Vehicle Registration Renewal Customers Served Fiscal Year 2015-2016

Service Delivery TypeJuly-September 2015October-December 2015January-March 2016April-June 2016Total Customers
Service Delivery TypeMailJuly-September 20152,214,623
October-December 20151,917,161
January-March 20162,070,816
April-June 20162,394,222
Total Customers8,596,822
Service Delivery TypeInternetJuly-September 20152,130,749
October-December 20151,888,386
January-March 20162,112,813
April-June 20162,357,644
Total Customers8,489,592
Service Delivery TypeField OfficeJuly-September 20151,291,049
October-December 20151,238,509
January-March 20161,301,530
April-June 20161,345,611
Total Customers5,176,699
Service Delivery TypeAuto ClubJuly-September 2015852,513
October-December 2015760,714
January-March 2016838,574
April-June 2016891,069
Total Customers3,342,870
Service Delivery TypeBusiness PartnerJuly-September 2015408,815
October-December 2015383,272
January-March 2016480,525
April-June 2016501,953
Total Customers1,774,565
Service Delivery TypeSelf-Service TerminalJuly-September 2015288,524
October-December 2015251,276
January-March 2016291,184
April-June 2016315,993
Total Customers1,146,977
Service Delivery TypePhone (IVR)July-September 201567,394
October-December 201553,309
January-March 201649,707
April-June 201688,949
Total Customers259,359
Service Delivery TypeTotalJuly-September 20157,253,667
October-December 20156,492,927
January-March 20167,145,149
April-June 20167,895,441
Total Customers28,786,884
2015-2016 Vehicle registration renewal transactions service delivery table