Vehicle Registration Renewal Customers Served Fiscal Year 2015-2016

Service Delivery TypeJuly-September 2015October-December 2015January-March 2016April-June 2016Total Customers
Mail2,214,623
1,917,161
2,070,816
2,394,222
8,596,822
Internet2,130,749
1,888,386
2,112,813
2,357,644
8,489,592
Field Office1,291,049
1,238,509
1,301,530
1,345,611
5,176,699
Auto Club852,513
760,714
838,574
891,069
3,342,870
Business Partner408,815
383,272
480,525
501,953
1,774,565
Self-Service Terminal288,524
251,276
291,184
315,993
1,146,977
Phone (IVR)67,394
53,309
49,707
88,949
259,359
Total7,253,667
6,492,927
7,145,149
7,895,441
28,786,884
2015-2016 Vehicle registration renewal transactions service delivery table