Petaluma DMV Office to Close for Renovation Project
California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations
July 6 , 2009
Sacramento The Petaluma office of the California Department of Motor Vehicles (DMV), located at 715 Southpoint Blvd., Suite J, will be closed for almost four weeks starting at noon on Thurs., July 16, 2009, for a major renovation project -- which includes improving access for mobility-impaired customers, improving the efficiency of the building’s lobby, testing area and parking lot, repainting the interior, replacing the flooring, making lighting upgrades and much more.
The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The Petaluma office is scheduled to reopen for business on Wed., Aug.12, 2009, at 9 a.m.
DMV officials say the 21-year old office has not had any substantial renovations since it opened in 1988. The Petaluma facility is one of several offices slated for maintenance or repair projects during 2009. DMV usually schedules about a dozen office closures each year for varying lengths of time to make infrastructure improvements or for equipment installation.
The Petaluma office has 16 full-time and 4 part-time employees who handle some 126,000 transactions each year.
DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the extensive renovation process.
During the closure, Petaluma-area DMV customers will be directed to neighboring offices in:
- Novato, 936 7th St., Suite A, 12 miles away, and
- Santa Rosa, 2570 Corby Ave., 15 miles away.
In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter wait times.
For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the department. Customers can use checks or money orders to renew by mail.
* * * * * * *
Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.
DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.
For Media Inquiries Only
PHONE (916) 657-6437
FAX (916) 657-8282
DMV Customer Service Centers