| Service Delivery TypeMail | July-September 20181,902,510
| October-December 20181,706,209
| January-March 20191,934,090
| April-June 20191,824,726
| Total Customers7,367,535
|
| Service Delivery TypeInternet | July-September 20182,506,935
| October-December 20182,353,831
| January-March 20192,611,392
| April-June 20192,745,194
| Total Customers10,217,352
|
| Service Delivery TypeField Office | July-September 2018960,243
| October-December 2018998,267
| January-March 20191,084,116
| April-June 20191,103,605
| Total Customers4,146,231
|
| Service Delivery TypeAuto Club | July-September 2018979,300
| October-December 2018864,365
| January-March 2019954,365
| April-June 2019980,566
| Total Customers3,778,596
|
| Service Delivery TypeBusiness Partner | July-September 2018630,053
| October-December 2018563,191
| January-March 2019663,958
| April-June 2019691,801
| Total Customers2,549,003
|
| Service Delivery TypeSelf-Service Terminal | July-September 2018467,257
| October-December 2018415,159
| January-March 2019492,850
| April-June 2019533,897
| Total Customers1,909,163
|
| Service Delivery TypePhone (IVR) | July-September 201878,099
| October-December 201866,678
| January-March 201980,106
| April-June 201980,328
| Total Customers305,211
|
| Service Delivery TypeTotal | July-September 20187,524,397
| October-December 20186,967,700
| January-March 20197,820,877
| April-June 20197,960,117
| Total Customers30,273,091
|