DMV Announces New Online Information Features For Customers

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

April 22, 2008

Sacramento – Using technology and innovation to keep customers informed, the California Department of Motor Vehicles has announced today new features available on the DMV Web site. Customers will now be able to receive the latest RSS (Real Simple Syndication) feeds pertaining to DMV news and information, sign up for instant news alerts; find a local field office using a pop-up Google map, and on April 30, 2008 customers can download  DMV driving videos direct to their iPods.

“We are very pleased to offer more enhanced online services on our Web site,” said DMV Director George Valverde.  “RSS is the next step in providing enhanced services to an increasingly mobile, global and knowledge-based market of DMV customers.”

RSS is a format designed to deliver ever changing web content directly to a user’s computer.  DMV customers will be able to subscribe to RSS feeds with the latest information on DMV laws, Real ID among other content of interest. To subscribe to RSS, log into the DMV Web site at dmv.ca.gov, and follow the subscription prompts.

DMV field office locations, which are available on the DMV Web site, will now be enhanced with a Google map.   Customers will be able to click on a link that will bring up a map with driving directions to every DMV field office in California

“With the popularity of the DMV YouTube Channel, customers will now be able to download these videos to their iPods. Customers, especially teens will be able to watch the DMV driving safety videos at their leisure,” said Director Valverde. 

The Department plans to offer additional web-based customer services in the future. A new Web Portal is in development which will create a “one-stop shop” for DMV customers that is designed to streamline all transactions. Many more features may be added once the platform is up and running.

Current DMV online services:

  • Renew driver licenses and vehicle registration
  • Purchase personalized plates
  • Check the license status of driver education or traffic schools, new or used vehicle dealers and more
  • File change of address or vehicle transfer forms
  • Calculate fees and taxes due
  • Request refunds
  • Find the nearest DMV offices, hours of operation and wait times
  • Schedule office appointments for up to three transactions or for three separate customers
  • Make appointments for both car and motorcycle driving skill tests
  • Study the Driver’s Handbook, the Motorcycle Handbook, the Parent-Teen Training Guide and more
  • Access the DMV’s YouTube Channel for driver safety videos and educational tools
  • Take interactive driver’s license practice exams
  • Answer the most frequently asked questions in extensive archives

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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.

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For Media Inquiries Only
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282
DMV Customer Service Centers 1-800-777-0133