CA Department of Motor Vehicles Technical Help
If you are experiencing problems with the DMV website, check the following list before contacting the Webmaster:
* Web Browsers
The current DMV website has been tested using the following web browsers:
- Internet Explorer 7
- Internet Explorer 8 (in Compatibility View)
- Mozilla Firefox (versions 3.5.7, 3.6.3, and 3.6.6)
Internet Explorer 6 Users - We recommend you upgrade to IE 7 or IE 8, or use a different web browser, as our pages may not render properly with this browser.
* Web Traffic
The CA.gov website may be experiencing a lot of traffic. Our recommendation: Just be patient and allow complete pages to download before you try clicking any of the links.
* Your Internet Service Provider (ISP)
Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).
* Your Modem
Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.
Though our web pages aren't overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.
* Printing Selected Text
If you still need assistance, contact the DMV Webmaster.