| Service Delivery TypeMail | July-September 20191,820,047 | October-December 20191,723,232
| January-March 20201,766,378
| April-June 20201,514,772
| Total Customers6,824,429 |
| Service Delivery TypeInternet | July-September 20192,637,705 | October-December 20192,127,925
| January-March 20202,526,440
| April-June 20203,636,593
| Total Customers10,928,663 |
| Service Delivery TypeField Office | July-September 20191,056,380 | October-December 20191,065,231
| January-March 2020996,442 | April-June 2020729,289
| Total Customers3,847,342 |
| Service Delivery TypeAuto Club | July-September 2019973,295 | October-December 2019890,654
| January-March 2020868,519
| April-June 2020428,592
| Total Customers3,161,060 |
| Service Delivery TypeBusiness Partner | July-September 2019630,790 | October-December 2019579,536
| January-March 2020698,934
| April-June 2020861,648
| Total Customers2,770,908 |
| Service Delivery TypeSelf-Service Terminal | July-September 2019556,081 | October-December 2019518,505
| January-March 2020620,515
| April-June 2020605,256
| Total Customers2,300,357 |
| Service Delivery TypePhone (IVR) | July-September 201980,311 | October-December 201972,645
| January-March 202082,177
| April-June 202093,544
| Total Customers328,677 |
| Service Delivery TypeTotal | July-September 20197,754,609 | October-December 20196,977,728 | January-March 20207,559,405 | April-June 20207,869,694
| Total Customers30,161,436 |
