Ukiah DMV Office To Close For Renovation Project

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122, Sacramento, CA 95818
Contact: DMV Media Relations

www.dmv.ca.gov
www.youtube.com/CaliforniaDMV

December 10, 2009


Sacramento —The Ukiah office of the California Department of Motor Vehicles, located at 542 S. Orchard Ave., will be closed for two weeks starting at the close of business on Thurs., Dec. 31, 2009, for a renovation project -- which includes the installation of modular furniture, flooring and cabling.

The easiest way to accommodate this project is to close the office completely for the duration of the repairs. The Ukiah office is scheduled to reopen for business on Tues., Jan. 19, 2010 at 8 a.m.

DMV officials say the 24-year old office has not had any substantial renovations since it opened in 1985. The Ukiah facility is one of several offices that are slated for maintenance or repair projects during 2010. DMV usually schedules about a dozen office closures each year for varying lengths of time to make infrastructure improvements or for equipment installation.

The Ukiah office has eight full-time and one part-time employees who handle some 73,000 transactions each year.

DMV officials say they will carefully monitor customer flow to the surrounding offices and move technicians as needed to provide the best customer service possible during the extensive renovation process.

During the closure, Ukiah-area DMV customers will be directed to neighboring offices in:

  • Lakeport, 965 Parallel Dr., 32 miles away, and
  • Santa Rosa, 2570 Corby Ave.,61 miles away.

In a continuing effort to shorten lines and wait times, the DMV wants customers to understand there are a number of service options currently available to them, which if properly utilized, can dramatically reduce the number of transactions handled in any field office on a face-to-face basis. That means shorter wait times.

For example, most routine services the DMV provides can be done by mail; instructions for mailing license or registration renewals are included with the notifications sent out by the department. Customers can use checks or money orders to renew by mail.

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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions via the telephone by calling (800) 921-1117. For registration and driver license renewals, customers must have their six-digit Renewal Identification Number (RIN) that accompanies their renewal. Automated services are also available at (800) 777-0133.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.

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For Media Inquiries Only
dmvpublicaffairs@dmv.ca.gov
PHONE (916) 657-6437
FAX (916) 657-8282

DMV Customer Service Centers
1-800-777-0133