Rocklin DMV Office to Close for Renovation Project

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

October 22, 2007

 Sacramento—The Rocklin office of the California Department of Motor Vehicles located at 4240 Rocklin Rd., will be closed for two weeks at the close of business, 5 p.m., on Friday, Nov. 2, 2007, for renovations and repairs that include the improvement of access for disabled customers, modernizing public restroom facilities, painting the interior, replacing flooring/carpeting and much more. The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The Rocklin office is scheduled to reopen for business on Monday, Nov. 19, 2007, at 8 a.m.

DMV officials say the 20-year old office has not had any substantial renovations since it opened in 1987. The Rocklin facility is one of several offices that were slated for maintenance, repairs and/or renovation work during 2007.  DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.

The Rocklin office employs nine full-time and four part-time employees who handle some 78,982 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure.  DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.

During the closure, the Rocklin DMV customers will be directed to neighboring offices in:

  • Roseville, 222 Harding Blvd., four miles away; and
  • Auburn, 11722 Enterprise Dr., 12 miles away

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter lines and wait times.

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

Or---save time and go online. Doing business with DMV has never been easier. DMV offers an array of services to customers 24 hours a day, seven days a week through its website at www.dmv.ca.gov. That includes online appointments for written and drive tests, vehicle registration and driver license renewals, selection of personalized license plates, changes of address, filings for a Notice of Release of Liability and the payments of fees by way of secure debit transactions.

But if a face-to-face transaction is necessary, appointments are always encouraged--either by using the Internet or the DMV voice-activated phone system at 1-800-777-0133.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers, maintains driving records, registers and tracks official ownership of vehicles and vessels, investigates vehicle and identity-theft related fraud and licenses vehicle dealers, driving schools and traffic violator schools.

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DMV MEDIA RELATIONS:
For Media Inquiries Only
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282