Translation Requirements for Vehicle Dealers
Translation Requirements for Vehicle Dealers PDF Version
Business Operators’ Legal Responsibilities
State law requires a trade or business that negotiates a conditional sales contract or lease contract primarily in Chinese, Korean, Spanish, Tagalog, or Vietnamese to:
- Provide a written translation of the contract in the primary language the contract was negotiated.
- Display a notice in the language the contract is negotiated, stating that a contract translation is required to be provided to the customer.
Additionally, federal law mandates businesses that conduct sales in Spanish to have the "Buyer's Guide" and contract disclosures in Spanish.
Follow the chart below:
In the languages conditional sales contracts or leases are negotiated in, post a notice stating the customers' right to a written translation of the contract.
Place the notice in a conspicuous place where the contract negotiations are conducted and signed.
If a customer uses an interpreter, the interpreter:
Before a customer signs a contract/agreement that was negotiated primarily in Chinese, Korean, Spanish, Tagalog, or Vietnamese, give the customer:
When negotiations are conducted in Spanish, a Spanish translation of the "Buyer's Guide" must be posted/displayed on the vehicle before the vehicle is discussed with the customer. To order the "Buyer's Guide," contact your dealer association or dealer education provider.
NOTE: The English language terms of the contract determine the rights and obligations of the parties.
NOTE: An instructor, secretary, or representative is not an authorized signatory for the DL 396, the DL 396A, or the DL 396B.
To serve California’s multilingual population, these laws were enacted to ensure the translation of a proposed contract that was negotiated primarily in Chinese, Korean, Spanish, Tagalog, or Vietnamese.
California Civil Code §1632
Code of Federal Regulations, Part 455
This memo is available online at www.dmv.ca.gov/pubs/olin/olin.htm and was e-mailed in February 2007.
For further clarification of this memo, call the DMV Customer Communications Section at (916) 657-6560.
MARY GARCIA, Chief