DMV Opens New Field Office in El Monte

Contact: Mike Marando, Armando Botello,
Jan Mendoza, Jaime Garza
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Office of Public Affairs
2415 First Avenue
Sacramento, CA 95814
(916) 657-6437

FOR IMMEDIATE RELEASE
September 14, 2011

DMV Opens New Field Office in El Monte

El Monte –The California Department of Motor Vehicles (DMV) today dedicated its new El Monte Office during Grand Opening ceremonies at 4000 Arden Drive in El Monte.

The 10,594 square-foot office, which opened Aug. 1, 2011 to the public – will process more than 126,000 transactions annually and be staffed with 32 employees.

“The DMV has our customers and the environment in mind when we open new facilities,” said DMV Director George Valverde.  “We are pleased to open a new and modern office in the City of El Monte.”

With energy efficiency and customer ease of use as top priorities, DMV will achieve a Silver certification by the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Rating System for meeting the high standards for energy and resource conservation.

The LEED Green Building Rating System is the nationally accepted benchmark for the design, construction, and operation of high performance green buildings. It was developed by the U.S. Green Building Council, a 10,000 member non-profit trade organization, which has developed the LEED system to promote a whole-building approach to sustainability.

DMV Fact File

  • DMV serves more than 32 million customers annually at 169 statewide field offices
  • Approximately 2.4 million new driver licenses and renewals are issued annually in California
  • Licensed drivers in California:  23,799,513 (January 2011)
  • Registered vehicles in California:  31,987,821 (January 2011)

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With the new “DMV NOW” Smartphone applications for the Android and iPhone, customers on the go are now able to make appointments, find a local field office, and take sample driving tests among many other options.

And, customers making advance appointments will automatically receive a courtesy reminder call three days in advance of their scheduled appointment. DMV’s “Appointment Notify” telephone system reminds customers about the date, time, field office location and type of appointment.

Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions. Customers can also effect transactions by calling DMV customer service at (800) 777-0133. DMV is a department under the Business, Transportation and Housing Agency.

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