office to Close for Three Week Renovation
DMV Media Relations
2415 First Avenue, Sacramento, CA 95818
Contact: Bob Martinez, Steve Haskins, Armando Botello, Mike Miller
Sacramento—The San Mateo office of the California Department of Motor Vehicles located at 425 North Amphlett Blvd. will be closed for three weeks as of noon on Thursday, May 18, 2006, for renovations including updating public restroom facilities, painting, installing new flooring and putting in modular furniture. The easiest way to accommodate the modernization project is to close the office completely for the duration of the project. The San Mateo office is scheduled to reopen for business on Monday, June 12, 2006 at 8:00 a.m.
DMV officials say the 33-year old office has not had any sort of major construction since it opened in 1973. The San Mateo facility is one of several offices slated for maintenance, repairs and/or renovation work during 2006. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure repairs or for equipment installation.
The San Mateo office employs 23 full-time and 11 part-time employees who handle almost 145,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the closure.
During the closure, San Mateo DMV customers will be directed to neighboring offices in:
- Redwood City, 300 Brewster Avenue--8 miles away;
- Daly City, 1500 Sullivan Avenue--3 miles away and
Santa Clara, 3665 Flora Vista Avenue--26 miles away.
In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times!
For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.
The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card.
The DMV Website may be accessed at www.dmv.ca.gov. Personalized license plates, boat registration, scheduling for DMV appointments, refund requests, and checking on driving school licensing can also be handled electronically.
But if a face-to-face transaction is necessary, appointments are always encouraged---either by using our new voice-activated phone system at 1-800-921-1117 or the Internet. Customers can use the new phone system to renew and pay for their vehicle registrations as well. Both the Internet and interactive phone options are available 24 hours a day, 7 days a week.
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