Vacaville DMV Office to Close for 4 Week Renovation

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: Mike Marando, Steve Haskins, Armando Botello, Mike Miller
September 20, 2006




SACRAMENTO—The Vacaville office of the California Department of Motor Vehicles located at 621 Orange Dr. will be closed for 4 weeks as of 5 p.m. on Friday, Sept. 29 to update and renovate the building’s interior to make it more customer-friendly. The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The Vacaville office is scheduled to reopen for business on Monday, Oct. 30 at 8 a.m.

DMV officials say the 15-year old office has not had any substantial renovations since it opened in 1991. The Vacaville facility is one of several offices slated for maintenance, repairs and/or renovation work during 2006. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.

The Vacaville office employs 12 full-time and 5 intermittent employees who handle some 89,882 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.

During the closure, the Vacaville DMV customers will be directed to neighboring offices in:

  • Fairfield, 445 Pacific Ave., 11 miles away
  • Davis, 505 Poleline Rd., 18 miles away.

In a continuing effort to shorten lines and wait times, the DMV wants customers to know that a variety of service options are currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times!

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card.

The DMV Website may be accessed at www.dmv.ca.gov. Personalized license plates, boat registration, scheduling for DMV appointments, refund requests, and checking on driving school licensing can also be handled electronically.

But if a face-to-face transaction is necessary, appointments are always encouraged--either by using our new voice-activated phone system at 1-800-921-1117 or the Internet. Customers can use the new phone system to renew and pay for their vehicle registrations as well. Both the Internet and interactive phone options are available 24 hours a day, 7 days a week.

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DMV MEDIA RELATIONS:
dmvmediarelations@dmv.ca.gov
(916) 657-6437
FAX (916) 657-8282