Van Nuys DMV Office To Close for Six Week Renovation
Media Relations Office
2415 First Avenue, Sacramento, CA 95818
Contact: Mike Marando, Steve Haskins, Armando Botello, Mike Miller
SacramentoThe Van Nuys office of the California Department of Motor Vehicles located at 14920 Vanowen St. will be closed for 6 weeks as of 5 p.m. on Friday, Sept. 1, 2006, for renovations and repairs that include the removal of asbestos-containing materials, modernization of various underground cabling systems, the installation of more customer-convenient modular furniture and much more. The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The Van Nuys office is scheduled to reopen for business on Monday, Oct. 16, 2006, at 8:00 a.m.
DMV officials say the 39-year old office has not had any substantial renovations since it opened in 1967. The Van Nuys facility is one of several offices slated for maintenance, repairs and/or renovation work during 2006. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure repairs or for equipment installation.
The Van Nuys office employs 44 full-time and 8 part-time employees who handle some 298,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.
During the closure, the Van Nuys DMV customers will be directed to neighboring offices in:
- Arleta, 14400 Van Nuys Blvd., 4 miles away;
- Winnetka, 20725 Sherman Way, 7 miles away;
- Glendale, 1335 W. Glenoaks Blvd.,13 miles away and
- Hollywood, 803 N. Cole Ave., 13 miles away;
In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times!
For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.
The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card.
The DMV Website may be accessed at www.dmv.ca.gov. Personalized license plates, boat registration, scheduling for DMV appointments, refund requests, and checking on driving school licensing can also be handled electronically.
If a face-to-face transaction is necessary, appointments are always encouraged--either by using the voice-activated phone system at 1-800-777-0133 or the Internet. Customers can use the new phone system to renew and pay for their vehicle registrations as well. Both the Internet and interactive phone options are available 24 hours a day, 7 days a week.
DMV MEDIA RELATIONS:
FAX (916) 657-8282