Novato DMV Office To Close For Brief Renovation Project

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV



January 28, 2009

 

Sacramento - The Novato office of the California Department of Motor Vehicles located at 936 Seventh St., Suite A, will close for two weeks starting Feb. 9, 2009, for a long-scheduled maintenance project. The easiest way to accommodate the renovation work is to close the office completely for the duration of the repairs. The Novato office is scheduled to reopen for business on Monday, Feb. 23, 2009, at 8 a.m.

The Novato office has been in its current location since 1990. The scheduled remodeling work includes the installation of new modular seating to improve customer convenience as well as other improvements to the facility. The Novato office has 8 full-time and 1 part-time employees. The office handled 70,517 customer transactions in 2008.

DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the renovation process.

The Novato office is one of several offices throughout California that are scheduled to be closed in 2009 for similar kinds of repair and renewal projects.

During the closure, the Novato customers will be directed to neighboring offices in:

  • Petaluma, 715-J Southpoint Blvd.,11 miles away and
  • Corte Madera, 75 Tamal Vista Blvd., 14 miles away

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis.

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the department. Customers can use checks or money orders to renew by mail.

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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier.  The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner.  The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.  


DMV MEDIA RELATIONS:
For Media Inquiries Only
dmvmediarelations@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282