Latest Self Service Terminal Available in Chula Vista DMV Office

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

December 18, 2007

Sacramento—The California Department of Motor Vehicles is now offering a Self-Service Terminal (SST) in the Chula Vista Field Office.  SSTs use the latest technology to help customers renew their vehicle registration or to file for Planned Non-Operation status in an easy and convenient manner.

“Since our first terminal began operation in May 2006, the concept has become a huge success. Customers enjoy the convenience and time saving capabilities the terminals offer because they can go directly to the terminal to conduct their transaction,” said DMV Director George Valverde.  “Additionally the terminals are extremely easy to use, accept a variety of payment methods and instantly print and issue the customer’s registration card and license plate sticker.”

The SST in the Chula Vista DMV office, located at 30 N.Glover Avenue, is the 10th such terminal currently operating throughout Southern California. In its first few days of operation, it has averaged 21 transactions a day.  The other nine terminals began operation between May and July of 2006.

To renew a vehicle registration using an SST customers must input their Renewal Identification Number (RIN) as it appears on the upper left portion of their registration renewal notice, and their license plate number in order to access the DMV self-service system.  To use an SST, customers must bring their complete renewal notice.

The SST also offers the customer a payment option: cash, e-check, credit card, or debit card (with VISA/MasterCard logo).  At the end of the transaction the SST prints and issues the registration card and the license plate sticker which will have the customer’s vehicle license plate printed.

While some of the terminals are located outside the DMV offices and available 24/7, others such as the one in the Chula Vista office, are inside the lobby of the office and available only during business hours.

The Self-Service Terminals accept registration renewals or planned non-operation filings for autos, pickups, coach and park trailers, and motorcycles.  Vehicles ineligible for SST transactions include PTI trailers, off-highway vehicles, vessels, and commercial vehicles requiring payment of CVRA fees.

The following DMV offices are currently equipped with Self Service Terminals:

  • El Cajon, 1450 Graves Avenue
  • San Diego-Clairemont, 4375 Derrick Drive
  • Oceanside, 4005 Plaza Drive
  • Westminster, 13700 Hoover Street
  • Whittier, 9338 S Painter Avenue
  • Culver City, 11400 West Washington Blvd.
  • Santa Monica, 2235 Colorado Ave.

In addition to the Self-Service Terminal located inside the Chula Vista DMV office, other indoor Self Service Terminals offering service during business hours are available at:
San Ysidro DMV, 6111 Business Center Ct.
Automobile Club of Southern California (AAA), Torrance.


Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.

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DMV MEDIA RELATIONS:
For Media Inquiries Only
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282