DMV Opens Business Services Center in Fairfield

DMV Opens Business Services Center in Fairfield
A One Stop Shop for DMV Industry Customers

California Department of Motor Vehicles
Media Relations Office
2415 First Avenue, MS F-122
Sacramento, CA 95818
Contact: DMV Public Affairs

July 14, 2010

Sacramento – Designed to serve industry customers faster and more efficiently, the California Department of Motor Vehicles (DMV) has opened a new Business Services Center in Fairfield at 4630 West America Drive. The new center, which opened in May, serves industry customers, including automotive dealers and registration services.  

“The new center is a one-stop shop that enhances services to our industry customers,” DMV Director, George Valverde said during dedication ceremonies this morning. “In this economy, time is money and this office is specially equipped to handle a multitude of transactions in an expeditious manner.”

Industry customers from Fairfield and surrounding counties can now bring their specialized DMV transactions in mass bundles either by mail or in person for processing at the new Fairfield Business Service Center.  The Center, staffed by 19 DMV employees, is projected to handle close to 282,000 vehicle registration transactions annually. Technicians at the new Fairfield Business Service Center will be trained in specialized industry transactions, streamlining and expediting the process. 

The Business Service Center will also have an Occupational Licensing office which will accept occupational licensing applications and answer any questions from current and prospective occupational licensees.
Currently, DMV has licensing files on 6,000 occupational licensing businesses statewide ranging from car dealers, vehicle manufacturers, driving and traffic violator schools, to dismantlers. Solano County and the surrounding area alone have over 850 businesses that hold occupational licenses.  The Occupational Licensing office will be open Monday and Thursday, 9 a.m. to noon; Tuesday and Fridays, 1 p.m. to 4 p.m.

The 5,546 square-foot facility is housed within a professional office building complex that sits in a park like setting with walkway benches, mature oaks, and a plaza containing and an old adobe structure that may have been an early Pony Express stop.  The new facility was built with energy efficiency as a priority, and is currently registered with the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) rating system. The goal of the project is to achieve the level of Silver LEED. In order to achieve this certification the project team aggressively pursued energy and water savings beyond the standard required for buildings in California as well as indoor air quality.  Other factors in consideration for Silver certification were the recycling of building materials during construction.

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Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (, including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions by calling DMV customer service at (800) 777-0133.

DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.  


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