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Sacramento, CA 95818
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PARA PUBLICACIÓN INMEDIATA
January 6, 2024

Convenient method helps make payments easy for industry customers to avoid additional fees or penalties

Sacramento – The California Department of Motor Vehicles today announced that industry business customers, including registration services and vehicle dealerships, currently “posting fees” (a type of payment-only transaction) at an Industry Business Center (IBC) or other DMV office will instead be required to use the DMV’s Vehicle Industry Services online channel.

Posting fees online was first offered to industry customers in October 2023. Positive results and feedback from customers led to the decision to make the online payments mandatory for industry customers that otherwise use an IBC or other DMV office.

The posting of fees, or payments, online through the DMV Virtual Field Office is available 24/7, is quick and convenient, and saves a trip to the office. Approximately 5,000 posting fee transactions are currently made in-person each month at DMV offices.

“We have been working for several years to improve the customer experience through digitizing our services,” said DMV Director Steve Gordon. “This is one more way we are bringing our services to people where they are, when they want.”

Industry customers can avoid penalties and administrative service fees by posting fees online for recent vehicle sales. In addition to posting fees, industry customers can submit dismantled vehicle applications and new report of sale for trailers and off-highway vehicles applications. Customers are no longer limited to completing business during the DMV’s regular business hours.

El DMV ha tomado varias medidas para ofrecer más servicios digitales. La mayoría de los trámites del DMV no requieren una visita a la oficina, incluidas algunas transacciones simples de autoservicio que ya no están disponibles en las oficinas. El DMV invita a los clientes a utilizar los servicios en línea y otros medios de servicio para completar transacciones, como pueden ser renovaciones elegibles de licencias de manejo y registro de vehículos. Los clientes también pueden usar el Asesor de Servicios en el sitio web del DMV para conocer sus opciones y completar trámites del DMV.

Para recibir notificaciones eléctronicas sobre renovaciones de registro de vehículos y licencias de manejo, los clientes pueden optar por este servicio al crear una cuenta segura en línea y registrándose en dmv.ca.gov.

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