Westminster DMV Office to Close For Brief Two Day Renovation

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: Mike Marando, Steve Haskins, Armando Botello, Mike Miller
November 6, 2006




Sacramento—The Westminster office of the California Department of Motor Vehicles located at 13700 Hoover Street will be closed for two days as of 5 p.m. Wednesday, Nov. 15, 2006, for replacement of a new heating, ventilation and air conditioning system. The easiest way to accommodate this project is to close the office completely on Thursday and Friday, Nov. 16 and Nov. 17. The office is scheduled to reopen for business on Monday, Nov. 20, at 8 a.m.

DMV officials say the 34-year old office has not had any substantial renovations since it opened in 1972. The Westminster facility is one of several offices slated for maintenance, repairs and/or renovation work during 2006.  DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.

The Westminster office employs 49 full-time and six part-time employees who handle some 346,000 transactions each year. During the two-day closure, technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the HVAC installation. DMV officials say they will carefully monitor customer flow to the surrounding offices during those two days and move technicians as needed to provide the best customer service possible during the brief equipment renovation process.

During the closure, Westminster DMV customers will be directed to neighboring offices in:

  • Santa Ana, 1330 E. 1st St., 11 miles away; 
  • Fullerton, 909 W. Valencia Dr., 11 miles away;
  • Long Beach, 3700 E. Willow St., 12 miles away, and
  • Costa Mesa, 650 W. 19th St., 13 miles away.

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times.

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

The Internet is also useful for handling many transactions, including driver license and vehicle registration renewals. All that’s needed to proceed is DMV paperwork that is sent in the mail several weeks in advance of payment deadlines, personal identification information and a credit card.

The DMV Web site may be accessed at www.dmv.ca.gov. Personalized license plates, boat registration, scheduling for DMV appointments, refund requests, and checking on driving school licensing can also be handled electronically.

 But if a face-to-face transaction is necessary, appointments are always encouraged--either by using our new voice-activated phone system at 1-800-921-1117 or the Internet. Customers can use the new phone system to renew and pay for their vehicle registrations as well. Both the Internet and interactive phone options are available 24 hours a day, seven days a week.

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DMV MEDIA RELATIONS:
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282