Redwood City DMV Office to Close for Renovation Project

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

October 24, 2008

 

SacramentoThe Redwood City office of the California Department of Motor Vehicles, located at 300 Brewster Avenue, will be closed for two months starting at noon on November 6, 2008, for renovations that include the modernization of public facilities with new modular furniture, new flooring, the installation of new computer cabling and much more. The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The office is scheduled to reopen for business at 8 a.m. on Monday, January 12, 2009.

DMV officials say the 35-year old office has not had any substantial renovations since it opened in 1973. The Redwood City facility is one of several offices that have been slated for maintenance, repairs and/or renovation work during fiscal year 2008-2009. DMV usually closes about a dozen offices each year for varying lengths of time to make infrastructure improvements or for equipment installation.

The Redwood City office employs 31 employees who handle more than 250,000 transactions each year. During the renovation, most technicians will be loaned to nearby DMV offices to help handle customers diverted as a result of the office closure. DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the brief renovation process.

During the closure, Redwood City customers will be directed to neighboring offices in:

  • San Mateo, 425 North Amphlett Blvd;
  • Santa Clara, 3665 Flora Vista Ave; and
  • Daly City, 1500 Sullivan Avenue

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis--and results in shorter lines and wait times.

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the Department. Customers can use checks or money orders to renew by mail.

If a face-to-face transaction is necessary, appointments are always encouraged--either by using the Internet or the DMV voice-activated phone system at 1-800-921-1117.

Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.  

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DMV MEDIA RELATIONS:
For Media Inquiries Only
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282

DMV Customer Service Centers
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