Vehicle Registration Renewal Customers Served Fiscal Year 2018-2019

Service Delivery TypeJuly-September 2018October-December 2018January-March 2019April-June 2019Total Customers
Service Delivery TypeMailJuly-September 20181,902,510
October-December 20181,706,209
January-March 20191,934,090
April-June 20191,824,726
Total Customers7,367,535
Service Delivery TypeInternetJuly-September 20182,506,935
October-December 20182,353,831
January-March 20192,611,392
April-June 20192,745,194
Total Customers10,217,352
Service Delivery TypeField OfficeJuly-September 2018960,243
October-December 2018998,267
January-March 20191,084,116
April-June 20191,103,605
Total Customers4,146,231
Service Delivery TypeAuto ClubJuly-September 2018979,300
October-December 2018864,365
January-March 2019954,365
April-June 2019980,566
Total Customers3,778,596
Service Delivery TypeBusiness PartnerJuly-September 2018630,053
October-December 2018563,191
January-March 2019663,958
April-June 2019691,801
Total Customers2,549,003
Service Delivery TypeSelf-Service TerminalJuly-September 2018467,257
October-December 2018415,159
January-March 2019492,850
April-June 2019533,897
Total Customers1,909,163
Service Delivery TypePhone (IVR)July-September 201878,099
October-December 201866,678
January-March 201980,106
April-June 201980,328
Total Customers305,211
Service Delivery TypeTotalJuly-September 20187,524,397
October-December 20186,967,700
January-March 20197,820,877
April-June 20197,960,117
Total Customers30,273,091
2018-2019 Vehicle registration renewal transactions table.